1. ISO/IEC JTC 1 Special Working Group on Accessibility (SWG-A) JTC 1 SWG-A N 320 2008-05-19 Document Type: National Body Activity Report Title: Korean Standards Activities on ICT Accessibility from KADO’s experience (response to SWG-A N 306) Source: Korea Agency for Digital Opportunity and Promotion (KADO) RequestedFor consideration at the June 2008 SWG-A meeting. Action: JTC 1 SWG on Accessibility Secretariat ITI/INCITS 1250 Eye Street NW, Suite 200, Washington, DC 20005 jgarner@itic.org jgarner@itic.org

2. Korean Standards Activities on ICT Accessibility Korea Agency for Digital Opportunity & Promotion (KADO) ISO/IEC JTCI SWG-A meeting June, 2008 From KADO’s Experience Song Jaeil

3. Contents 1.Background 2.Master Plan for Bridging the Digital Divide 3.ICT Accessibility Standards in Korea 4.Our Approach to Accessibility 5.Summary

4. 1.Background

5. Background The New and Convergence Technologies in ICT –Increasing the underserved population with barriers to ICT Surging Korea Society’s dependency on IT –IT is applied in all private and public communications Anti-Discrimination against and Remedies for Persons with Disabilities Act came into effect on April, 2008 The Challenge of Rapid Ageing –Elderly ratio (aged 65 and older) is expected to rise to 14% in 2018

6. Trend of Internet Usage Gap among Groups (1) ※ Note1 : ‘Senior’ is older than 50 ※ Note2 : Monthly household income for ‘Low’ is less than 1 M. won, however from 2003, Low income group is beneficiary of low income subsidy ※ Note3: ‘Gap’ is between General people and each group Category 200220062007 UsageGapUsageGapUsageGap General people59.4-74.8-76.3- Disabled22.437.046.628.249.926.4 Senior9.350.128.346.534.142.2 Low income22.936.548.426.452.823.5 laborers11.947.529.445.433.442.9 Average14.145.335.139.740.136.2 (Usage : %, Gap : %p) Source : 2007 Survey on Digital Divide

7. Trend of Internet Usage Gap among Groups (2) ’02 ’06 ’07 Gap by Occupation Gap by disability Gap by incomes 10 20 30 40 50 60 Gap by Age Generally, Internet Usage Gaps among Groups still remain (Unit : %) (Unit : Year) Source : 2007 Survey on Digital Divide

8. 2.Master Plan for Bridging the Digital Divide

9. Master Plan for Bridging the Digital Divide (1) Digital Divide Act (Jan, 2001) (rev. 2006) Ministry of Public Administration Security (MOPAS) Ministry of Public Administration Security (MOPAS) Law & Regulation Policy Digital Divide Bridging Committee  Chairman : MOPAS Minister  20 Representatives from Government,  Academy & Private Institutes Digital Divide Bridging Committee  Chairman : MOPAS Minister  20 Representatives from Government,  Academy & Private Institutes Informatization Promotion Committee Key Actors Key Actors Advisory Group Administrative branches of the Government Administrative branches of the Government 1 st,2 nd Master Plan for Bridging the D D (2001;2005) Korea Agency for Digital Opportunity & Promotion (KADO) Korea Agency for Digital Opportunity & Promotion (KADO)

10. Master Plan for Bridging the Digital Divide (2) Enacted the ‘Digital Divide Act’ in 2001 Drew up the 2 nd Master Plan for Bridging the DD (‘06~’10) Vision –Information Level of the Alienated Class to General Public 53.3%  80.0% –Budget : Approximately USD 1,885,800,000 Establishing preparatory measures Against the DD –Revision of the law and system –Setting up efficient implementation procedure –Strengthening research function

11. Master Plan for Bridging the Digital Divide (3) Improving Information Accessibility –Accessibility Standardization Accessibility Guidelines and Standards for different types of Information Communication Products and Services –Enhancing Awareness Carrying out Publicity Campaign, Seminar Distributing Promoting materials & education text –Education Developing education curriculum for Web Accessibility –Supporting Development of IT assistive technology Government-level support is necessary due to low profitability

12. 3.ICT Accessibility Standards in Korea

13. Laws & Regulations (1) Digital Divide Act (Rev. 2006, Enacted 2001) –Provision of Promoting IT access environment for disabled and elderly people Recommendable Guidelines to improve accessibility for the disabled and the elderly to the IT services and IT product (Enacted 2002) –Chapter 1 : General rules –Chapter 2 : Design Guidelines on the Functions of IT Products / IT Services (7 checklists) –Chapter 3 : Guideline Recommendation on Web Documents (10 Checklists)

