1. Programs and Research Environment and people Lorcan Dempsey The academic library: dinosaur or phoenix Chinese University of Hong Kong April 12 2007

2. Programs and Research 2

3. 3

4. 4 environment Workflow: getting things done The network is inside Attention is scarce The long tail: aggregating supply and demand to drive deeper use

5. Programs and Research 5 Workflow: getting things done

6. Programs and Research 6 ~18 months old No FaceBook, MySpace Library?

7. Programs and Research 7 University of Bristol: Student use of the network Facebook 20% traffic by hits 85% of students Shared space to organize their social lives Email formal Streaming radio, joost, skype, world of warcraft Traffic by volume Dailymotion Veoh YouTube Rapidshare Uploading.com Martin Poulter, Ancient geeks http://ancientgeeks.wordpress.com/2007/03/30/what-do-students-use-the-internet-for/

8. Programs and Research 8... students say they want video podcasts, or failing that audio, of their lecturers. They dont want less personal contact with teaching staff, but they want to be able to catch up with lectures on a video iPod on the train. Martin Poulter, Ancient geeks http://ancientgeeks.wordpress.com/2007/03/30/what-do-students-use-the-internet-for/

9. Programs and Research 9 University of Minnesota http://www.lib.umn.edu/about/mellon/KM%20JStor%20Presentation.pps

10. Programs and Research 10 Database > website > workflow Prefabricated (e.g. CMS) Self assembled digital identity Getting things done

11. Programs and Research 11 Workflow Then Users built workflow around the library Now The library must build its services around user workflow Get into the flow Disclose into other environments

12. Programs and Research 12

13. Programs and Research 13

14. Programs and Research 14

15. Programs and Research 15

16. Programs and Research 16 … the network is inside what we do This is important because …

17. Programs and Research 17 scholarly information flow? peer-reviewed journals, conferences, … aggregators Research & e-science Repositories Deposit, self archiving data analysis, transformation, mining,modeling Publish, discovery Data creation, capture and gathering: lab experiments, fieldwork, surveys, grids, media, … Learning & teaching Deposit, self archiving learning object creation, re-use Discovery, linking, embedding Courses, modules, Learning management systems, learning portals, … Discovery, linking, embedding Harvesting Discovery, harvesting Validation A&I services Adapted with permission from Liz Lyons eBank UK: Building the links between research data, scholarly communication and learning. Ariadne 36, 2003. http://www.ariadne.ac.uk/issue36/lyon/

18. Programs and Research 18 scholarly information flow? peer-reviewed journals, conferences, … aggregators Research & e-science Repositories Deposit, self archiving data analysis, transformation, mining,modeling Publish, discovery Data creation, capture and gathering: lab experiments, fieldwork, surveys, grids, media, … Learning & teaching Deposit, self archiving learning object creation, re-use Discovery, linking, embedding Courses, modules, Learning management systems, learning portals, … Discovery, linking, embedding Harvesting Discovery, harvesting Validation A&I services Adapted with permission from Liz Lyons eBank UK: Building the links between research data, scholarly communication and learning. Ariadne 36, 2003. http://www.ariadne.ac.uk/issue36/lyon/

19. Programs and Research 19 scholarly information flow? peer-reviewed journals, conferences, … aggregators Research & e-science Repositories Deposit, self archiving data analysis, transformation, mining,modeling Publish, discovery Data creation, capture and gathering: lab experiments, fieldwork, surveys, grids, media, … Learning & teaching Deposit, self archiving learning object creation, re-use Discovery, linking, embedding Courses, modules, Learning management systems, learning portals, … Discovery, linking, embedding Harvesting Discovery, harvesting Validation A&I services Adapted with permission from Liz Lyons eBank UK: Building the links between research data, scholarly communication and learning. Ariadne 36, 2003. http://www.ariadne.ac.uk/issue36/lyon/

20. Programs and Research 20 Course management: a reductive comparison Virtual learning environments : using, choosing and developing your VLE by Martin WellerMartin Weller The relationship between VLEs and library systems reflects the changes in practice and internal politics wrought by the advent of e- learning perhaps more than any of the other systems. There is a sense in which the very identity of libraries and their function in the educational process is at stake. [p. 67] Redundant "At one extreme the need for a library becomes superfluous - at its simplest this might be categorized as 'I've got Google, what do I need a library for?'" [p. 67] Necessary materials are loaded into the VLE, and it points to other resources out on the open web. Central The library mediates access to content within the VLE, providing value in selection, purposing to particular tasks, metasearch and so on.

