1. Online insurance. Today and tomorrow Rafael Azizov, Buta Insurance Azerbaijan International Insurance Forum June 20th-21st, 2013

2. What pushed rising trend of online sales 1.Increasing of internet penetration UK – 82% US – 78% Azerbaijan – 50% Russia – 49% Kazakhstan – 45% Turkiye – 42% Georgia – 37% Ukraine – 31% Source: International Telecommunications Union for 2011International Telecommunications Union 2. Simple, Fast, Inexpensive & Comfortable Service 3.Progress in online payment systems 4.New Smartphone trend as a driver for mobile sales

3. Online insurance in the World

4. Online insurance in the Region Russia Turkiye

5. Online insurance in Azerbaijan. Where we stand Azerbaijani insurers use the following online sub-channels: 1.Selling corporate website 2.Social Media - Facebook - LinkedIn 3.Partner internet resources

6. Selling website

7. Social Media as an online sales channel Social Media is a great instrument for online insurance, even if the insurer does not have the selling website. Social Media – the best place to start! To start the online selling on Facebook, the insurer need to increase: - Target audience -Interesting content -Developing Facebook application integrated to the corporate website or to partner platform

8. Facebook as an online sales channel

9. Partner internet resources. Avtosigorta.az

10. Avtosigorta.az – online motor insurance

11. Hesab.az simplifies the bill payment process

12. Auto.az – online car selling | Motor insurance

13. Amigo.az – online travel insurance

14. Future of online insurance. Mobile

15. Mobile-cellular penetration, 2013

16. Rafael Azizov Deputy CEO Buta Insurance rafael.azizov@butasigorta.az Thank you for your attending! Feel free to ask any questions.