14. Informatization Promotion Act (rev. 2006) –Providing Universal Access in telecommunication services –Making policies to improve accessibility in telecommunication devices Government Performance and Results Act (April, 2006) –Performance Measures include Web Accessibility Anti-Discrimination against and Remedies for Persons with Disabilities Act (enacted 2007) –Providing Information Access Rights –Providing reasonable accommodations in ICT –Defining the role of government agencies Laws & Regulations (2)

15. ICT Accessibility Standards (1) TypeStandard/GuidelineDate Designated National Standard Internet Web Content Accessibility Guideline Dec. 2005 Automatic Teller Machine Accessibility Guideline 1.0 Oct. 2007 Organizational Standard Korean Authoring Tools Accessibility Guidelines 1.0 Dec. 2006 Digital Audio Books Guideline 1.0Dec. 2006 Organization : Korea Telecommunications Technology Association (TTA)

16. ICT Accessibility Standards (2) TypeStandard/GuidelineDate Designated Organizational Standard Software Accessibility Guideline 1.0Dec. 2006 Korean User Agents Accessibility Guideline 1.0 Oct. 2006 Electronic Document Accessibility Guideline 1.0 Dec. 2007 Mobile Phone Keypads Accessibility Guideline 1.0 Dec. 2007 The Standard for DTV Closed Caption System Aug. 2007 Organization : Korea Telecommunications Technology Association (TTA)

17. Multimedia Framework (MPEG-21) DIA (1) ISO/IEC 2100-7 2007 Multimedia Framework (MPEG-21) - Digital Item Adaptation (DIA) Source : Text of ISO/IEC 21000-7 FCD – Part 7: Digital Item Adaptation N5845

18. MPEG-21 Requirements 4.11 Accessibility (ISO/IEC JTC1/SC29/WG11 N7778) –It is assumed that MPEG-21 will provide optimised accessibility to Digital Items for Users with a broad variation in human capabilities that should be supported by all the requirements in this document. Access to Digital Items for such Users may require methods for providing and controlling alternative selectable media presentation forms, structures for storage and transport of logically linked media of different kinds and methods for transformation between media forms. User Characteristics –These tools provide description that would enable one to adapt content according to certain auditory or visual impairment of the user –For visual related impairments Color vision deficiencies are specified, i.e., the type and degree of the deficiency Multimedia Framework (MPEG-21) DIA (2)

19. Multimedia Framework (MPEG-21) DIA (3) Original Image CVD simulation of Original Image CVD simulation of Original Image Adapted Image CVD Simulation of Adapted Image CVD Simulation of Adapted Image CVD : Color Vision Deficiency Color Adaptation

20. 4.Our Approach to Accessibility

21. Promoting Public & Private sector Participation (1) Evaluated central and local government websites according to the Web Accessibility Standard since 2005 –Expanded the website testing to 326 regional governments Educated 2,802 web designers and developers from public & private sector on web accessibility since 2005 Initiated Web Accessibility Certification in 2007 –Certified 15 government websites Developed and Distributed Web Evaluation S/W since 2004 Held a campaign on Web Accessibility promotion along with 6 portal sites in June 2007

22. Promoting Public & Private sector Participation (2) Organized ‘Information and Telecommunications Accessibility Promotion Standard Forum (IABF)’ in 2002 www.iabf.or.kr/En www.iabf.or.kr/En –Information sharing on the trend of accessibility technologies –Research on the state of accessibility proven telecommunication devices and information services and need of these devices and services among the disabled –Development of methods and tools needed to implement accessibility evaluation on telecommunication devices and information services –Promotion of public awareness on accessibility issues through seminar and forum homepage

23. Developing ICT Accessibility Standards Made ICT Accessibility Standards and Guidelines (2005~) –Different types of ICT Products and Services –Authentication system will be introduced in order to induce voluntary participation by the private sector Assess current ICT accessibility status for effectual policymaking (2005~) –Observing government websites according to the web accessibility standard

24. Building Global Cooperation Participating in Asia-Pacific Telecommunity Standardization Program (ASTAP) Accessibility & Usability(AU) Group (2006~) Co-hosting workshop with the Global Initiative for Inclusive ICTs (G3ict) (2007) –Sharing best practices for accessible and assistive ICT solutions Establishing Accessibility Lab in Korea with Microsoft Corp. (2008) –KADO and Microsoft will share information to improve IT accessibility and drive the development of accessible technology –Accessibility Lab will incubate innovative technologies and staff will collaborate with government and industry to deliver more accessible computing solutions.

25. Summary 1.Promoting various stakeholders to participate in accessibility activities 2.Developing ICT Accessibility Standards to Measure accessibility in accordance to Anti-discrimination law 3.Fostering international cooperation with sharing Experiences and Knowledge on ICT Accessibility

26. Thank you for Your attention Korea Agency for Digital Opportunity & Promotion (KADO) T. +82-2-3660-2578 / F. +82-2-3660-2579 jaeil@kado.or.kr