1. D E P A R T M E N T O F COMPUTER SCIENCE AND SYSTEMS ANALYSIS SCHOOL OF ENGINEERING & APPLIED SCIENCE O X F O R D O H I O MIAMI UNIVERSITY ERP in 2002: The Heart of Business Transformation That Was Then, This Is Now Debra Reyland Product Manager Encompix, Inc.

2. D E P A R T M E N T O F COMPUTER SCIENCE AND SYSTEMS ANALYSIS SCHOOL OF ENGINEERING & APPLIED SCIENCE O X F O R D O H I O MIAMI UNIVERSITY A little background… 1979 Miami graduate in Music Education 1984 Miami graduate in Systems Analysis 1984 - 1993 Internal IT Programmer Analyst Project Manager Manager 1994 - Today ERP Software Consulting Services Mfg Pre-Sales Consultant Product Manager

3. D E P A R T M E N T O F COMPUTER SCIENCE AND SYSTEMS ANALYSIS SCHOOL OF ENGINEERING & APPLIED SCIENCE O X F O R D O H I O MIAMI UNIVERSITY The Common Denominator

4. D E P A R T M E N T O F COMPUTER SCIENCE AND SYSTEMS ANALYSIS SCHOOL OF ENGINEERING & APPLIED SCIENCE O X F O R D O H I O MIAMI UNIVERSITY What is ERP anyway? MRP MRPII ERP ERPII Inventory Centric Inventory Management Material Planning Bill of Materials Organization Centric Sales Planning/Forecasting Master Scheduling Material Planning Capacity Planning Production Planning Materials Management Accounting & Finance Enterprise Integration Finite Capacity Planning Workflow Product Data Management Manufacturing Execution & Simulation Engineering Change Control Marketing Systems Human Resources Payroll Supply & Service Centric Supply Chain Management Customer Relationship Mgmt Sales Force Automation Supplier Relationship Mgmt

5. D E P A R T M E N T O F COMPUTER SCIENCE AND SYSTEMS ANALYSIS SCHOOL OF ENGINEERING & APPLIED SCIENCE O X F O R D O H I O MIAMI UNIVERSITY ERP applications are the heart ERP is not dead A healthy ERP system invigorates, sustains and opens an organization for growth A sick ERP system causes organizations to become anemic, slow, lethargic and restrictive ERP is always changing

6. D E P A R T M E N T O F COMPUTER SCIENCE AND SYSTEMS ANALYSIS SCHOOL OF ENGINEERING & APPLIED SCIENCE O X F O R D O H I O MIAMI UNIVERSITY ERP focus has been on: Planning Organization Operational Performance Control Executive Planning Middle Management Planning Operation Execution

7. D E P A R T M E N T O F COMPUTER SCIENCE AND SYSTEMS ANALYSIS SCHOOL OF ENGINEERING & APPLIED SCIENCE O X F O R D O H I O MIAMI UNIVERSITY ERP Trends We are in the midst of a business renaissance. Market leadership will be gained by driving technology for competitive advantage.

8. D E P A R T M E N T O F COMPUTER SCIENCE AND SYSTEMS ANALYSIS SCHOOL OF ENGINEERING & APPLIED SCIENCE O X F O R D O H I O MIAMI UNIVERSITY Business Transformation Offices Customers Sales Distributors Devices Agencies Suppliers MRP ERP GL HR AP Payroll Collaborative Commerce Networks

9. D E P A R T M E N T O F COMPUTER SCIENCE AND SYSTEMS ANALYSIS SCHOOL OF ENGINEERING & APPLIED SCIENCE O X F O R D O H I O MIAMI UNIVERSITY The Tomato Grower’s Dilemma

10. D E P A R T M E N T O F COMPUTER SCIENCE AND SYSTEMS ANALYSIS SCHOOL OF ENGINEERING & APPLIED SCIENCE O X F O R D O H I O MIAMI UNIVERSITY Challenges Three days to marketWaste Price Pressures

11. D E P A R T M E N T O F COMPUTER SCIENCE AND SYSTEMS ANALYSIS SCHOOL OF ENGINEERING & APPLIED SCIENCE O X F O R D O H I O MIAMI UNIVERSITY Success in the New Economy n Time to Market n Streamline Business Processes n Focus on Customer Relationships n Technology Key to Success

12. D E P A R T M E N T O F COMPUTER SCIENCE AND SYSTEMS ANALYSIS SCHOOL OF ENGINEERING & APPLIED SCIENCE O X F O R D O H I O MIAMI UNIVERSITY Strategy: Global Extension

13. D E P A R T M E N T O F COMPUTER SCIENCE AND SYSTEMS ANALYSIS SCHOOL OF ENGINEERING & APPLIED SCIENCE O X F O R D O H I O MIAMI UNIVERSITY Strategy: Time-To-Market 14 Hours from Vine to Market

14. D E P A R T M E N T O F COMPUTER SCIENCE AND SYSTEMS ANALYSIS SCHOOL OF ENGINEERING & APPLIED SCIENCE O X F O R D O H I O MIAMI UNIVERSITY Strategy: Collaboration IT Challenge –61 different systems –7,000 growers –10,000 transactions/day –Connecting trading groups

15. D E P A R T M E N T O F COMPUTER SCIENCE AND SYSTEMS ANALYSIS SCHOOL OF ENGINEERING & APPLIED SCIENCE O X F O R D O H I O MIAMI UNIVERSITY The New Greenery Growers Buyers Markets MRP ERP GL HR AP Payroll

