1. John Frederiksen General Manager Response Point Microsoft

2. Microsoft Confidential. Do not distribute Speaker: John Frederiksen 25 - 30 minutes Content Manager: Title of presentation: Name of Event: Location of Event: Date of presentation: Length of presentation Audience: Rex Backman, RP Marketing team 02/03/2009 The Power of Innovation IT Expo East Miami Beach 5,000 – 6,000 at show. 500 – 750 at Keynote Themes: Audience: Commitment, Innovation, Value for Ecosystem, Learning’s Telephony savvy; are not MSFT-Geeks; Mix of VARs, Agents, OEMs, Service Providers

3. Microsoft Confidential. Do not distribute

6. Communication and collaboration Human-computer interaction Mobility Natural language processing Communication hardware Speech technologies Areas of Research that Touch Telephony

7. Microsoft Confidential. Do not distribute H/W Solutions S/W Solutions Partner Opportunities New Customers New Channels New Markets

8. Microsoft Confidential. Do not distribute

10. How can I prioritize and react to the sheer volume of communications and be more productive? Communication Overload How can I get a global organization to act in concert across boundaries? Global/Distributed Customers, Partners and Teams How can I leverage existing enterprise infrastructure and the Internet to lower communications costs? High Cost of Communications € ¥ £ $ How can I integrate my communications and PC networking infrastructures? Disparate, Complex Networks

11. Microsoft Confidential. Do not distribute Unified Communications Platform ProductivityInnovationLower CostChoice

12. Microsoft Confidential. Do not distribute

14. Long-term infrastructure Investments Telephony is an extension to their Microsoft infrastructure Response Point leverages Microsoft’s SMB expertise

15. Microsoft Confidential. Do not distribute ~6 month Release Cycles… Flexibility with New Partners… Listen to your Channel… Act Fast Ponder Less Learn

16. Contact Information: johnfre@microsoft.com 425.706.6104

17. Microsoft Confidential. Do not distribute

18. CiscoMotorolaHPOracleMicrosoftIBMIntelSonyGoogleApple $7.1B $2.2B $3.6B $4.4B $4.5B $4.7B $5.8B $6.1B $1.6B $782M SOURCE: 10K & 20K SEC Filings R&D Expenditures For CY2007

19. Microsoft Confidential. Do not distribute Investment areas: Benefits the larger enterprise Unified Messaging Instant Messaging Enterprise Telephony Conferencing

20. Microsoft Confidential. Do not distribute