1. Principles of Information Systems, Sixth Edition Transaction Processing & Enterprise Resource Planning Systems Chapter 9

2. Principles of Information Systems, Sixth Edition An Overview of Transaction Processing Systems

3. Principles of Information Systems, Sixth Edition TPS, MIS/DSS, and Special Information Systems

4. Principles of Information Systems, Sixth Edition Traditional Transaction Processing Methods & Objectives Batch processing systems On-line transaction processing (OLTP) On-line entry with delayed processing Process data generated by and about transactions Process data generated for and about transactions Maintain a high degree of accuracy and integrity Produce timely documents & reports

5. Principles of Information Systems, Sixth Edition Traditional Transaction Processing Methods & Objectives Increase labor efficiency Help provide improved service Help build and maintain customer loyalty Achieve competitive advantage

6. Principles of Information Systems, Sixth Edition Batch versus On-Line Transaction Processing

7. Principles of Information Systems, Sixth Edition Integration of a Firm’s TPSs

8. Principles of Information Systems, Sixth Edition Examples of Transaction Processing

9. Principles of Information Systems, Sixth Edition Transaction Processing Systems

10. Principles of Information Systems, Sixth Edition Transaction Processing Activities Data collection –Should be collected at source –Should be recorded accurately, in a timely fashion Data editing Data correction

11. Principles of Information Systems, Sixth Edition Document Production and Reports

12. Principles of Information Systems, Sixth Edition Control & Management Issues Business resumption planning Disaster recovery –Backups

13. Principles of Information Systems, Sixth Edition Transaction Processing Audit Does the system meet its business requirements? Are there procedures and controls? Are the procedures & controls properly used?

14. Principles of Information Systems, Sixth Edition Order Processing Systems Order entry Sales configuration Shipment planning Shipment execution Invoicing Customer relationship management (CRM) Routing and scheduling Scheduling systems

15. Principles of Information Systems, Sixth Edition Document Production Reports

16. Principles of Information Systems, Sixth Edition Traditional Transaction Processing Applications

17. Principles of Information Systems, Sixth Edition Order Processing Systems

18. Principles of Information Systems, Sixth Edition Order Processing Systems

19. Principles of Information Systems, Sixth Edition Order Entry System

20. Principles of Information Systems, Sixth Edition Shipment Planning

21. Principles of Information Systems, Sixth Edition Inventory Status Report

22. Principles of Information Systems, Sixth Edition Invoicing

23. Principles of Information Systems, Sixth Edition Customer Relationship Management

24. Principles of Information Systems, Sixth Edition The 15 Top-Rated CRM Software Packages

25. Principles of Information Systems, Sixth Edition Purchasing Systems Inventory control Purchase order processing Receiving Accounts payable

26. Principles of Information Systems, Sixth Edition Purchasing Systems

27. Principles of Information Systems, Sixth Edition Accounts Payable

28. Principles of Information Systems, Sixth Edition Accounts Payable

29. Principles of Information Systems, Sixth Edition Accounting Systems

30. Principles of Information Systems, Sixth Edition Accounts Receivable

31. Principles of Information Systems, Sixth Edition Accounts Receivable Aging Report

32. Principles of Information Systems, Sixth Edition Typical Paycheck Stub

33. Principles of Information Systems, Sixth Edition Payroll Journal

34. Principles of Information Systems, Sixth Edition General Ledger

35. Principles of Information Systems, Sixth Edition General Ledger

36. Principles of Information Systems, Sixth Edition ERP Software Vendors

37. Principles of Information Systems, Sixth Edition International Issues Different languages and cultures Disparities in information systems infrastructure Varying laws and custom rules Multiple currencies

38. Principles of Information Systems, Sixth Edition Enterprise Resource Planning

39. Principles of Information Systems, Sixth Edition Enterprise Resource Planning Real-time monitoring of business functions Supports human resources, sales, and distribution Accommodates the different ways each company runs business

40. Principles of Information Systems, Sixth Edition Advantages of ERP Eliminates costly, inflexible legacy systems Improved technology infrastructure Improved work processes Increased data access for decision making

41. Principles of Information Systems, Sixth Edition Disadvantages of ERP Expense & time Radical change Integrating with other systems One vendor risks

42. Principles of Information Systems, Sixth Edition ERP System

43. Principles of Information Systems, Sixth Edition Business Application Programming Interface (BAPI)

44. Principles of Information Systems, Sixth Edition Summary Transaction Processing Systems - consist of all components of a CBIS, including databases, telecommunications, and people Transaction Processing Systems Methods - batch, on-line, and on-line with delayed processing Enterprise resource planning (ERP) software - a set of integrated programs that manage a company’s vital business operations for an entire multisite, global organization