1. Credo Reference: The Online Reference Service for Learners and Librarians ABE, February 2011

2. Who is Credo? Company of librarians, educators and technology experts Two offices: Boston and Oxford One out of three English-speaking colleges and universities have Credo Reference

3. What is Credo? BOTH content and service E-reference books from the world’s leading publishers covering every major academic subject area Starting point for learning and research Connection (linking to all library resources) and discovery (findable in search engines like Google) Solution for all libraries with e-resources needs— academic and public

4. A few of our 70+ publisher partners

5. 25 Years Ago: The Information Landscape for Students and Average Users Other Library Resources

6. Today’s Information Landscape Google, Yahoo, Wikipedia, other Online Web Resources Library

7. Wikipedia and GoogleLibrary Resources Why Resource Usage is Unacceptably Low Familiar Easily Accessible Seamlessly Interconnected Good enough Easy-to-use Part of natural workflow Simple Unknown Requires access instructions Information “silos” Benefits unclear Learning curve Requires change in behavior Intimidating

8. 2015 Information Landscape Online Reference Services Library Sponsored Resources and Tools Google, Yahoo, Wikipedia, other Online Web Resources

9. “[Credo forces] us to ask at least whether we should begin to expect more from a reference ebook collection than a faithful reproduction of a printed text” -Library Journal, 15 October 2010

10. “Credo Reference inspires the task of searching... it's almost as if it wants you to discover more.” - Information World Review, October 2008 Related Entries: Connections within the Credo platform – titles from 70+ publisher partners Related Resources: Connections external to the Credo platform

11. The Credo Platform

13. Journals and other library databases OPAC and eBook collections

14. Credo General Reference Credo Publisher and Subject Collections Credo Reference Offerings

15. Subscription research service Wikipedia but with authoritative content 70+ premier publishers, 531+ titles with 50+ new titles this year Nearly 2000 customers worldwide Related resources customized to promote discovery and usage of the library’s resources Credo General Reference

16. 28 collections from 11 publishers including ABC-CLIO, CABI, SAGE Reference, Wiley-Blackwell, Ashgate and others… Reduce multiple platforms Seamless integration with Credo General Reference Subscription or perpetual purchase options No content overlap with Credo General Reference Credo Publisher and Subject Collections

17. 1500+ e-reference books from 70+ publishers Subject coverage: Biology, Business, Economics, Education, Engineering, English, Environmental Studies, History, Political Science, Literature, Philosophy, Psychology, Sociology, Media Arts, Gender Studies and more Type of content: Subject encyclopedias, Handbooks Research guides, Dictionaries, Atlases, Dynamic tables, Videos, Art, Music, Pronunciation guides Subscription and purchase options The content…

18. Free MARC records No DRM Citation Promote greater usage of library resources Title updates and new titles added at no cost for subscription option Credo offers unlimited access to all users Discoverability and connectivity The features… everything a library needs

19. Questions