1. The Microsoft Office 2007 Legal Training Experts

2. Project-Based Services Project- Based Services Software Selection & Purchasing Consulting Application Integration IT Support Staff Training Technology Marketing Curriculum Development Classroom Training Floor Support

3. The Microsoft Office 2007 Legal Training Experts Rollout Road Map for Office 2007

4. The Microsoft Office 2007 Legal Training Experts Firm-wide Communication plan Various communication vehicles from management stating business reasons behind the new technology Announce the change early and often Communicate the Firms vision for this change Focus on the future

5. The Microsoft Office 2007 Legal Training Experts Technology commercials Attention grabbing technology commercials designed to get the interest of the user community Theme for 2007 is Are you ready? Two versions of commercials (one targets attorneys the other for staff)

6. The Microsoft Office 2007 Legal Training Experts WOW Sessions WOW sessions are designed to sell the technology to the user community Demo style sessions conducted for staff Executive briefings are conducted for attorneys Prepare users for what is to come and announce pre- learning plans

7. The Microsoft Office 2007 Legal Training Experts Pre-Learning Required e-Learning to introduce new concepts to firms users Audience specific learning plans so that each user has just what they need Managed in the firms LMS to track participation

8. The Microsoft Office 2007 Legal Training Experts Classroom training Users are grouped as follows: Attorneys Document producing Attorneys Secretaries and Paralegals Administrative staff Learning Plan Worksheet Training Guides (tracks for each group) Distribute Quick Reference materials

9. The Microsoft Office 2007 Legal Training Experts Floor Support Subject Matter Experts and Trainers are dispatched to provide desk-side assistance with new technology Track all visits to document any issues that may be training related Use checklist to reinforce specific learning objectives Start one-on-one coaching

10. The Microsoft Office 2007 Legal Training Experts Coaching for Attorneys Set specific date and time for one-on-one coaching Create learning plans in firms Learning Management System (LMS) Track learning in LMS

11. The Microsoft Office 2007 Legal Training Experts On-going Training Classes Provide additional training classes (classroom style) to the firms users that need to learn the new features and functionality beyond the rollout goal Use CLASS for 2007

12. The Microsoft Office 2007 Legal Training Experts 139 legal-specific classroom training modules Used by 115 firms and over 50,000 attorneys and staff Ensures consistency and quality across trainers/classes The industry standard in software training materials Over 300 eLearning lessons and more coming all the time Each interactive lesson is only 2 to 5 minutes long Used by firms for pre-learning and post-rollout support CLASS eLearning for immediate & targeted answers Web-based learning management system Designed specifically for law firm training programs Schedule, track, prescribe, target and report all learning Skills assessment for staff document production skills Jump start assessment using your Microsystems software Assessment package to target the staff learning needs On-Going Education Tools CLASS CLASSe UniversitySite LEAP Xpress

13. The Microsoft Office 2007 Legal Training Experts Want more info? We can help. Joe Buser 800.493.4083 jbuser@travelingcoaches.com www.travelingcoaches.com