1. Police Scientific Development Branch Birmingham Heartlands Hospital The A&E Department

2. Police Scientific Development Branch Summary Reception re-designReception re-design Additional pieces of building workAdditional pieces of building work Access controlAccess control Additional CCTVAdditional CCTV SignageSignage

3. Police Scientific Development Branch The Reception Re-Design

4. Police Scientific Development Branch Original reception desk No visibility over either entranceNo visibility over either entrance Amenities situated behind the receptionAmenities situated behind the reception No view over the Maitland entranceNo view over the Maitland entrance

5. Police Scientific Development Branch New reception desk View over both entrancesView over both entrances View over MaitlandView over Maitland Re-cited amenitiesRe-cited amenities New disabled facilities to comply with DDANew disabled facilities to comply with DDA

6. Police Scientific Development Branch Reception desk Completed on 29th March 2004Completed on 29th March 2004 First used on 31st March 2004First used on 31st March 2004 Total cost = £175,972 + VATTotal cost = £175,972 + VAT includes all electrical, mechanical and engineering work for the demolition and re-build of the reception desk and entrance pod and the role of principal contractor under CDM regulations

7. Police Scientific Development Branch Improvements Hospital benefits Crime reduction benefits Better use of space Enhanced wayfinding Physical protection Improved surveillance Improved environment Disabled access Compliance with NHS guidelines In-built security station

8. Police Scientific Development Branch Original patient entrance Unclear signage Not prominent

9. Police Scientific Development Branch Modified entrance Shelters the waiting room from wind Makes the entrance more prominent

10. Police Scientific Development Branch Original view from paramedic entrance No view of reception Public amenities

11. Police Scientific Development Branch New view from paramedic entrance Surveillance of the entrance No public amenities Better use of space

12. Police Scientific Development Branch Original reception and waiting area No view over entrance No protection for receptionists

13. Police Scientific Development Branch Front of reception Good surveillance over entrance Protective screen Cleaner, smarter environment

14. Police Scientific Development Branch Additional pieces of building work

15. Police Scientific Development Branch Additional building work New disabled toiletNew disabled toilet Triage windowTriage window Additional door and associated building workAdditional door and associated building work Modification to existing doorModification to existing door

16. Police Scientific Development Branch Access Control

17. Police Scientific Development Branch Access control Switched on 7th September 2004Switched on 7th September 2004 Total cost = £94,647 + VATTotal cost = £94,647 + VAT includes 28 doors, a lift, 13 intercom routes, 4 remote release buttons, dual technology cards, specific over-ride switches, all associated cabling and electrical work and software development

18. Police Scientific Development Branch Improvements Hospital benefits Crime reduction benefits Protects the clinical area and staff within it Allows control over patients Advantageous in Major Incident situations Reassures staff Allows areas to be locked when not in use Easier to identify who should not be there

19. Police Scientific Development Branch Access control Push buttons Proximity readers Proximity & swipe Intercom routes Remote opening

20. Police Scientific Development Branch Access control Push buttons Proximity readers Proximity & swipe Intercom routes Remote opening

21. Police Scientific Development Branch Access control Push buttons Proximity readers Proximity & swipe Intercom routes Remote opening

22. Police Scientific Development Branch Additional CCTV

23. Police Scientific Development Branch Additional CCTV System started recording on 17th March 2004System started recording on 17th March 2004 Total cost = £4,395 + VATTotal cost = £4,395 + VAT includes four new cameras, the re-citing of an existing camera incorporating a pre-set linked in with the paramedic entrance, a monitor in the reception for security and a flat screen monitor for receptionists and all associated electrical and cabling work

24. Police Scientific Development Branch CCTV coverage - before

25. Police Scientific Development Branch CCTV coverage - after

26. Police Scientific Development Branch Views from new cameras

27. Police Scientific Development Branch Signage

28. Police Scientific Development Branch Signage Hospital architect drew up the scheduleHospital architect drew up the schedule Designed to match the hospitals corporate signage schemeDesigned to match the hospitals corporate signage scheme Installed on 21st September 2004Installed on 21st September 2004

29. Police Scientific Development Branch Signage points

30. Police Scientific Development Branch Questions?