1. Today’s Journal Question ► What is the difference between an innovation and an invention? ► Find 2 inventions and 1 innovations  What is it?  Who’s idea?  Successful? ► Hint: Innovation 3M – Post-Its

2. E-Business in Canada

3. E-Business ► E-Business (Electronic Business)  Conducting business practices through internet technologies  Allows businesses to interact with their ► Customers ► Suppliers ► Partners

4. E-Business ► Also allows businesses to manage internal processes such as  Human Resources (on line job applications)  Financial Systems  Administrative Systems (Calendar)

5. E-Business Terminology ► The following terms are often used when referring to doing E-business with the various people or organizations ► E-tailer: a retailer that primarily uses the Internet as a medium for customers to shop for the goods or services provided. ► Business to business (B2B); ► Business to consumer (B2C) (also known as Ecommerce); ► Government to consumer (G2C); and ► Government to business (G2B).

6. Examples of E-Business Activities ► Electronic retailing ► Use of the Internet to conduct research and manage business activities ► Web site marketing!!!! ► Online communications, such as e-mail ► Online training for staff (eLearning)

7. Advantages of E-Business ► Quicker and easier communications  Customers and Suppliers (think Wal-Mart) ► Strengthened marketing capabilities and reach ► Increased hours of operation (a Web site provides 24/7 information to existing and potential customers)

8. Advantages of E-Business ► Access to broader information through research  78% of internet users research a product or service online before purchasing ► Reducing the cost of doing business ► Larger and smaller businesses can compete at the same level

9. Disadvantages of E-business ► No personal contact (lose Human element) ► Expense of IT people and equipment ► Must get people to know about and visit the site

10. Disadvantages of E-business ► Must pay for shipping and wait for delivery ► Cannot see or feel the product before making a decision ► Cannot easily return item or get support

11. As a Class… ► Let’s come up with some ideas of goods and services that are available for purchase online ► Groceries Clothes Cosmetics ► Sportswear Electronics Shoes ► Car Parts MechanicalEquipment ► DVDs/CDsMusicBooks

12. On Your Own ► Pick 3 specific examples of a product available for purchase  Ex: Nike Shoes ► Compare online pricing from various websites  Ex: www.nike.com, www.sportchek.ca, etc. www.nike.comwww.sportchek.cawww.nike.comwww.sportchek.ca ► Report on which e-tailer had the price that you are willing to pay (include taxes and shipping in consideration) ► Do any of these e-tailers offer a physical location? ► What are some advantages and disadvantages to shopping online? (List at least 3 each) 1) 1) To what does the term “e-commerce” refer? 2) 2) What limits might there be on Internet selling? 3) 3) Name some of the job and career opportunities in e-commerce?