1. Enterprise Resource Planning System Implementation Project Presentation to the Sub-Committee March 28, 2012

2. UNRWA’s Need for an ERP Key objectives are: – Critical need to replace the Agency’s legacy system for 2014 – Expanding system functionality to manage core business – Improving the Agency’s monitoring and oversight capabilities – Supporting management and programme reforms under the Sustaining Change initiative

3. Implementation Approach UNRWA is partnering with the World Food Programme (WFP) to implement their ERP Offers UNRWA the opportunity to: – adopt streamlined and best practice operational processes – adopt a system already tailored for a UN environment – benefit from WFP’s experience and lessons learned Supports UN Harmonization of business practices

4. Expected Benefits Agency will realize benefits in: – More comprehensive reporting to support strategic planning – Efficiency & effectiveness of operations through streamlined processes – Stronger monitoring and oversight through visibility and transparency of transactions – Enhanced donor reporting

5. Project Costs ERP included in the General Fund for 2012-13 Estimated 26 million USD over the biennium – 13 million/ year – Recurring costs approx. 5 Million/year

6. ERP Project Update MOU signed by UNRWA & WFP in Dec 2011 Project Preparation & fit-gap phase has begun – Phase starts the process of fitting WFP’s system to UNRWA – Involves detailed fit-gap workshops to finalize the analysis, project scope and project phasing Underpinning contracts being put in place for upcoming phases.

7. Next Steps – High Level Blueprint Phase (July 2012 – Nov 2012) – finalize the detailed design of the system – produce detailed project plan for realization phase – finalise licensing with SAP Realization Phase (Dec 2012 – Sep 2013) – System Build – Acceptance Testing Expected Go Live (Jan 2014) – Technical support for legacy systems expires