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New Customer Orientation Experience All the Benefits of Membership! Eva-Maria Phillips Senior Director.

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Presentation on theme: "New Customer Orientation Experience All the Benefits of Membership! Eva-Maria Phillips Senior Director."— Presentation transcript:

1 New Customer Orientation Experience All the Benefits of Membership! Eva-Maria Phillips Senior Director

2 Benefits of Preferred Membership SAVE MONEY – 30 to 40% on every product you order; no “new money” SAVE TIME – shop online or toll-free from our catalog SAVE THE ENVIRONMENT – super-concentrated, biodegradable formulas and smaller packages EXTRA DISCOUNTS – save up to 15% on over 650 major retailers and gain access to member services FREE PRODUCTS - $100 US or $120 CAD of FREE products with your membership PROFIT SHARING – Benefit from customers referred by your support team

3 Read the recommended usage amount Teach your family to use less product 4X concentrated....so one bottle is like 4 bottles of the competitor's product Products work better when using the recommended amounts! Less plastic goes into the landfill Never run out... purchase pantry packs for additional savings. The Value of Concentration

4 The Value of Value/Career Packs $500+ Retail Value!! Only available for first two months Additional 30%- 40% Discount Economical way to convert Bottles, sprayers & pumps Men’s, Women’s Seniors' Sei Bella Value & Career Packs Value Pack $199 Career Pack $299 Replace up to 4 products free

5 Loyalty Shopping Dollars As a Preferred Customer, Melaleuca gives you $20 ($24 CDN) in Loyalty Shopping Dollars every month for the first 5 months following your first month Redeem online or by phone once you’ve met your 35 product point requirement You must personally place your own order, and not receive a Backup Order or Select Pack Choose from designated list Customer pays tax & shipping

6 After Month Six Continue earning and redeeming Loyalty Shopping Dollars Shop online to earn 10% of your Product Points in dollars! (12% in Canada) Once you have $20+ ($30 Cdn) in Loyalty Shopping Dollars, redeem them for free products of your choice!

7 After Month Six Order online between 1 st & 25 th (10-12%) – Order online after the 25 th (5-6%) – Order by phone between 1 st & 15 th (5-6%) – Order by phone after the 15 th (no loyalty $)

8 Back Up Orders and Select Packs Benefits If you forget to order in a given month, Melaleuca will deduct the amount of your chosen pack from your primary method of payment and send the back-up order to you automatically Your services continue uninterrupted You continue to pay wholesale prices You receive products you need Your monthly commission check keeps coming! Standard Backup Order  A collection of exceptional and unique products chosen by Melaleuca Select Pack Backup Order  A tailored selection of your favorite products  To arrange, call Customer Service at 1-800-282-3000, Option 5 or go online to My Account and create your own by selecting products from the online catalogue.

9 Purchase Requirements To receive wholesale pricing and member discounts/services: Customers and Marketing Executives should purchase a minimum of 35 points per month. Most customers order far more than that – averaging closer to 50 points, but you will receive full commissions and all benefits up to the level of Senior Director with only 35 points ordered per month. Remember: This is not “new” money – this is money you will not be spending at the supermarket, drug store or department store Save your Melaleuca invoices as they may be tax deductible **Please check with a Tax Consultant regarding eligibility**

10 Melaleuca Marketplace Melaleuca negotiates discounts with major retail partners so members save 5-15% on every purchase!

11 Other Services and Benefits

12 Melaleuca’s Online Training & Communication Center

13 Shopping Online

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15 Experience Oligo Flagship Product 90 Day Challenge Based on science and independent testing Add your experience online

16 FAQ What can I do if I find I’m not needing 35 points of product every month? Can someone else order through my account? Can I return products or get refunds? Can I roll over extra points from one month to the next? Can I put my account on hold or close my account?


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