1. Strategic Plan Update

2. Workforce Excellence & Vitality Economic & Structural Review of F&B Services Business Process Transformation Advancing Diversity & Inclusion Transformation of IT Services 1 2 5 3 4

3. A strategy, even a great one, doesn’t implement itself

4. Business Process Transformation Joe Doncsecz

5. Process

6. Optimize Penn State’s resources and gain competitive edge for the future

7. Robust dialogue started for major systems and process changes to come Momentum and documentation built for financial system RFP

8. Business process inventory and integration listing Identify and connect with process owners and stakeholders Establish governance structure

9. Advancing Diversity & Inclusion Lydia Abdullah

10. Inclusiveness

11. Build and sustain a diverse workforce in a welcoming and safe environment

12. Identification and prioritization of doable objectives Task force created to focus on fear of retaliation issues

13. Develop a F&B recruitment protocol Implement diversity & inclusion accountability metrics Diversity and inclusion climate survey

14. Transformation of IT Services Joel Weidner

15. Unify

16. Increase IT efficiency, build capacity, and provide better service

17. First ever all F&B IT Staff meeting Developing common solutions for web content delivery and IT security

18. Appoint new Senior Director of F&B IT Adopt proposed F&B IT governance Establish new F&B IT organizational structure

19. Economic and Structural Review of F&B Services Dave Rose

20. Service

21. Serve the University community in the best possible way

22. Developed draft processes for reviewing services Initiated review of Commonwealth Campus cafeteria operations

23. Modify processes based on experience gained from Campus cafeteria review Establish a communication plan Create an inventory of F&B services

24. Workforce Excellence and Vitality Susan Basso

25. People

26. It’s all about recruiting, retaining and engaging YOU, and other top talent

27. Refined and prioritized goals based on Impact to F&B and aligned with HR imperatives Developed action plan focused on goals around talent acquisition and talent management

28. Fully implement new Learning Management system Improve the focus on supervisor and management training within F&B Assign success measures and metrics to the priorities