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Clinical Risk Unit University College London International Perspectives Feedback from the review board Charles Vincent Clinical Risk Unit University College.

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Presentation on theme: "Clinical Risk Unit University College London International Perspectives Feedback from the review board Charles Vincent Clinical Risk Unit University College."— Presentation transcript:

1 Clinical Risk Unit University College London International Perspectives Feedback from the review board Charles Vincent Clinical Risk Unit University College London

2 Clinical Risk Unit University College London Adverse event studies u 3-16% adverse event rate in US and Australia u 10.0 % cases with adverse events in UK u 10.7 % adverse event rate u 30% events lead to moderate or greater impairment to patient u Half of adverse events cases preventable

3 Clinical Risk Unit University College London To err is human: The Institute of Medicine Report u Establish a national focus to create leadership, research tools and protocols u Identifying and learning from errors through mandatory & voluntary reporting u Raising standards and expectations for the improvement of safety u Creating safety systems inside healthcare organisations through implementation of safe practices at delivery level

4 Clinical Risk Unit University College London Recommendations from the IOM Report u Creation of a Centre for Patient Safety –Set national goals –Develop knowledge and understanding u Identifying and learning from errors –Nation-wide mandatory reporting system –Encouraging voluntary reporting systems –Legislation to protect safety data

5 Clinical Risk Unit University College London Recommendations from the IOM Report u Performance standards and expectations –Focus greater attention on patient safety for »health organisations »health professionals –Drug packaging and drug names u Implementing safety systems –Establishing patient safety programmes –Implementing proven medication safety practices

6 Clinical Risk Unit University College London An Organisation with Memory Recommendations u Introduce a national mandatory reporting scheme for serious adverse events u Encourage a reporting and questioning culture u Introduce a single overall system for analysing and disseminating lessons u Make better use of existing sources of information

7 Clinical Risk Unit University College London An Organisation with Memory Recommendations u Improve the quality and relevance of adverse event investigations and inquiries u Undertake a programme of basic research u Make full use of NHS information systems u Act of ensure lessons learned quickly

8 Clinical Risk Unit University College London An Organisation with Memory Recommendations u Identify and address specific categories of serious recurring adverse events –Reduce deaths from maladministered spinal injections to zero –Reduce negligent harm in obstetrics by 25% –Reduce by 40% serious errors in use of prescribed drugs –Reduce suicide by hanging in mental health patients to zero

9 Clinical Risk Unit University College London An Organisation with Memory Learning from adverse events in the British NHS PAST u Fear of reprisals common u Individuals scapegoated u Individual training dominant u Attention focuses on individual error FUTURE u Generally blame free reporting u Individuals held to account u Team-based training more common u Systems approach to hazards & prevention

10 Clinical Risk Unit University College London An Organisation with Memory Learning from adverse events in the British NHS PAST u Lack of awareness of risk management u Short term fixing of problems u Adverse events regarded as `one-offs’ u Lessons seen as only relevant for team FUTURE u Risk & safety training provided u Emphasis on sustained risk reduction u Potential for repeated events recognised u Lessons may be relevant to others

11 Clinical Risk Unit University College London National Centre for Patient Safety in Switzerland (NCPS) u Identify existing patient safety initiatives u Establish central database of resources and information and research programme u Enhance methods of investigation and analysis u Disseminate lessons learned and initiate risk reduction programmes u Provide support and guidance for patients and staff

12 Clinical Risk Unit University College London Central themes of NCPS u Building on international work, but developing uniquely Swiss programme u Broad strategy and positive approach to patient safety u Systems thinking and interventions u Strong emphasis on organisational culture u Unique focus on supporting and caring for patients and staff

13 Clinical Risk Unit University College London Key tasks in Phase II u Consultation and gaining support from patients and professionals u Integration of patient safety with broad quality initiatives u Debate on the need for an open culture u Balance of immediate improvements and long term re-design of systems u The role of financial and legal pressures

14 Clinical Risk Unit University College London Looking to the future u Potentially the first National Patient Safety Centre in Europe u Balancing local and national systems u Development of international links within healthcare and with other industries u Maintaining a positive patient centred approach


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