16. D E P A R T M E N T O F COMPUTER SCIENCE AND SYSTEMS ANALYSIS SCHOOL OF ENGINEERING & APPLIED SCIENCE O X F O R D O H I O MIAMI UNIVERSITY Our Business Transformation Today’s business applications are designed for Operational Performance –Cost reduction and process improvement are the drivers The goal of IT is to become an External Service Provider –Revenue and value are the drivers Business systems must be aligned with the business’s strategic goals

17. D E P A R T M E N T O F COMPUTER SCIENCE AND SYSTEMS ANALYSIS SCHOOL OF ENGINEERING & APPLIED SCIENCE O X F O R D O H I O MIAMI UNIVERSITY Business Applications Operational Performance does not mean that existing applications are obsolete –Performance gains cannot be achieved on an unstable foundation Existing Applications Leverage existing applications through integration, enhancements or extensions IE 2

18. D E P A R T M E N T O F COMPUTER SCIENCE AND SYSTEMS ANALYSIS SCHOOL OF ENGINEERING & APPLIED SCIENCE O X F O R D O H I O MIAMI UNIVERSITY Our IT Transformation “As times get tougher, the IT industry will change. Enterprises will need to sharpen their focus on customers, business relationships and sources of revenue more than ever before.” Ken McGee Gartner Analyst

19. D E P A R T M E N T O F COMPUTER SCIENCE AND SYSTEMS ANALYSIS SCHOOL OF ENGINEERING & APPLIED SCIENCE O X F O R D O H I O MIAMI UNIVERSITY Application Transformation IE 2 HR GL MRP ERP AP Payroll Brokering Supply Chain Self-Service CRM Procurement Collaboration

20. D E P A R T M E N T O F COMPUTER SCIENCE AND SYSTEMS ANALYSIS SCHOOL OF ENGINEERING & APPLIED SCIENCE O X F O R D O H I O MIAMI UNIVERSITY Our Value Proposition Our value relies on the perception of our customers –Our impact on the process determines our perceived value –We gain value by applying technology to increase process flow Value Process Business Costs

21. D E P A R T M E N T O F COMPUTER SCIENCE AND SYSTEMS ANALYSIS SCHOOL OF ENGINEERING & APPLIED SCIENCE O X F O R D O H I O MIAMI UNIVERSITY Enhancing our Value Proposition Operational Performance focuses on reducing the restrictions and consolidating processes to improve capacity and flow – Through integration, extensions and enhancements Process, Process, Process

22. D E P A R T M E N T O F COMPUTER SCIENCE AND SYSTEMS ANALYSIS SCHOOL OF ENGINEERING & APPLIED SCIENCE O X F O R D O H I O MIAMI UNIVERSITY What’s Hot in ERP? IE 2 Integrate Enhance Extend

23. D E P A R T M E N T O F COMPUTER SCIENCE AND SYSTEMS ANALYSIS SCHOOL OF ENGINEERING & APPLIED SCIENCE O X F O R D O H I O MIAMI UNIVERSITY IE 2 in Theory The Next Big Thing is Operational Performance –Success will come by improving the value of our transactions by: Reducing costs Improving cycle times Connecting customers and partners –And by improving the exposure of our business principles and value

24. D E P A R T M E N T O F COMPUTER SCIENCE AND SYSTEMS ANALYSIS SCHOOL OF ENGINEERING & APPLIED SCIENCE O X F O R D O H I O MIAMI UNIVERSITY Integrate (IE 2 ) Integration is connecting disparate systems for transaction interchange ERP Application Other Application Point APoint B Database

25. D E P A R T M E N T O F COMPUTER SCIENCE AND SYSTEMS ANALYSIS SCHOOL OF ENGINEERING & APPLIED SCIENCE O X F O R D O H I O MIAMI UNIVERSITY AppServer V9.2AV9.10 Two-Tier Character GUI Browser n Enhancements are architectural changes to improve the existing applications. Enhance (IE 2 )

26. D E P A R T M E N T O F COMPUTER SCIENCE AND SYSTEMS ANALYSIS SCHOOL OF ENGINEERING & APPLIED SCIENCE O X F O R D O H I O MIAMI UNIVERSITY Extend (IE 2 ) Extend application reach using new technologies to new users Database ERP Application JAVA Data Warehouse Best of Breed Apps Business Intelligence Internet Web Browsers.NET XML Mobile Apps Portals & E-Markets

27. D E P A R T M E N T O F COMPUTER SCIENCE AND SYSTEMS ANALYSIS SCHOOL OF ENGINEERING & APPLIED SCIENCE O X F O R D O H I O MIAMI UNIVERSITY IE 2 In Practice (my challenges) Database ERP Application Business Logic Best of Breed Apps Business Intelligence Internet Independent User Interface Mobile Apps Portals & E-Markets Data Warehouse XML Integration

28. D E P A R T M E N T O F COMPUTER SCIENCE AND SYSTEMS ANALYSIS SCHOOL OF ENGINEERING & APPLIED SCIENCE O X F O R D O H I O MIAMI UNIVERSITY What does this mean to You? A chance to learn (a lot) about business You won’t get bored Always challenging Help solve business problems ERP offers a great combined technology and business career path

29. D E P A R T M E N T O F COMPUTER SCIENCE AND SYSTEMS ANALYSIS SCHOOL OF ENGINEERING & APPLIED SCIENCE O X F O R D O H I O MIAMI UNIVERSITY Questions?? Thank you for your time. Debra Reyland Encompix, Inc. (513) 733-0066 ext. 24 dreyland@encompix.com