1. Collaboration Axiom The Nature of The Lawyer Client Relationship is Naturally & Fundamentally Collaborative. However, the Development and Production of Legal Services Today is Not

2. Collaboration Strategic Value Collaboration Knowledge Sharing Innovation Advantage

3. Collaboration Categories Audio Conferencing Video Conferencing Intranets / Portals Extranets Data Conferencing Supply Chain Systems Information & Knowledge Supply Chains

4. Collaboration Corporate America 85%

5. Collaboration * 'Survey on Firms' Tech Spending Reveals Progress Without Planning", Canfield. Legal Tech Newsletter, July 2002. Law Firm & Collaborative Tools * 200020012002 Intranet50%75%81% Extranet30%54% Client Alerts 26%40%86%

6. Collaboration "7 Immutable Laws of Collaborative Logistics", Langley; Nistevo.com Collaboration Will Occur Only … … When Companies (or individuals or teams ) Work Together For Mutual Benefit … …If members of a specific collaboration can quantify the benefit …If individuals feel they are not absorbing all the associated costs.

7. Collaboration Barriers * Courtesy of Larry Chait & Associates, Collaborate East, June 2002

8. Collaboration Technology Factors Its A Good Thing… Products Maturing Into Solutions Technology Costs Dropping Price/Performance Much Better At The Same Time… Vendor / Product Uncertainty Technology Solutions & Expectations Existing Firm Technology

9. Collaboration Courtesy of David Erikson, Face to Face Communications Technical Challenges Connection Variables Firewalls Routers Proxy servers Dynamic IP addressing Network Address Translation Network Restrictions (streaming media / executable downloads) Desktop Browser Settings

10. Trust Levels* High Fully interactive application sharing Medium Low Application sharing Application showing Bilateral Application Sharing (Host & Client) Peer to Peer Uni-lateral Application Sharing (Client Sees Host) Typically Java download Web Browser Only – Limited Function www.facetoface.net Application Trust Levels Courtesy of David Erikson, Face to Face Communications

11. Collaboration * Courtesy of David Erikson, Face to Face Communications High Medium Low Percentage of attendees lost

12. Collaboration * Courtesy of David Erikson, Face to Face Communications Vendors & Trust LowMediumHigh ClaripointRaindanceNetMeeting PlacewareThePacketCenter Pixion (Java client) WebEx I-MeetLotus Sametime Web DialogsPixion Groove Go to My PC

13. Collaboration "Highlights From The Real Time Communications & Collaboration Industry Report 2002", Ward - Collaborative Strategies Market Leaders (RTDC) VendorUser Seats Corporate Customers IBM / Lotus:12 PlaceWare2 Centra Software25 Lattitude2 One Touch Knowledge Systems: 3 Raindance43 WebEx51 Genesys4

14. Collaboration Collaboration @Hunton Video Conferencing – internal bridge Audio Conferencing – internal bridge Extranet – Client Work Room –Integrated with Citrix Metaframe Data Conferencing –Packet Center & Netmeeting –WebEx/PlaceWare Subject Matter Sites – NPDESTMDL Exchange Public Folders

15. Collaboration Radar Scope Audio / Video Conferencing Microsoft Conferencing Server Netmeeting & Instant Messaging Pixion & Claripoint Lawyer to Client Collaboration Blogging aka Web Logs Thinking Hard About Organization to Organization

16. Collaboration I.T. Challenge: Over Come Barriers * Courtesy of Larry Chait & Associates, Collaborate East, June 2002