1. In Focus I&R Excellence

2. Roadmap to Resources Creating Effective Community Directories

3. What are your expectations?

4. Why do a directory? Directory

5. Who is your target audience? Directory

6. Who will pay for it? Directory

7. How will you promote and distribute it? Directory

8. What about format? Directory

9. How often do you publish? Directory

10. How comprehensive? Directory

11. Factors regarding audience? Audience

12. Cost/Benefit Analysis

13. Survey Cost/Benefit

14. Collaboration Cost/Benefit

15. Value Added

16. Formatting / Printing Issues to consider

17. Importance of Indexing What is an index?

18. Importance of Indexing How should the index be organized?

19. Indexing Resources A reference or teaching book is only as good as its index. -- Julia Child American Society for Indexing http://www.asindexing.org/site/index.html Indexing for Good http://indexingforgood.com/index.htm

20. Contacts Martha Love Special Projects Coordinator, 2-1-1 CRS & Volunteer Coordinator Springfield-Greene County Library District PO Box 760 Springfield, MO 65801 (417) 616-0580 marthal@thelibrary.org Audrey May LINC/211 Public Services Supervisor Memphis Public Library & Information Center 3030 Poplar Ave. Memphis, TN 38111 (901) 415-2718 maya@memphislibrary.org