1. Never get a second chance for a first impression Tell other people who you are “Manners are kindness. And people respond to kindness.” Audrey Hepburn Why Manners Matter 1

2. “Don’t tell your friends about your indigestion. ‘How are you?’ is a greeting, not a question.” Arthur Guiterman General Etiquette Rules 2

3. 3

4. 4 General Etiquette Rules: Using Utensils

5. 5 General Etiquette Rules Hospitality is making your guests feel at home, even if you wish they were. ~Author Unknown

6. Be discrete if you have problem with the food. Remove food the same way it went in-on silverware. Excuse yourself, if you have to leave the table. Turn your head from the table when you cough or sneeze. If someone uses your bread plate; Do not use the bread plate on your right as a replacement. 6 General Etiquette Rules: Common Problems

7. At a restaurant, always leave a tip. Tips can vary from 15% to 25%. – Waiter: 15% to 20% of the bill; 25% for extraordinary service – Wine steward: 15% of wine bill – Bartender: 10% to 15% of bar bill – Coat check: $1.00 per coat – Car attendant: $2.00 to $5.00 Buffets - Remember that someone has to clear your table, refill your drink and bring you more plates. Ten percent is the usual amount to tip in these restaurants. Cafes and coffeehouses -Typically, it's appropriate at cafés and coffeehouses to contribute 10 to 15 percent to the countertop tip jar. 7 Tipping Rudeness is the weak man's imitation of strength. ~Eric Hoffer

8. Berries: Generally, eat berries with a spoon, whether they have cream on them or not. Bread: Break slices of bread, rolls and muffins in half or in small pieces never larger than one bite. Butter each bite at a time. Small biscuits do not have to be broken. Never cut a roll with a knife. – When the rolls are served in a basket, take one, and always pass the basket to your right. Never tear your roll in half or into many pieces. – Use your own butter knife and the butter on your plate; buttering should be done on the plate or just above it. Clams and oysters in the half shell: Hold the shell with the left hand and lift the clam out using your oyster fork. Crab, shrimp and lobster cocktails: These are eaten with a cocktail fork. Fried Fantail Shrimp: Picked up by the tail and eaten with the fingers. Pasta or Spaghetti: The perfect method for eating spaghetti or other long stringy pasta is to twirl it around your fork. Use a spoon to help if needed. It is also acceptable to cut pasta with a knife and fork. Potatoes: If not already slit, cut across the top with a knife, open the potato wider with your fork, and add butter or sour cream and chives, salt, and pepper. You may eat the skin as you go along. Don't take the insides out and put the skin aside (or take the foil off). 8 General Etiquette Rules: Specific Food Treat everyone with politeness, even those who are rude to you - not because they are nice, but because you are. ~Author Unknown