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Presentation on theme: "360-Degree Feedback https://store.theartofservice.com/the-360-degree-feedback-toolkit.html."— Presentation transcript:

1 360-Degree Feedback https://store.theartofservice.com/the-360-degree-feedback-toolkit.html

2 Performance appraisal - Peer and Self Assessments 1 *360-degree feedback|360-Degree Feedback: 360-degree feedback is multiple evaluations of employees which often include assessments from superior(s), peers, and one’s self. https://store.theartofservice.com/the-360-degree-feedback-toolkit.html

3 Ann Livermore - Hewlett-Packard 1 In 1998, when head of HP's software and services business, the company's top executives agreed to put themselves through a 360-degree feedback|360- degree evaluation https://store.theartofservice.com/the-360-degree-feedback-toolkit.html

4 Personal development - Personal development in the workplace 1 Personal development also forms an element in management tools such as personal development planning, assessing one's level of ability using a Competence (human resources)|competency grid, or getting feedback from a 360-degree feedback|360 questionnaire filled in by colleagues at different levels in the organization. https://store.theartofservice.com/the-360-degree-feedback-toolkit.html

5 360-degree feedback 1 Most often, 360-degree feedback will include direct feedback from an employee's subordinates, peers, and supervisor(s), as well as a self-evaluation https://store.theartofservice.com/the-360-degree-feedback-toolkit.html

6 360-degree feedback 1 However, there is a great deal of controversy as to whether 360-degree feedback should be used exclusively for development purposes,Bracken Rose, 2011; Maylett 2009 or should be used for appraisal purposes as well.Waldman et al., 1998 https://store.theartofservice.com/the-360-degree-feedback-toolkit.html

7 360-degree feedback - History 1 One of the earliest recorded uses of surveys to gather information about employees occurred in the 1950s at Esso Research and Engineering Company.Bracken, Dalton, Jako, McCauley, Pollman, 1997 From there, the idea of 360-degree feedback gained momentum, and by the 1990s most human resources and organizational development professionals understood the concept https://store.theartofservice.com/the-360-degree-feedback-toolkit.html

8 360-degree feedback - Results 1 Additional studies show that 360-degree feedback may be predictive of future performance.Maylett Riboldi, 2007 https://store.theartofservice.com/the-360-degree-feedback-toolkit.html

9 360-degree feedback - Results 1 Some researchers claim that the use of multi- rater assessment does not improve company performance. One 2001 study found that 360- degree feedback was associated with a 10.6 percent decrease in market value, and concludes that there is no data showing that [360-degree feedback] actually improves productivity, increases retention, decreases grievances, or is superior to forced ranking and standard performance appraisal systems.Pfau Kay, 2002 https://store.theartofservice.com/the-360-degree-feedback-toolkit.html

10 360-degree feedback - Results 1 Additional studiesMaylett, 2005 found no correlation between an employee's multi-rater assessment scores and his or her top-down performance appraisal scores (provided by the person's supervisor), and advised that although multi-rater feedback can be effectively used for appraisal, care should be taken in its implementation.Maylett, 2009 This research suggests that 360-degree feedback and performance appraisals get at different outcomes, and that both 360-degree feedback and traditional performance appraisals should be used in evaluating overall performance.[http://gradworks.umi.com/32/13/321334 5.html Maylett, Tracy M., EdD, Pepperdine Univ, 2005 Abstract, Retrieved May 15 2009] https://store.theartofservice.com/the-360-degree-feedback-toolkit.html

11 Feedback (disambiguation) 1 * Reinforcement in operant conditioning, especially related to methods of employee performance appraisal such as 360- degree feedback https://store.theartofservice.com/the-360-degree-feedback-toolkit.html

12 Players (film) - Promotion 1 Bachchan fractured one of his fingers during the stunt when he drove a car through a sheet of glass and performed the Doughnut (driving)|doughnut act and a 360-degree feedback|360-degree wheelie. https://store.theartofservice.com/the-360-degree-feedback-toolkit.html

13 For More Information, Visit: https://store.theartofservice.co m/the-360-degree-feedback- toolkit.html https://store.theartofservice.co m/the-360-degree-feedback- toolkit.html The Art of Service https://store.theartofservice.com


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