1. Sharing Millennium

3. Where to start?

4. We had to tidy things up…

5. … before Health could move in

13. What have we learnt?

14. Lesson #1 The devil is in the data

15. Lesson #2 The vendor is our friend not our enemy

16. Lesson #3 Balancing communication

17. Lesson #4 A good partner makes all the difference when you collaborate

18. So what did we get out of this?

19. Still to come … Online Patron Registration ERM Program Registration

20. Fun facts… 2500 emails 1000+ review files 95 training hours 48 hours in teleconferences …so far