1. THE STANDARDS, QUALITY ASSURANCE AND METROLOGY (SQAM)

2. SQAM INFRASTRUCTURE Physical metrology Standards development Conformity assessment Legal & trade metrology Accreditation Quality Business excellence

3. QUALITY: Promotes quality of product, service and systems as a philosophy to improve business performance. Quality refers to “fitness for purpose” but is often used in the sense of reliable compliance with standards. It is often associated with the concept of “reliability”.

4. Quality awareness Quality Forums Quality Policy Quality Infrastructure Development Program (Quality activities) SAQI to advice government on Quality Policy SAQI is a service provider to government

5. Recommendation Unify the various bodies under SAQI’s umbrella. Focus on SMMEs - VERY IMPORTANT. Work with other SQAM organisations.

6. SQAM forum to be formed to do the following: Develop a National Quality Strategy and Policy considering the following: Need to establish a Quality culture in South Africa.

7. Need to raise the level of awareness on the importance and benefits of quality at all levels of society and industry. Need to ensure that the education and training system within South Africa has an appropriate focus on the achievement of quality in society and industry.

8. Need to raise the quality of products, processes and organisations to level of international competitors. Need to build capacity in organisations to implement quality initiatives. Need for supply-side to incentive to SMMEs.

9. Ensure SMME promotion does not compromise quality principles. The use of government procurement to enhance quality within organisations. Need to recognise that better informed consumers promote quality through better informed choices.

10. Need to design and implement a “best practice” quality system which will facilitate the interface between government, industry, service providers and other stakeholders.

11. SAQI’s Vision To be the driver of Quality contributing towards the global competitiveness of the South African economy and the region as a whole.

12. “To improve the quality of life of all citizens and free the potential of each person” Excerpt from the Preamble to the Constitution of the Republic of South Africa

13. SAQI’s Mission is to Create an awareness of quality Play a leading role in the establishment, maintenance ad improvement of the National Quality System and to actively promote its realization. To facilitate the integrated quality management systems for large, medium, small and micro businesses in support of national priorities.

14. To advance the theory and practice of quality in education, training and development. To instill the value and importance of service quality in everybody and throughout enterprise. Represent South African Quality in the region and abroad.

15. Objectives SAQI’s objectives are to be the national body to: Study, understand and define what’s needed to support and make the National Quality System (NQS) effective; Promote and establish awareness and understanding of the value and importance of Quality in all fields of human endeavour;

16. Function as the umbrella body that co-ordinates and supports the activities of Quality-promoting organisations; Communicate on Quality matters between role-players in the NQS; Represent South African Quality internationally; Facilitate the transfer of Quality technologies and methodologies; Manage SAQI effectively and efficiently.

17. Call to Quality Practising quality principles greatly improves the performance of individuals and organisations. Practising continuous quality improvement the whole year round is one of the most positive habits South Africans can apply to their daily lives, at work, in their families, communities and as consumers.

18. SAQI services Brokering of quality services, consulting and training….

19. SAQI services Quality Health Checks to measure the pulse of your organisation

20. SAQI services Quality Forums to network with other business people

21. SAQI services Bringing the National Quality Week awareness campaign to all South Africans

22. SAQI services Tailor made Quality support for SMMEs

23. SAQI services Professional advice with ISO implementation

24. SAQI services Subscription to monthly Quality supplements and flyers

25. SAQI services …and many other benefits to members of SAQI

26. Read about QUALITY in … …for SMMEs

27. Read about QUALITY in … …for workers

28. Read about QUALITY in … …for government offices

29. Read about QUALITY in … …in Management Today for leaders in business

30. Read about QUALITY in … for SAQI members

31. Read about QUALITY in … www.saqi.co.za

32. National Quality Week 11 - 15 November 2002

33. The South African Quality Institute (SAQI)

34. What is the South African Quality Institute SAQI is the umbrella organisation that is responsible for merging the Quality efforts of the various societies and institutions together with commerce and industry into a co-ordinated countrywide Quality effort.

38. NAMAC MAC’s SMME data base Service provider on Quality.

39. SAEF South African Excellence Foundation Working together e.g. Limpopo Province awards Presentation adjudication

40. Proudly South Africa We have formed an alliance with Proudly South Africa. We work closely with them e.g. our AGM. We promote Quality of products/service

41. Enterprise South Africa - Tshwane Enterprise South Africa - Tshwane promotes the continuous improvement and growth of small and medium size enterprises in South Africa. Focus: Competencies identified for growth. Quality of the product/service.

42. NTSIKA TAC SMMEs Franchisor Franchisee SAQITraining Programme Special Training3 Xxx orgAdvice Methodology Tender Skills2 Xxx orgInformation System Tender Information 1 AlliancesToolsServices Buyers - Quality - ISO 9000:2000 - Other Quality Courses

43. Link SMME with suppliers of big business e.g. Liver Brothers

44. WHAT IS BATHO PELE