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Training Seminar on Implementation of Effective Quality Assurance Systems in Romanian Higher Education Institutions April 1-3, 2009 Sinaia Criteria for Effective Quality Assurance Systems Material produced under Phare 2006 PHARE TVET RO2006/018-147.04.01.02.01.03.01 EUROPEAN UNION Project financed under Phare MoERI–NCVETD/PIU
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What makes the elements of a quality management framework into a system? ► Quality systems are control ‘loops’, which depend on feedback; ► Feedback requires a purpose, specifying what needs to be controlled or improved; ► Feedback requires data; ► Data requires selection for relevance, validity, reliability; ► Quality standards to be specified- to compare measured data against these and to enable errors to be monitored and corrected; ► Implementation of corrective actions. Material produced under Phare 2006 PHARE TVET RO2006/018-147.04.01.02.01.03.01 EUROPEAN UNION Project financed under Phare MoERI–NCVETD/PIU
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Illustration of a quality control ‘loop ’ Purpose: To control the quality of academic degree programmes: Material produced under Phare 2006 PHARE TVET RO2006/018-147.04.01.02.01.03.01 EUROPEAN UNION Project financed under Phare MoERI–NCVETD/PIU
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Parameters for Designing the Quality System: ► ESG for Higher Education Institutions; ► Decisions about size and speed ► Sub-systems: designing smaller control ‘loops’ (e.g., ‘collection and analysis of data, informing the decision making process) ► Auditing the quality control process Material produced under Phare 2006 PHARE TVET RO2006/018-147.04.01.02.01.03.01 EUROPEAN UNION Project financed under Phare MoERI–NCVETD/PIU
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Feedback Data ► Control ‘loops’ depend on feedbacks ► Arrangements for data collection Output data; Process data; Input data ► Levels of data aggregation (programme, institution) ► Quality of data Material produced under Phare 2006 PHARE TVET RO2006/018-147.04.01.02.01.03.01 EUROPEAN UNION Project financed under Phare MoERI–NCVETD/PIU
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QA Systems in HEIs: criteria for effectiveness ► Values- Commitment from the most senior managers to the pursuit of continuous improvement in education; Staff accept that their accountability is a necessary consequence of their professional responsibility ► Purposes and strategy- The purposes of the QA system are defined, explicit and disseminated to all staff and students Quality improvement is included in the purposes ► Criteria are defined to judge the acceptability and effectiveness of QA arrangements in its component parts Material produced under Phare 2006 PHARE TVET RO2006/018-147.04.01.02.01.03.01 EUROPEAN UNION Project financed under Phare MoERI–NCVETD/PIU
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QA Systems in HEIs: criteria for effectiveness (2) ► Functions and structure – Documented means of achieving a regular and acurate institutional view of the QA, operating in the faculties, departments, programmes and other units are included as a component of the QA system; Clearly set down terms of reference and composition for any quality committees or units involved in the QA system and its sub-systems Material produced under Phare 2006 PHARE TVET RO2006/018-147.04.01.02.01.03.01 EUROPEAN UNION Project financed under Phare MoERI–NCVETD/PIU
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QA Systems in HEIs: criteria for effectiveness (3) ► Organization, management and resources The roles and responsibilities of all those involved in quality management processes should be agreed institutionally, documented, widely disseminated, understood and accepted by those involved The resources available for quality management, including time and information, should be made clear and distributed at the various levels There is regular training provided for managers and all staff in relation to QA Material produced under Phare 2006 PHARE TVET RO2006/018-147.04.01.02.01.03.01 EUROPEAN UNION Project financed under Phare MoERI–NCVETD/PIU
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QA Systems in HEIs: criteria for effectiveness (4) ► Data management- The criteria should be stated for the selection of data for quality; Must include means for sampling student views and statistics on the assessment results and progression of students (ESG, Part I); ► Communication- Arrangements are in place for sharing examples of good practice All quality management structures, responsibilities, resources, processes and criteria should be brought together into an authoritative and regularly updated Quality Manual Material produced under Phare 2006 PHARE TVET RO2006/018-147.04.01.02.01.03.01 EUROPEAN UNION Project financed under Phare MoERI–NCVETD/PIU
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QA Systems in HEIs: criteria for effectiveness (5) ► Effectiveness and Periodic Review of QA Processes of the HEI- There should be an established periodic review process for all QA arrangements; These reviews of the QA arrangements should gather internal and external data and compare performance of the systems and sub-systems against their purposes and criteria for effectiveness Material produced under Phare 2006 PHARE TVET RO2006/018-147.04.01.02.01.03.01 EUROPEAN UNION Project financed under Phare MoERI–NCVETD/PIU
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Thank you for your attention! Material produced under Phare 2006 PHARE TVET RO2006/018-147.04.01.02.01.03.01 EUROPEAN UNION Project financed under Phare MoERI–NCVETD/PIU
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