1. Module 3 Management

2. 2Aboriginal Banking Management Roles/Function >Planning –Long and short term goals –Strategic planning >Organizing –Staffing/Human Resources –Ensuring conditions and systems are in place >Directing –Guiding the organization day- to-day –Motivating employees –Financial duties >Controlling –Monitoring the business –Checking systems and conditions –Financial monitoring What does a manager or management do?

3. 3Aboriginal Banking Organizational Chart >Who reports to who? >Who is responsible for what? >How many levels are in your hierarchy? >Design the structure of your business, to best suit the chain of command. President General Manager Support Staff Human Resources Vice - President Sales & Finance PresidentSalesperson Graphic Designer Web Designer

4. 4Aboriginal Banking Description of Owners and Job Descriptions >Give a description of yourself: >Short biography >Abilities and experience >Education >Past successes >Give the job descriptions: >Duties and responsibilities >Skills, education and experience >Salaries

5. 5Aboriginal Banking Code of Conduct >What are the do’s and don’ts of your company? >How are your employees expected to act? >What should everyone in your company strive for? >Are you going to include any cultural teachings into your code of conduct? >Do you work? Does the business you work for have a code of conduct? >Where can you research this information on the internet?

6. 6Aboriginal Banking Mentors >What is a mentor? >Do you have any in mind? >The mentors chosen should be able to guide you along with your business venture. >Do they offer professional advice? >Do they offer you personal advice?

7. 7Aboriginal Banking Human Resource Management >What type of expertise is required (technical, marketing, other) >When will staff be required (when business increases, prior to opening, other) >How and why would those individuals work for you (how are you going to attract the “right” people) >How do you expect to keep good employees (salary, flex time, bonuses, other) >Will employees benefit be offered (insurance, dental, medical, etc.) >How or is the business going to supply training (rapid changes in the workforce, changes in technology) >How is the business going to motivate employees?

8. 8Aboriginal Banking Seasonal Businesses >Does your business rely on seasons to generate revenue? >Which seasons will your business operate? >Do you have plans for your off season? >Can you generate revenue on your off season? >What seasonal businesses can you think of existing right now? >If your business is seasonal, do some brainstorming with your team.

9. 9Aboriginal Banking Salaries >What do you expect to pay employees? >What do you think are fair salaries? >Will you pay benefits? >How many positions are there within your business? Can you afford it? Recommended Video: http://www.youtube.com/watch?v=3rsnwp1SWOA

10. E-Spirit www.bdc.ca/en/espirit