1. Managing Human Resources, 12e, by Bohlander/Snell/Sherman © 2001 South-Western/Thomson Learning 12-1 Managing Human Resources Managing Human Resources Bohlander  Snell  Sherman Chapter 12 Safety and Health Chapter 12 Safety and Health

2. Managing Human Resources, 12e, by Bohlander/Snell/Sherman © 2001 South-Western/Thomson Learning 12-2 Learning Objectives  Summarize the general provisions of the Occupational Safety and Health Act (OSHA).  Describe what management can do to create a safe work environment.  Cite the measures that should be taken to control and eliminate health hazards.  Describe the organizational services and programs for building better health.

3. Managing Human Resources, 12e, by Bohlander/Snell/Sherman © 2001 South-Western/Thomson Learning 12-3 Learning Objectives, cont.  Explain the role of employee assistance programs in HRM.  Describe methods for coping with stress.

4. Managing Human Resources, 12e, by Bohlander/Snell/Sherman © 2001 South-Western/Thomson Learning 12-4 Presentation Slide 12-1 Functions of OSHA Voluntary Protection Programs Citations and Penalties On-Site Consultation Workplace Inspections Training and Education

5. Managing Human Resources, 12e, by Bohlander/Snell/Sherman © 2001 South-Western/Thomson Learning 12-5 Presentation Slide 12-1A Functions of OSHA u Encourage employers and employees to reduce workplace hazards and implement new or improve existing safety and health programs. u Provide for research in occupational safety and health and develop innovative ways of dealing with problems. u Establish responsibilities and rights for employers and employees for achievement of better safety and health. u Maintain a reporting and recordkeeping system to monitor job-related injuries and illnesses.

6. Managing Human Resources, 12e, by Bohlander/Snell/Sherman © 2001 South-Western/Thomson Learning 12-6 Presentation Slide 12-1B Functions of OSHA, cont. u Establish training programs. u Develop mandatory job safety and health standards and enforce them effectively. u Provide for the development, analysis, evaluation, and the approval of state occupational safety and health programs.

7. Managing Human Resources, 12e, by Bohlander/Snell/Sherman © 2001 South-Western/Thomson Learning 12-7 Voluntary Protection Programs (VPPs) Programs that encourage employers to go beyond the minimum requirements of OSHA

8. Managing Human Resources, 12e, by Bohlander/Snell/Sherman © 2001 South-Western/Thomson Learning 12-8 Presentation Slide 12-2 Employer Responsibilities under OSHA #1 l Provide hazard-free workplace. l Be familiar with mandatory OSHA standards. l Inform all employees about OSHA. l Examine workplace conditions for conformity to applicable standards. l Minimize or reduce hazards. l Provide safe tools & equipment. l Warn employees of potential hazards. l Establish operating procedures to protect employee safety & health, and communicate them. l Provide medical examinations where required by OSHA standards. l Provide training required by OSHA standards.

9. Managing Human Resources, 12e, by Bohlander/Snell/Sherman © 2001 South-Western/Thomson Learning 12-9 Presentation Slide 12-3 Employer Responsibilities under OSHA #2 l Report major accidents & all job-caused deaths to nearest OSHA office. l Keep OSHA-required records of work-related injuries & illnesses. l Post OSHA poster. l Provide employee access to Log (OSHA Form 200) l Provide employee access to employee medical/exposure records. l Cooperate with OSHA compliance officer for inspections. l Do not discriminate against employees who properly exercise their rights under the Act. l Post OSHA citations at or near the worksite involved. l Abate cited violations within the prescribed period.

10. Managing Human Resources, 12e, by Bohlander/Snell/Sherman © 2001 South-Western/Thomson Learning 12-10 Presentation Slide 12-4 Employee Responsibilities under OSHA u Read the OSHA poster at the jobsite. u Comply with all applicable OSHA standards. u Follow all employer safety & health rules & regulations. u Wear or use prescribed protective equipment at work. u Report hazardous conditions to the supervisor. u Report any job-related injury or illness to the employer, & seek treatment promptly. u Cooperate with OSHA compliance officer on inspections. u Exercise employee rights under the Act in a responsible manner.

