1. SPEECH COMMUNICATION
Angela Ivey
St. Pauls High School

2. THE COMMUNICATION PROCESS
UNIT 1

3. Understanding Communication
Unit Section 1

4. COMMUNICATION PROCESS
VOCABULARY
Audience
Channels
Decoding
Electronic communication
Encoding
Feedback
Formal settings

5. COMMUNICATION
The process of sharing information by using symbols to send and receive messages

6. The Communication Process
Message
ideas and feelings that make up the content
Sender
Person who sends the message
Receiver
Person who recieves the message
Feedback
A return message

7. The Communication Process MODEL
MESSAGE
Verbal, nonverbal
The Communication Process MODEL
RECEIVER
SENDER
SENDER
RECEIVER
FEEDBACK
Verbal, nonverbal

8. ELEMENTS OF COMMUNICATION
Senders and Receiver
Message
Verbal and nonverbal symbols
Verbal: words
Nonverbal: gestures, tone of voice, facial expressions

9. ELEMENTS OF COMMUNICATION
Channels
Sound waves, light waves, and sense of touch by which messages are sent
Feedback
Verbal and nonverbal responses to messages

10. Activity 1: Sending Nonverbal Messages
Work with a partner to determine a situation in which you must communicate nonverbally.
Ex. Imagine that you and your partner work part-time in a store. Unknown to your co-worker, your boss has told you that she is tired of granting favors to her employees. Just as your boss joins you and your co-worker behind the counter, your co-worker whispers to you that he plans to ask for the afternoon off. How would you communicate to him nonverbally that his request is not a good idea?
Create a similar scene with a partner. Practice and present it to the class.

11. USING COMMUNICATION
Social Needs
Making Decisions

12. DIFFERENT SETTINGS Informal settings Talking with family/ friends
Introducing people
Giving instructions
Talking on the telephone
Giving and receiving information in class
Asking for directions

13. DIFFERENT SETTINGS Formal settings job and college interviews
Group discussions
Public speaking
Debate and Parliamentary Procedure
Intepretive situations
Electronic communications

14. Activity 2: Analyzing Formal Communication Situations
Identify two formal communication situations that you take part in during an average week, either as a speaker or listener.
For each situation, identify the elements of communication that seem most important when sending and receiving messages.
Share your findings.

15. Developing the Communication Process
Finding ideas
Look at your own experience
Look at the lives of those around you
Watch television shows/ movies
Read newspapers/ magazine articles

16. Developing the Communication Process
Adapting to your audience
Individual characteristics
Culture characteristics
Sociological characteristic
Encoding and decoding information
Encoding: turning ideas and feelings into verbal or nonverbal symbols
Decoding: finding the meaning of verbal and nonverbal symbols

17. Developing the Communication Process
Interpreting feedback
Varies depending upon public or private

18. Activity 3: Analyzing Nonverbal Feedback
Think of three nonverbal messages that you received today. Then draw cartoons that illustrate one.
Beneath each cartoon, write a caption that explains the nonverbal message.
Share with the class.

19. Developing the Communication Process
Dealing with interference
Physical noise
Psychological noise
Semantic noise

20. Activity 4: Dealing with Interference
With your team, read the following situations and identify the type of interference represented. Decide how you would deal with the interference if you were the speaker.
Take turns being the speaker and act out each situation.
Afterwards, discuss whether you were successful at dealing with the interference.

21. Situations
You and a friend are discussing a problem. A few people at the other side of the room begin talking so loudly that you cannot concentrate on what your friend is saying.
You are leading a group discussion. One of your group members is staring out the window and another is doodling.
You are giving a report to your history class. The lights are making a very loud buzzing noise.
You are acting in a play. Suddenly a storm strikes and thunder drowns out your words.
You are giving a speech to an audience of city council members. You mention the recreation center’s “stupid, boring weekend dances,” and a buzz goes up from the audience.

22. Be an effective communicator
HOW TO
Care about your communication success
Know what you are talking about
Be organized
Use language well
Use effective nonverbal skills
Listen carefully

23. REVIEW QUESTIONS Unit 1 Section 1
What does communication mean?
List and explain the 6 key elements of communication.
Explain the difference between verbal and nonverbal communication.
What channels are used to send nonverbal messages? Verbal messages?
What roles does feedback play in effective communication?
In what settings does formal communication occur?
List the steps of the communication process.
What information about an audience should a speaker have?
What is interference? List the types of interference.
What are the 6 characteristics of an effective communicator?