1. Civil Aviation Authority of Sri Lanka1 Cabin Crewmember A crew member who performs, in the interest of safety of passengers, duties assigned by the operator or the pilot-in-command of the aircraft, but who shall not act as a flight crew member.

2. Civil Aviation Authority of Sri Lanka2 CABIN SAFETY WHAT IS SAFETY Safety is the state in which the risk of harm to persons or of property damage is reduced to, and maintained at or below, an acceptable level,through a continuing process of hazard identification and risk management. ( Doc 9859) 2

3. Civil Aviation Authority of Sri Lanka3 CABIN SAFETY Cabin Safety is aimed at minimizing risks to occupants of the aircraft, by reducing or eliminating hazards with the potential for creating injuries and causing damage. Cabin safety focuses on providing a safer environment for the occupants of the aircraft. 3

4. Civil Aviation Authority of Sri Lanka4 CABIN SAFETY The Stakeholders in Safety (Doc 9859) aviation professionals Flight Crew, Cabin Crew, ATCos and Aircraft Maintenance Personnel

5. Civil Aviation Authority of Sri Lanka5 CABIN CREWMEMBER MANUAL STANDARD How do we get the Cabin Crewmembers to achieve the objective. Training 5

6. Civil Aviation Authority of Sri Lanka6 GUIDANCE FOR CABIN SAFETY MANUAL ICAO CABIN ATTENDANT MANUAL DOC 7192 F/A TRAINING MANUAL DOC 9859 SAFETY MANAGEMENT MANUAL 6

7. Civil Aviation Authority of Sri Lanka7 CABIN CREWMEMBER MANUAL (CCM) STANDARD CAA Requirement Past history Transport Canada documents Operators assistance 7

8. Civil Aviation Authority of Sri Lanka8 CCM MANUAL STANDARD Contents of SEP manual – 8 Chapters Three chapters according to order of priority Chapter 1- General Procedures Chapter 2- Safety Equipment Chapter 3- Emergency Procedures 8

9. Civil Aviation Authority of Sri Lanka9 CCM MANUAL STANDARD Miscellaneous Chapters Chapter 4- Aircraft Specific Chapter 5- Security Procedures Chapter 6- First Aid Chapter 7- Dangerous Goods Chapter 8- Training 9

10. Civil Aviation Authority of Sri Lanka10 CCM MANUAL STANDARD General Procedure 1. Civil Aviation Authority – Sri Lanka 2. Requirements for cabin crewmembers 3. Issuance of Cabin Crewmember Certificate. 4. Cabin Crewmember Responsibility 10

11. Civil Aviation Authority of Sri Lanka11 CCM MANUAL STANDARD General Procedures ( contd.) 5. Safety Briefings- 7 types of briefings/ announcements 6. all announcements during flight are considered safety briefings as it involves passenger safety. 11

12. Civil Aviation Authority of Sri Lanka12 CCM MANUAL STANDARD Cabin Crewmember Responsibilities/Duties- phases of flight. 1. Pre Departure 2. Taxi 3. Take-off 4. Climb 5. Cruise 6. Descent 7. Approach 8. Landing/Taxi 9. Arrival. 12

13. Civil Aviation Authority of Sri Lanka13 CCM MANUAL STANDARD Carriage of guide/ service animals Cabin Safety is aimed at minimizing risks to occupants of the aircraft, by reducing or eliminating hazards with the potential for creating injuries and causing damage. Cabin safety focuses on providing a safer environment for the occupants of the aircraft., 13

14. Civil Aviation Authority of Sri Lanka14 CCM MANUAL STANDARD Chapter 2- Safety Equipment Mandatory pre flight safety check- ( C.C.F) 1. Correct location 2. Correct number 3. Free from obstruction 14

15. Civil Aviation Authority of Sri Lanka15 CCM MANUAL STANDARD Chapter 3- Emergency Procedures 1. Turbulence 2. Cabin pressurization/ Decompression 3. Fire 4. Fuelling with passengers 5. Evacuations 15

16. Civil Aviation Authority of Sri Lanka16 CCM MANUAL STANDARD Emergency Procedures ( contd.) 6. Evacuation vs rapid de-planement 7. Evacuation commands 8. Prepared emergency landing/ditching 9. Bracing Positions 16

17. Civil Aviation Authority of Sri Lanka17 CCM MANUAL STANDARD Emergency Procedures ( contd.) 10. Missed approach 11. Rejected take off 12. Propeller over speed on runway 13. Incapacitated flight crewmember 14. Incapacitated CCM 17

18. Civil Aviation Authority of Sri Lanka18 CCM MANUL STANDARD Chapter 4 - Aircraft Specific Specific Features of Aircraft. 1. Opening/closing of door 2. Arming / disarming procedures 3. Communication system 4. Unique features 18

19. Civil Aviation Authority of Sri Lanka19 CCM MANUAL STANDARD Chapter 5- Security Procedures. Security Procedures shall be in conformance with the approved security manual of the airline. 19

20. Civil Aviation Authority of Sri Lanka20 CCM MANUAL STANDARD Chapter 6- First Aid. Requirements as per Transport Canada Manual Standard. Chapter 7- Dangerous Goods in conformance with the approved manual of the airline Chapter 8. Training Requirements as per Transport Canada Manual Standard. 20

21. Civil Aviation Authority of Sri Lanka21 CCM MANUAL STANDARD We at CAA Sri Lanka strongly believe that there is no Copy Rights Reserved for aviation knowledge. hence we are pleased to share the Cabin Crewmember Manual Standard with any authority or any operator who wishes it so. Thank You.