1. Case Study: Successful Implementation of a Behavioral Safety Program Troy Blackmon, Vice President Phone: (281) 217-9985 Email: tblackmon@cape-inc.com www.cape-inc.com

2. Successful Implementation of a Behavioral Safety Program  The Challenge  The Solution  Training  The Culture Shift  The Results  The Next Steps

3. The Challenge 7 OSHA Recordable Accidents during 2008 2.54 TRIR Company-Wide Contributing Factors:  Business volume doubled 2006 to 2007 then doubled again 2007 to 2008  Lack of effective infrastructure to support business growth  No true culture of safety

4. The Solution The solution is simple…right?  Bring in the right help  Identify/provide proper training  Motivate personnel to actively participate  Create a true culture of safety  Live Happily Ever After…

5. The Training Identify appropriate training and personnel to receive that training REQUIRED TRAINING  Behavioral Safety Training (6 hours) [discuss war stories, effective incident response/reporting/investigation, effective reporting of near miss/first-aid incidents]  Effective Safety Audit Training (2 hours + 1 hour practical)  Safety Leadership Program Training (12 hours)  Effective Case Management Training (2 Hours) PERSONNEL  VP/Business Unit Leader  General Manager of Operations  Project Manager  General Superintendent  Site Superintendent  Site Foreman

6. The Culture Shift This is the single most important element of an effective safety program! How do you get there?  Shift mindset of personnel to accept responsibility for safe work practices  Lead by example from the top of the organization  Implement/Enforce the Safety Audit Program  Effectively manage the data collected  Provide positive reinforcement to incentivize safe work (reward for proper behavior)

7. The Results The results will be evident in many ways!  Improvements in TRIR  Morale/Recruiting  Higher level of near miss/first-aid incidences reported  True Culture of Safety CAPE Industrial Services TRIR History  2008: 7 OSHA Recordables; TRIR = 2.54  2009: 2 OSHA Recordables; TRIR = 0.63 (Increased total Manhours by 2% over previous year)  2010: 1 OSHA Recordable; TRIR = 0.30 (Increased total Manhours by 5% over previous year)  2011: 2 OSHA Recordables; TRIR = 1.30 (Increased total Manhours by 12% over previous year)  2012: 0 OSHA Recordables YTD (Expecting to increase manhours by 15%+ over 2011)

8. The Next Steps What’s next for CAPE’s Safety Program?  Improve positive reinforcement program  Recurring/refresher training program  Improve reporting of near miss/first aid incidences  More effective integration of new craft employees  Proper response to Accidents/Incidents

9. Case Study: Successful Implementation of a Behavioral Safety Program QUESTIONS??? www.cape-inc.com