1. Statewide Provider Database Training Illinois Department of Children & Family Services

2. Statewide Provider Database: Goals Individual level: to help providers locate services for clients Individual level: to help providers locate services for clients Agency level: to assess gaps in resources and develop new resources in areas of local need Agency level: to assess gaps in resources and develop new resources in areas of local need System level: to reduce inefficiencies and encourage collaboration among service providers. System level: to reduce inefficiencies and encourage collaboration among service providers.

3. Background Information Began as a pilot in Cook County as part of a project funded by the MacArthur Foundation in 2002 Began as a pilot in Cook County as part of a project funded by the MacArthur Foundation in 2002 Expanded statewide and contracted by DCFS in 2004 Expanded statewide and contracted by DCFS in 2004 Launched for use by all DCFS caseworkers in 2008 Launched for use by all DCFS caseworkers in 2008

4. Presentation Outline Review the contents of the SPD Review the contents of the SPD Discuss SPD login procedures Discuss SPD login procedures Review the organization of information in the SPD Review the organization of information in the SPD Present instructions for searching the SPD Present instructions for searching the SPD Review the types of reports that can be run using the SPD system Review the types of reports that can be run using the SPD system Provide information on supplemental site to SPD: SPD Info Provide information on supplemental site to SPD: SPD Info

5. Statewide Provider Database (SPD) KEY POINTS SPD contains information on both DCFS contracted providers AND community providers who do not have DCFS contracts. SPD contains information on both DCFS contracted providers AND community providers who do not have DCFS contracts. SPD information is updated regularly, but you can help by alerting SPD staff to needed updates. SPD information is updated regularly, but you can help by alerting SPD staff to needed updates. SPD saves you time by searching all the available resources for the closest provider that offers the service you are looking for. SPD saves you time by searching all the available resources for the closest provider that offers the service you are looking for.

6. SPD Login Procedure https://illinoisout comes.dcfs.illinois.gov/ https://illinoisout comes.dcfs.illinois.gov/ https://illinoisout comes.dcfs.illinois.gov/ https://illinoisout comes.dcfs.illinois.gov/ Click on Provider Database to be taken to the login screen. Click on Provider Database to be taken to the login screen.

7. SPD Login Screen Enter your temporary password. After your initial login, you will be required to change your password. Enter your temporary password. After your initial login, you will be required to change your password. If you need assistance logging in or need your password reset, call the DCFS Help Desk: 800-610- 2089. If you need assistance logging in or need your password reset, call the DCFS Help Desk: 800-610- 2089.

8. SPD Organization Information is organized according to Agency, Location, Program, and Service. Information is organized according to Agency, Location, Program, and Service. Each agency may have multiple locations. Each agency may have multiple locations. Each location may offer multiple programs. Each location may offer multiple programs. Each of these programs may offer many different services at each of their locations. Each of these programs may offer many different services at each of their locations.

9. SPD Contents & Key Features Over 1,600 Agencies, 3,600 Programs, and 17,000 Services Over 1,600 Agencies, 3,600 Programs, and 17,000 Services Contains information on over 50 types of services, such as counseling, case management, mentoring, tutoring, etc. Contains information on over 50 types of services, such as counseling, case management, mentoring, tutoring, etc. Can be searched within a particular area and will provide information sorted by distance from a clients location Can be searched within a particular area and will provide information sorted by distance from a clients location Provides information about all of the information needed to access the services Provides information about all of the information needed to access the services Provider and client information is geocoded Provider and client information is geocoded

10. Methods for Searching SPD CANS Report used only by DCFS workers with a DCFS client ID number CANS Report used only by DCFS workers with a DCFS client ID number Manual Report lets you select service types and features in a specified location Manual Report lets you select service types and features in a specified location Agency Report lets you see all the programs and/or locations of a specific agency Agency Report lets you see all the programs and/or locations of a specific agency Keyword Search lets you find information related to a specific topic or word (such as Church or camp) Keyword Search lets you find information related to a specific topic or word (such as Church or camp)

11. CANS Recommended Services Report The system will automatically generate a list of providers who offer needed services based on the childs most recent CANS assessment and the childs current address. This feature is for DCFS case workers only. The system will automatically generate a list of providers who offer needed services based on the childs most recent CANS assessment and the childs current address. This feature is for DCFS case workers only.

