1. FAMU Enterprise Information Technology E-Commerce Division By: Kenya Farmer

2. Presentation Overview  Program History  What is FAMU Enterprise Information Technology?  Web Applications and Development  Learning to overcome  Experience Rating

3. Program History  Inaugural year  Conceived by former EIT Chief Information Officer Larry Henderson  Eight Interns;13 weeks

4. What is FAMU EIT? The Florida A & M University Office of Enterprise Information Technology (EIT) is located in Tallahassee, Florida. EIT can be divided into these units: Infrastructure support (campus networks, wireless technologies, email) Technical help desk/services (password resolutions, iRattler, configuring personal PCs for wireless access) Web applications and development (FAMU.edu, University web content, tools used to disseminate information via the web)

5. Web Applications and Development 1. Technical Support (daily)  Task Management System (TMS) Respond to user requests (creating web forms and databases, training, troubleshooting, uploading files, password resetting, statistical reports)  Other Coordinate event Web casts (BOT meetings, President’s Convocation) Responsibilities split between daily task an projects:

6. Web Applications and Development (cont’d)  Client interviews  Web Application Database Design  Recreating FamCast Streaming Media Application Implementation using Abode Flex  Faculty Credentialing Tool Analysis and design of application by client (SACs members) specifications  Web Development Design dynamic web page content for University using CMS Design, test, troubleshoot, and implement web applications for University sites  Development (Project)

7. Learning to overcome  Challenges Faced Turnover in EIT management (management is a revolving door) Utilizing new systems Network server crash (inaccessible web sites) State of Florida ADA compliance issues (persons with disabilities) 8 am morning arrival (Who enjoys waking up early?)

8. Enjoyable Experience? Client interview skills Application building & testing ColdFusion Troubleshooting foreign systems Database design strategies Web Services Why, Yes! My experience overall was excellent. I overcame challenges by simply utilizing skills learned in the CIS Department and other classes. My Internship also facilitated professional growth by equipping me with new skills: