1. ELECTRONIC SINGLE WINDOW WHAT IS THE NEXT CHALLENGE (Senegal’s experience) Presented by Ibrahima Nour Eddine DIAGNE – General Manager GAINDE 2000 Raporteur for Africa of UNCEFACT – Chairman of the African Alliance for Ecommerce Abuja– SW national stakeholder Conference, April 23 rd

2. CUSTOMS MODERNIZATION AND SINGLE WINDOW IN SENEGAL

3. MILESTONES 1986 Senegal government takes the decision to develop it own CMS 1990 The telecom infrastructure allows GAINDE to be online in 1990 1995 Senegal government starts consultation to develop a national SW 2004 The NSW ORBUS is operational 2006 GAINDE starts international cooperation 2011 ORBUS moved from an automated system to a paperless system

4. FOCUS ON ORBUS NSW SYSTEM

5. VISION 1996 @ @ @

6. BUSINESS TRANSACTIONS LOGISTIC FORMALITIES Carrier system Port System Customs system OGAs Systems Trader system Banks systems AUTOMATIONPAPERLESS P.P.P.

7. PORTAL OF SERVICES PAPERLESS PLATEFORM STAKEHOLDERS DIGITAL SIGNATURE E ARCHIVING CONNECTED WITH INTERNATIONAL TRADE GLOBAL PICTURE INTERFACED WITH NATIONAL SYSTEMS ELECTRONIC PAYMENT EXCHANGE PLATEFORM douane. Gouv.. Priv.. CUSTOMS GAINDE SYSTEM ORBUS SINGLE WINDOW. ORBUS LOGISTIC.

8. THE NEW PAPERLESS TRADE ENVIRONMENT BEFORE CUSTOMSCUSTOMSAFTER CUSTOMS CUSTOMS GAINDE TRANSP.PORTMANUTCONSIGN

9. CHANGE MANAGEMENT CHALLENGES

10. TRADITIONCHANGEOWNERSHIP COMMUNICATE ON CHANGES HELP POEPLE TO ADOPT CHANGES SUPPORT CHANGES COMFORTDISTURBANCEBENEFITS INOTHING WILL HAPPENScepticalOPPOSITION SUPORTERS No choice SHARE BENEFITS OF CHANGES SEA OF DEATH

11. OUTCOMES

12. Evolution of preclearance duration Brut timenet time Duration (in days) Years

13. GOVERNMENT AGENCIES: 1.Change Control Authority (DMC) 2.Department of Agriculture (DPV) 3.Department of Livestock (DIREL) 4.Foreign Trade Department (DCE ) 5.Department of Fishing (DOPM) 6.Quality Control Division (DCQ) 7.Metrology Division 8.Plant Protection Department 8.Plant Protection Department 9.Pharmacy Department GOVERNMENT AGENCIES: 1.Change 1.Change Control Authority (DMC) 2.Department 2.Department of Agriculture (DPV) 3.Department 3.Department of Livestock (DIREL) 4.Foreign 4.Foreign Trade Department (DCE ) 5.Department 5.Department of Fishing (DOPM) 6.Quality 6.Quality Control Division (DCQ) 7.Metrology 7.Metrology Division 8.Plant 8.Plant Protection Department 9.Pharmacy 9.Pharmacy Department PARTICIPANTS

14. PRIVATE STAKEHOLDERS: 1.Banks 2.Insurance companies 3.Inspection : COTECNA PRIVATE STAKEHOLDERS: 1.Banks 2.Insurance companies 3.Inspection : COTECNA CLIENTS: 1.Traders 2.Custom brokers CLIENTS: 1.Traders 2.Custom brokers

15. TT THANK YOU idiagne@gainde2000.sn