12. Manual Service Provider Report You can use the manual service provider report to search for services with a particular client in mind or You can use the manual service provider report to search for services with a particular client in mind or When searching for a listing of all the resources in a particular area When searching for a listing of all the resources in a particular area

13. Program Types Defined Mental health – programs that offer counseling and therapy services Mental health – programs that offer counseling and therapy services Substance abuse – programs that focus solely on substance abuse Substance abuse – programs that focus solely on substance abuse Parenting – programs that emphasize improving parenting skills through training or coaching. Programs for teen parents are often listed as mental health programs if their primary focus is delivering mental health services to teen parents Parenting – programs that emphasize improving parenting skills through training or coaching. Programs for teen parents are often listed as mental health programs if their primary focus is delivering mental health services to teen parents Early Childhood – programs that focus on child development for children ages 0-5 Early Childhood – programs that focus on child development for children ages 0-5 Domestic Violence – programs that offer a range of services to help families cope with domestic violence. Domestic Violence – programs that offer a range of services to help families cope with domestic violence. Nonclinical – programs without a clinical focus such as after school or recreational activities, Family Advocacy Centers, utility assistance, or vocational services. Nonclinical – programs without a clinical focus such as after school or recreational activities, Family Advocacy Centers, utility assistance, or vocational services.

14. Mental Health Substance Abuse Parenting Early Childhood Domestic Violence Non-Clinical

15. Special/Target Populations Deaf/Hearing-Impaired Deaf/Hearing-Impaired Developmentally Disabled Developmentally Disabled Early Childhood Early Childhood Foster Care Foster Care Homeless Homeless GLBTQ GLBTQ Individuals with HIV/AIDS Individuals with HIV/AIDS Senior Citizens Senior Citizens Ex-Offender Re-entry Ex-Offender Re-entry Juvenile Offenders Juvenile Offenders Military/Military Families Military/Military Families Physically Challenged/ Medically Complex Physically Challenged/ Medically Complex Sex Offenders Sex Offenders Teen Parents Teen Parents Trauma Survivors Trauma Survivors Victims of Human Trafficking Victims of Human Trafficking

17. Service Types Anger Management Anger Management Advocacy Advocacy Art therapy Art therapy Case management Case management Crisis intervention Crisis intervention Developmental Developmental Assessments Assessments Drug testing Drug testing Educational Advocacy Educational Advocacy Educational testing Educational testing Emergency Shelter Emergency Shelter Family counseling Family counseling Financial Assistance Financial Assistance Food/meals Food/meals Gang awareness Gang awareness GED preparation GED preparation Group counseling Group counseling Health education Health education HIV/AIDS counseling HIV/AIDS counseling Home Visiting Home Visiting Individual counseling Individual counseling Legal/Court Advocacy Legal/Court Advocacy Life/Independent Living Skills Life/Independent Living Skills Medication compliance Medication compliance Medication management Medication management Neuropsychological testing Neuropsychological testing Parenting assessment Parenting assessment Parenting skills training Parenting skills training Peer support group Peer support group Psychiatric evaluation Psychiatric evaluation Psychological testing Psychological testing Recreational Activities Recreational Activities Safety Planning Safety Planning Services for parent/guardian Services for parent/guardian Sexual Abuse Evaluation Sexual Abuse Evaluation Vocational Assessment or training/Employment Vocational Assessment or training/Employment

18. When you are ready to see your search returns hit generate report.

22. Detailed Program Report Report is created by clicking on program name. Report is created by clicking on program name. Provides details pertaining to access and utilization of services Provides details pertaining to access and utilization of services Intake Intake Personnel Personnel Discharge Discharge Funding Funding Reports and lists of providers can be printed as PDFs Reports and lists of providers can be printed as PDFs

34. Agency Report The agency report allows you to pull up a listing of information on any agency in SPD. The agency report allows you to pull up a listing of information on any agency in SPD. Lists information about each of the agencys locations and the programs that are offered at each location. Lists information about each of the agencys locations and the programs that are offered at each location. Clicking the name of any of an agencys programs will allow you to access the DPR for that program. Clicking the name of any of an agencys programs will allow you to access the DPR for that program.

