1. BUSINESS LETTERS

2. LETTER MARGINS/Font Style
Top Margin: 2 inches
Side Margins: 1 inch or default
Bottom Margin: 1 inch
Use the default font style and size (ex: calibri 11pt)
Don’t use a fancy font/color, and don’t use a font size larger than 12 pt.

3. DATE Key the date at the top margin in business letters
EX: January 13, 2013

4. LETTER ADDRESS The person receiving the letter
Key the letter address a (QS-4 spaces) below the date.
Use a personal/professional title (Mr. Mrs. Ms., Dr., etc.) before the receiver’s name. Include the following:
Place of employment
Street address
City, state, zip code

5. SALUTATION
Key the salutation (greeting) a (DS- 2 spaces) below the letter address
EX: Dear Mr. Harris

6. BODY Begins a DS below the salutation.
Left align each paragraph. (Don’t indent)
DS in between paragraphs

7. COMPLIMENTARY CLOSE
Key the complimentary (farewell) close a DS below the last line of the body.
EX: Sincerely, Sincerely yours, or Cordially

8. NAME OF SENDER
Key the name of sender a QS below the complimentary close.
A personal title (Miss, Mrs., Ms., or Mr.) may precede the name to show the title a woman or man prefers.

9. REFERENCE INITIALS
If someone other than the writer of the letter keys it, then the keyboard operator’s initials are keyed in lowercase letters a DS below the writer’s name.

10. Complimentary Closing
Date QS
Letter Address DS
Salutation DS DS
Body DS
Complimentary Closing QS
Name of Sender DS
Ref Initials

11. Personal Business Letters
Margins are the same top: 2” sides 1”
Key the return address at the top margin (The return address is the address of the sender) Includes the following:
Street address
City, State, Zip Code
Next key the date single space below the return address
Key the remainder of the letter using the same business letter format without the reference initials

12. Example
7706 Circle Dr.
St. Louis, MO
February 9, 2013