21. Programs and Research 21 Workflow support Network inside The network concentrates and disperses

22. Programs and Research 22 Network environment Small: everybody is a publisher Big: Gravitational hubs are characteristic of the network environment

23. Programs and Research 23 The long tail Systemwide efficiences Aggregation of supply Unified discovery Low transaction costs Aggregation of demand Mobilize users Brand Impact?

24. Programs and Research 24 Limited aggregation of supply at network level : Fragmented discovery Management data not used High transaction costs – find it/get it Fragmented inventory/shipping But the global library resource is diffused across thousands of locations … Leads to weak gravitational pull and low network visibility for libraries and library collections Limited aggregation of demand at network level: Difficult to mobilize a large number of users Not projected into user environments Weak brand

25. Programs and Research 25 Chris Beckett http://www.scholinfo.com/presentations/2006/8/10/the-new-world-order-in-collection-development-the-commercial-perspective.html

26. Programs and Research 26 Concentration? Discovery to delivery Offsite storage? Preservation? Repository? Virtual reference?

27. Programs and Research 27

28. Programs and Research 28

29. Programs and Research 29 Workflow support Network inside The network concentrates and disperses Attention is scarce

30. Programs and Research 30 What information consumes is rather obvious: it consumes the attention of its recipients. Hence a wealth of information creates a poverty of attention and a need to allocate that attention efficiently among the overabundance of information sources that might consume it. Herbert Simon

31. Programs and Research 31 Attention Then Resources scarce, attention abundant Now Attention scarce, resources abundant Competition for attention

32. Programs and Research 32 So …

33. Programs and Research 33 Responses Then: Vertically integrated around collection Now: Create value in different ways Manage assets to improve the quality of research and learning Position in relation to a networked environment Space Expertise Collections Systems and services

34. Programs and Research 34 Place and space Place Space infused with value How has the value changed with changing research and learning practices? Space Opportunity costs Valuable real estate Growing pressure in many environments High value use of place Create new spaces in network environment

35. Programs and Research 35 highlow high stewardship uniqueness Books Journals Newspapers Gov. docs CD, DVD Maps Scores Special collections Rare books Local/Historical newspapers Local history materials Archives & Manuscripts, theses & dissertations Research and learning materials ePrints/tech reports Learning objects Courseware E-portfolios Research data Freely-accessible web resources Open source software Newsgroup archives Collections

36. Programs and Research 36 Ingest into local collections? Print collections Storage, digitization, … ERM Knowledge bases Make unique materials available on the web. New behaviors and support for research and learning Digital record more important (prospectus, course catalog, student records)

37. Programs and Research 37 Print Licensed Digitized Research & learning outputs … Catalog Metasearch Resolver Repositories … ILS ERM Knowledgebase Systems and services User environment Management environment

38. Programs and Research 38 … Management environment User environment

39. Programs and Research 39 library User environments Management environment Licensed Bought Faculty& students Digitized Aggregations Resource sharing … Institutional Workflow Portals, CMS, IR, … Personal Workflow RSS, toolbars,.. Network level workflow Google, … Integrated local user environment? Library web presence Resource sharing, …

40. Programs and Research 40 Focus more clearly moving from collection to supporting research, learning and personal development in a network environment? Developing network presence Visible and invisible Developing high value social spaces Supporting research and learning behaviors (see Minnesota study) Educational role in relation to scholarly communication, assessment of sources, … Separation of information role from local collection? Expertise

41. Programs and Research 41 For many years, Chinese people cited a proverb: if the wine smells really wonderful, customers will come in spite of the length of the lane.