37. Keyword Search The keyword search allows you to search for a particular service, evidence based practice, services in a specific language, etc. The keyword search allows you to search for a particular service, evidence based practice, services in a specific language, etc. The keyword search lacks the geocoding feature - search returns are statewide rather than within a particular zipcode The keyword search lacks the geocoding feature - search returns are statewide rather than within a particular zipcode

38. Keyword Search Domains The keyword search queries the following fields from the detailed program report: The keyword search queries the following fields from the detailed program report: Program name Program name Program description Program description Service name Service name Basic and other service descriptions Basic and other service descriptions EBP name and description EBP name and description Other target population Other target population Other languages Other languages Name of HMOs accepted by provider Name of HMOs accepted by provider Schools served Schools served Eligible neighborhoods Eligible neighborhoods Languages for interpreters Languages for interpreters Additional certifications Additional certifications

39. SPD Info SPD Info can be found at https://spdinfo- publicworkspace.pbworks.com/SPD- Info SPD Info can be found at https://spdinfo- publicworkspace.pbworks.com/SPD- Info https://spdinfo- publicworkspace.pbworks.com/SPD- Info https://spdinfo- publicworkspace.pbworks.com/SPD- Info SPD Info is the supplemental site to the Statewide Provider Database and is available to the general public as well as SPD users. SPD Info is the supplemental site to the Statewide Provider Database and is available to the general public as well as SPD users. It offers information, grouped by category, about organizations and events which may be of service to your clients. It offers information, grouped by category, about organizations and events which may be of service to your clients.

41. Click here to see SPD Infos calendar of upcoming events

43. Community Collaboration – SPD Training Chicago Public Schools Social Workers Chicago Public Schools Social Workers YMCA YMCA Chicago Police Department Community Policing Unit Chicago Police Department Community Policing Unit Kane County Learning Network Kane County Learning Network Youth 1st Youth 1st Alternative Schools Network (mentors) Alternative Schools Network (mentors) South Suburban Family Shelter South Suburban Family Shelter CDPH CDPH Northwestern Legal Clinic Northwestern Legal Clinic La Rabida La Rabida Family Focus - Nuestra Familia Family Focus - Nuestra Familia LAN 79 LAN 79 Birth Parent Council Summit Birth Parent Council Summit Safety Networks Safety Networks Cook County Probation Cook County Probation Department of Human Services Department of Human Services Child & Family Connections Child & Family Connections Strengthening Families Illinois Strengthening Families Illinois AOK AOK

44. Geomapping for Gap Analysis Children and provider locations assigned as points on the map – addresses converted to X/Y coordinates Children and provider locations assigned as points on the map – addresses converted to X/Y coordinates Incorporates information about Incorporates information about Location where services are provided Location where services are provided Geographic catchment area Geographic catchment area

47. SPD and Other Online Directories Benefits of using SPD Benefits of using SPD Data can be incorporated for mapping Data can be incorporated for mapping Data is accessible to registered users for searching based on specific criteria Data is accessible to registered users for searching based on specific criteria Highly detailed records Highly detailed records Benefits of supplementing SPD with other directories in SPD Info Benefits of supplementing SPD with other directories in SPD Info Not password protected; open access Not password protected; open access Comprehensive listings for other service types/areas Comprehensive listings for other service types/areas

48. SPD Final Remarks If you are interested in scheduling a training, please contact one of our staff at (312) 814- 4695. If you are interested in scheduling a training, please contact one of our staff at (312) 814- 4695. If you find information that is inaccurate or have information on a resource that is not listed in SPD call (312) 814-4144 or email susan.pinto@illinois.gov If you find information that is inaccurate or have information on a resource that is not listed in SPD call (312) 814-4144 or email susan.pinto@illinois.gov susan.pinto@illinois.gov If you are looking to collaborate with us, please contact Dr. Weiner at (312) 814-1711. If you are looking to collaborate with us, please contact Dr. Weiner at (312) 814-1711. If you have problems accessing the database or need your password reset, please contact the DCFS Help Desk at (800) 610-2089. If you have problems accessing the database or need your password reset, please contact the DCFS Help Desk at (800) 610-2089.

49. SPD Contact Information Dr. Dana WeinerElizabeth Gale-Bentz Project Director Health Interviewer/SPD Trainer Dana.weiner@illinois.govDana.weiner@illinois.gov Elizabeth.gale-bentz@illinois.gov Dana.weiner@illinois.gov (312) 814-1711(312) 814-4695 Susan PintoErik Sandberg SPD Project CoordinatorHealth Interviewer/SPD Trainer Susan.pinto@illinois.govSusan.pinto@illinois.govErik.Sandberg@illinois.gov Susan.pinto@illinois.gov (312) 814-4144(312) 814-4132 Amber StoneDCFS Help Desk (800) 610-2089 Health Interviewer/SPD Trainer Amber.stone@illinois.gov (312) 814-1841