1. COMPUTER TECHNICAL SPECIALIST CTSP Training 2015

2. Course Outline Introductions and Housekeeping What does a CTSP do? Camp 101 – Welcome to Fire Town Make and test cat5 cables Equipment Used on Incidents Transfer of property Network layout and setup Wireless DEVICES

3. Course Outline I-SUITE/EI-SUITE Configuration, Administration and Functions Physical and logical security InciWeb and Team Websites Incident simulation Internet Access – do’s and don’ts GIS Support supply unit module (not covered)

4. Cadre Introduction and Contact Information Paul Dzialowy, AD Roseburg BLM Kevin Hoffman, USFS Enterprise Mike gascon, NWCC BLM dONNA tATE, usfs - i-Suite/EIsuite JAMES WHITESIDE – LOCAL CONTACT Doug Parker, AD Medford BLM

5. Participant Introductions WHERE ARE YOU frOM? What is your Day job? Any fire/incident experience?

6. L C E S local support personnel (lookouts) Anything with an ON switch set to SILENT (Communication) Fire Exits (escape routes) Restrooms (Safety Zones) “S” also means watch school zones Coffee Class Hours Breaks

7. SHARE EVERYTHING – Especially Knowledge to Help Your Fellow Participant Be Successful In This Class. PLAY FAIR – Kevin is the One That Makes Up The Fun Rules During The Class. DON’T HIT or HIT ON PEOPLE – Treat Them With Respect – Play Nice & Treat Others The Way You Want To Be Treated. PUT THINGS BACK WHERE YOU FIND THEM – Especially Tools You Borrow From The Instructors. CLEAN UP YOUR OWN MESS – We Are Guests of This Facility. DON'T TAKE THINGS THAT AREN'T YOURS – There Will Be Enough Trinkets For Everyone. SAY YOU'RE SORRY WHEN YOU HURT SOMEBODY – We All Make Mistakes, It Is How We Learn. Yup … Basically Plagiarized From “ALL I REALLY NEED TO KNOW I LEARNED IN KINDERGARTEN" by Robert Fulghum

8. WASH YOUR HANDS BEFORE YOU EAT – Especially At Lunch Time. FLUSH – We Will Take Breaks As Needed / Not Scheduled. WARM COOKIES AND MILK ARE GOOD FOR YOU – Refreshments Are In The Break Room. LIVE A BALANCED LIFE - LEARN SOME AND THINK SOME AND DRAW AND PAINT AND SING AND DANCE AND PLAY AND WORK EVERY DAY SOME – This Class Will Be Fun and Interactive. KEEP THE SAND IN THE BOX – Stay Focused On The Class & Materials Being Presented … Do Not Try To Read Your Email During The Class AND THEN REMEMBER THE DICK-AND-JANE BOOKS AND THE FIRST WORD YOU LEARNED - THE BIGGEST WORD OF ALL … LOOK Do Not Step On The Computer Cords On The Ground/Floor. Yup … Basically Plagiarized From “ALL I REALLY NEED TO KNOW I LEARNED IN KINDERGARTEN" by Robert Fulghum

9. What does a CTSP do?

10. SAFETY FIRST Safety is ALWAYS our top priority You’re going to be tired and may have the camp crud Take the time to think Especially when driving

11. Wildland Fire Fatalities EVERY YEAR … NO MATTER HOW HARD WE TRY PEOPLE GET HURT or DIE For A CTSP … WATCH FOR THE HAZARDS FATIGUE & DRIVING YearFatalities 200420 200512 200624 20079 200825 200915 20108 20119 201211 201330 Source: http://www.nps.gov/fire/download/fir_wil_fire_fatalities.pdf Average OVER 16 per YEAR

12. A CTSP has the skills to: Brief Managers on IT issues Design, build and Support a wired and wireless network Manage hardware and software issues Identify problems, plan and implement corrective action Provide professional and timely user support

13. A CTSP has the skills to: Maintain the network as it expands and contracts Deal with the worst possible Environmental conditions (hot/cold/wet/dry/dusty/bad power) Administer the I-suite/EI-Suite system Manage data and Backups Creatively resolve issues that arise

14. A CTSP has the skills to: Work with “hair on fire” Support technology that appears on an incident Support the heavy hitters including web managers, FBANs and Imets, GIS Specialists Teach / people skills Don’t go down rabbit holes (Save Them For the winter / development is not for fire camp)

15. A CTSP has the skills to: Complete Transition documents Coordinate with other teams Coordinate w/in your team Move a network quickly to another camp location Close out an incident

16. support HELP OTHER FOLKS GET THEIR JOB DONE DON’T GET CAUGHT IN THE TRAP OF BEING A DO’ER (JUST BECAUSE YOU KNOW/UNDERSTAND THE TECHNOLOGY) AS MUCH AS Be A TEACHER SO OTHER FOLKS CAN GET THEIR JOB DONE

17. “Don’t build dumb fireline” -- Joe Stutler, ICT1