1. 0 Prepared by : Internet Services - Consumer TM Retail 17 th September 2009 PRACTICE & PROCEDURE OF STREAMYX STUDENT PACKAGE

2. Package effective date 29 September 2009 ApproachSpecial Streamyx package for Students Promotion Objectives  To offer special package for Students  To introduce an attractive entry level of broadband package for Students Target Customer Students (Colleges & Universities) OVERVIEW

3. Streamyx package Price Other offering Streamyx 384kRM50Free modem Free Streamyx Zone ID Streamyx 1MbpsRM100Free modem Free Streamyx Zone ID Free Hypptunes (100 songs) for 3 months* Free HyppTV for 3 months* Free Gamezone (Roseonline) for 3 months* Free gift - MU T-shirt STUDENT PACKAGE Note: 1.Only applicable to DEL Prepaid Access Line (ITKS) or Home Prepaid 2.Free content will be available starting 5 th October 2009 for 1Mbps * 3.Free MU T-shirt applicable to 1Mbps only Waive Activation RM75& Installation fee RM88

4. Package is offered from 29 th September - 31 December 2009. This package valid for STUDENTS and applicable for NEW application only. Applicable for Prepaid Access Line – ITKS & Home Prepaid only (Existing line for Silver Partner & New & Existing line for TM Point). Speed of service is on ‘best effort’ basis. Service is subject to availability and technical testing. Students must present the Student ID and submit the copy of Student ID to sales person. The minimum subscription period is 12 MONTHS. If customers terminate within the minimum subscription period, the remaining balance will be charged and customer is required to return the modem. Modem warranty is 12 MONTHS. 7 days auto account activation is applicable to Streamyx In-a-box package. Free Streamyx Zone ID as long as they subscribed to Student package. Free content will be available starting 5 th October 2009 and applicable for 1Mbps package only. Free MU T-shirt only for 1Mbps package. The T-shirt will be courier to customer. The 1st bill received will include one-month subscription fee (from date of service activation), an advance charge of the 2nd month subscription fee. Streamyx & ITKS/Home Prepaid terms & conditions apply. TERMS & CONDITIONS

5. PRICING PLAN DESCRIPTION

6. MULTIMEDIA CONFIRMATION SLIP

7. Customers can apply for the promotion via the following channels:  TM point  TM Silver partners  Clickers Authorized Outlet (CASO)  Consumer Sales WHERE TO APPLY

8. BILL PRESENTMENT

9. The information on the packages can be obtained from the following:- TM point TM Silver partners CASO Consumer Sales CSM 100 (press 2 :Internet Services) - Customer Interaction Center for product query, check streamyx availability etc. PACKAGE INFO CENTRE

10. FREE CONTENT FOR 1Mbps PACKAGE

11. . URL : roseonline.bluehyppo.com. ROSE Online Evolution is an MMORPG that relates a story about a world of seven planets.. The Player, as an interplanetary explorer, will enjoy the many different adventure scenarios in Junon, Eldeon, Luna, Oro, Ska, Hebarn and Kakia, where each planet has its own set of particular characteristics and environments, legends and fantasies. RoSE ONLINE MMO Game

12. URL: www.hypptunes.com.my An online music portal, which offers legal full-track music downloading facilities More than 100,000 songs for download in MP3 and WMA format from artists around the world Music file can be burnt up to 5 times for personal use Features a dedicated ‘Indie section’, where it highlights happenings, updates and other exciting info on the local and regional independent music scene HyppTunes

13. URL : www.hypp.tvwww.hypp.tv First broadband TV service exclusively for Streamyx 1mbps and above users Total of more than 30 video channels, including Live Channel, Playout Channel and Video on Demand All channels group by genre: i. News & Current Affairs - Channel NewsAsia, Russia Today, Earth TV, CCTV 4, DW TV etc. ii. Entertainment - Fashion TV, Trace TV, Wedding TV, Channel 99 Debar etc. iii. Sports - BPL, 2010 FIFA World Cup South Africa, Fight Club etc. HyppTV

14. Student Package Subscribers entitled for: - RoseOnline MMO Game -> Enjoy 5000 game points for 3 months, total 15,000 game points. - HyppTunes -> Enjoy Free 100 songs download for 3 months, total 300 songs. - Hypp.TV -> Enjoy to watch more than 30 channels for 3 months Detail of Content Offerings

15. Student Package Process Flow MCMB TM Net HyppTV Hypptunes RoseOnline MCMB will send contains subscribers information to TM Net via http POST 1 1 TM Net will send email to user with registered username & activation key (PIN Number). 2 2 Each subsystem will create a user account for each subscriber using streamyx email as username and an agreed default password. 4 4 RoseOnline will need extra steps as they’re not using email address format as account username. TM Net will send streamyx email and secret key to verify user 5 5 User needs to login at student package page using the registered username & activation key (PIN Number). User will be prompt to create password for hypptv & hypptunes. While for roseonline, user need to fill up a registration form to create an account. TM Net will provision the data to various subsystems. 3 3

16. 15 THANK YOU