11. Managing Human Resources, 12e, by Bohlander/Snell/Sherman © 2001 South-Western/Thomson Learning 12-11 Right-to-know laws Laws that require employers to advise employees about the hazardous chemicals they handle

12. Managing Human Resources, 12e, by Bohlander/Snell/Sherman © 2001 South-Western/Thomson Learning 12-12 Material Safety Data Sheets (MSDSs) Documents that contain vital information about hazardous substances

13. Managing Human Resources, 12e, by Bohlander/Snell/Sherman © 2001 South-Western/Thomson Learning 12-13 Creating a Safe Work Environment Safety Motivation and Knowledge Enforcement of Safety Rules Safety Awareness Programs Accidents Investigations and Records Elements in Creating a Safe Work Environment

14. Managing Human Resources, 12e, by Bohlander/Snell/Sherman © 2001 South-Western/Thomson Learning 12-14 Recordable Case Any occupational death, illness, or injury to be recorded in the log (OSHA Form 200)

15. Managing Human Resources, 12e, by Bohlander/Snell/Sherman © 2001 South-Western/Thomson Learning 12-15 Repetitive Motion Injuries Injuries involving tendons of the fingers, hands, and arms that become inflamed from repeated stresses and strains

16. Managing Human Resources, 12e, by Bohlander/Snell/Sherman © 2001 South-Western/Thomson Learning 12-16 Presentation Slide 12-5 Ways to Help Employees Protect Their Health, #1 Recognizing and Controlling Health Hazards Use substitutes for hazardous materials. Alter hazardous processes and engineering controls. Enclose or isolate hazardous processes. Issue clothing to protect against hazards. Improve ventilation.

17. Managing Human Resources, 12e, by Bohlander/Snell/Sherman © 2001 South-Western/Thomson Learning 12-17 Presentation Slide 12-05B Ways to Help Employees Protect their Health, #2 Providing Services Health Services –First aid –Medical diagnosis and treatment –Physical exams Employee Assistance Programs –Personal crises –Emotional problems –Alcoholism and drug abuse Health-Improvement –Physical fitness programs –Health bonuses –Wellness programs –Help employees manage stress

18. Managing Human Resources, 12e, by Bohlander/Snell/Sherman © 2001 South-Western/Thomson Learning 12-18 Employee Assistance Programs w Alcoholism w Abuse of Illegal Drugs w Abuse of Legal Drugs w Personal Crises w Emotional Problems

19. Managing Human Resources, 12e, by Bohlander/Snell/Sherman © 2001 South-Western/Thomson Learning 12-19 Health Hazards and Issues Indoor Air Quality AIDS Cumulative Trauma Disorders Proliferating Chemicals Video Display Terminals

20. Managing Human Resources, 12e, by Bohlander/Snell/Sherman © 2001 South-Western/Thomson Learning 12-20 Presentation Slide 12-6 OSHA Workplace Violence Prevention Commitment to Prevent Violence Identify Areas of Potential Violence Develop Violence Prevention Policies Provide Violence Prevention Training Evaluate Program Effectiveness

21. Managing Human Resources, 12e, by Bohlander/Snell/Sherman © 2001 South-Western/Thomson Learning 12-21 Building Better Health Alternative Approaches Wellness Programs Health Services Focus on Nutrition

22. Managing Human Resources, 12e, by Bohlander/Snell/Sherman © 2001 South-Western/Thomson Learning 12-22 Employee Assistance Programs Emotional Problems Alcoholism Abuse of Illegal Drugs Personal Crises Abuse of Legal Drugs

23. Managing Human Resources, 12e, by Bohlander/Snell/Sherman © 2001 South-Western/Thomson Learning 12-23 Depression Negative emotional state marked by feelings of low spirits, gloominess, sadness, and loss of pleasure in ordinary activities

24. Managing Human Resources, 12e, by Bohlander/Snell/Sherman © 2001 South-Western/Thomson Learning 12-24 Stress Management Document Outcomes Evaluate Current Programs Involve Top Management Develop Diagnostic System Formulate Strategy Positive Steps in Job-Related Stress Management

25. Managing Human Resources, 12e, by Bohlander/Snell/Sherman © 2001 South-Western/Thomson Learning 12-25 Stress Any adjustive demand caused by physical, mental, or emotional factors that requires coping behavior

26. Managing Human Resources, 12e, by Bohlander/Snell/Sherman © 2001 South-Western/Thomson Learning 12-26 Eustress Positive stress that accompanies achievement and exhilaration

27. Managing Human Resources, 12e, by Bohlander/Snell/Sherman © 2001 South-Western/Thomson Learning 12-27 Distress Harmful stress characterized by a loss of feelings of security and adequacy

28. Managing Human Resources, 12e, by Bohlander/Snell/Sherman © 2001 South-Western/Thomson Learning 12-28 Alarm Reaction Response to stress that basically involves an elevated heart rate, increased respiration, elevated levels of adrenaline in the blood, and increased blood pressure

29. Managing Human Resources, 12e, by Bohlander/Snell/Sherman © 2001 South-Western/Thomson Learning 12-29 Burnout Most severe stage of distress, manifesting itself in depression, frustration, and loss of productivity