1. Integration of Kuala Lumpur’s Public Transport Presentation by: Mr
Integration of Kuala Lumpur’s Public Transport Presentation by: Mr. Nor Hassan Ismail, Senior General Manager, Rangkaian Pengangkutan Integrasi Deras Sdn Bhd (RAPID KL)

2. Subjects to be Covered 2
RapidKL – Creation and Organisation
Bus System - Improvements
RapidKL Common Ticketing
Network Restructuring –Integration of Rail and Bus
Inter-Modal Common Ticketing
Future Expansion and Challenges

3. RapidKL – Creation and Organisation3
Public transportation is critical to the economy of Malaysia and to the Klang Valley in particular
Therefore the Government has established RAPID KL which is the result of merging four separate operations
STARline LRT
PUTRAline LRT
Intrakota Bus
Cityliner Bus
Launch announced by MOF II in November 2004
RAPID KL Management in place since February 1, 2005
You will remember the press conference held by MOF II TanSri Mhd Yacoub Nor in November outlining the above arrangement
Now that management is in place time to get acquainted and share with you our views and intentions

4. RapidKL – Creation and Organisation4
RAPID KL has been conceived as an Operator, thus not owning the assets
SPNB, owned 100% by the Government, owns the assets
RAPID KL, also owned 100% by the Government, maintains and operates the assets
An operating agreement governs the relationship in detail for a period of 10 years
The Government will regulate the industry through its agencies
Government
SPNB
RAPID

5. AN OVERVIEW OF CURRENT RAIL OPERATIONS 6
TERMINAL PUTRA GOMBAK
NORTH
Taman Melati
Taman Melati
Wangsa Maju
Wangsa Maju
Sri Rampai
Sri Rampai
Sentul
Setiawangsa
Setiawangsa
Sentul Timur
Titiwangsa
Jelatek
Jelatek
Dato' Keramat
Dato' Keramat
Rawang
Dang
Wangi
Dang
Wangi
Damai
Damai
KLCC
KLCC
Ampang
Masjid Jamek
Kampung
Baru
Kampung
Baru
Kampung
Baru
Ampang Park
Ampang Park
Pasar Seni
Miharja
KL Sentral
Bangsar
LEMBAH
SUBANG
DEPOT
Taman
Bahagia
Taman
Bahagia
Asia
Jaya
Asia
Jaya
Taman
Jaya
Taman
Jaya
Abdullah Hukum
Abdullah Hukum
Kelana Jaya
Kelana Jaya
Taman
Paramount
Taman
Paramount
Universiti
Universiti
Kerinchi
Kerinchi
Seremban
SOUTH
Sri Petaling
Port Klang
KLIA

6. RapidKL – Creation and Organisation –Combined Network 7
RAIL OPERATIONS
Kelana Jaya line LRT (formerly PUTRA)
Sri Petaling & Ampang lines LRT (formerly STAR)
2 mil. passengers per week
- 310,000 passengers per day
54 Km. track, 56 stations
Kelana Jaya Line LRT fully automated trains every 3 minutes at peak
Sri Petaling & Ampang Lines LRT, electric train every 2.8 minutes at peak
BUS OPERATIONS
Some 1.3 mil. passengers per week
- 180,000 Passengers per day
Across 98 Stage, 38 Feeder and 15 City Shuttle bus lines
500 buses in service
Two major workshops
Twelve depots

7. RapidKL – Creation and Organisation 8
RAPID KL MISSION STATEMENT
RAPID KL is a customer-oriented,
result-driven organization
employing dedicated and professional staff
committed to providing
safe, effective and efficient public transportation
in the Klang Valley
through an integrated system of rail and bus services

8. RapidKL – Creation and Organisation 9
Key Mission: Integrated transport system
The key mission given to RAPID KL Management is to provide an integrated public transport platform for the Klang Valley
To achieve this we will integrate bus and rail operations and enhance the entire network with new network strategies
Simultaneously we will provide an integrated ticket system allowing passengers to move freely between bus and rail networks

9. RapidKL – Creation and Organisation 10
CEO
Executive Board
Finance
Corporate
Communications IT
Safety & Health
Legal
Security
Facilities &
Services
Internal Audit
COO Bus
COO Rail
CMO HR
Central
Purchasing
Engineering
Operations
Engineering
Operations
Marketing

10. RapidKL – Creation and Organisation 11
FEEDBACK LOOP
Develop product
Pricing strategy
Distribution Mgmt
Obtain feedback
Product Development
Revenue Mgmt
Sales Channel Mgmt
Mobility Mgmt
A consumer-centric process to establish feedback loop for continuous improvement
Product Development develops and manufactures products
Revenue Management determines the price of the product
Sales Channel Management distributes the product
Mobility Management gauges the response of consumers to the products through obtaining feedback

11. BUS SYSTEM IMPROVEMENTS -SCHEDULED ROUTE BROCHURE. 12

12. RAPIDKL COMMON TICKETING -MONTHLY TRAVEL CARDS 13
RAPID KL INTEGRATED LRT & BUS SYSTEM
RAPID KL INTEGRATED LRT SYSTEM
RAPID KL BUS SYSTEM
RAPID KL BUS SYSTEM - CONCESSION

13. Network Restructuring – Integration of Rail and Bus 14
Concept based on integration of rail and bus
Rail acts as backbone, bus to feed and supplement
Highly efficient network approach rather than line approach
Local pickup shuttles pick up passengers and feed into rail or bus trunk lines
Trunk lines move passengers into city hubs
City shuttles and rail feed passengers to final destinations
Basic strategy: provide downtown with completely overwhelming service and then get driver to leave car behind in successive stages, first at Hubs then at trunk-line, then at home.

14. NEW KLANG VALLEY INTEGRATED PUBLIC TRANSPORT NETWORK CONCEPT 15
Bus Network Redesign
To introduce 3 types of service that will link every part of Klang Valley:
Local Shuttle
service that feeds passengers from residential areas to main routes.
Trunk Line
service that receives passengers from local shuttle service and transports them to city hubs (limited stops).
City Shuttle
service that provides access to the CBD.
TITIWANGSA
KLCC
SENTUL
TIMUR
TERMINAL PUTRA
AMPANG
KL SENTRAL
KELANA
JAYA
PORT KLANG
KLIA
SEREMBAN
PASARAKYAT
SHAH ALAM
PUCHONG
LEBUHRAYA PERSEKUTUAN
JLN KLANG LAMA
JLN CHERAS
JLN IPOH
JLN PAHANG
JLN AMPANG
KAJANG
PANDAN
HULU KELANG
CITY CENTRE
TRUNK SERVICE
CITY FEEDER
TRANSIT FEEDER
MIDDLE RING TRUNK SERVICE
OUTER RING TRUNK SERVICE
PUTRA/STAR LINE
ERL/ COMMUTER/ MONORAIL
CITY HUB
STOP / TERMINAL
SG BESI
CHAN SOW LIN
PANDAN INDAH
MALURI
PWTC
CHERAS
RAWANG
BANGSAR
JLN SG BESI
PETALING
SALAK SOUTH
SRI PETALING

15. City Shuttle

16. Inter-Modal Systems in the Klang Valley 17
RAPID KL consists of
Ampang/Sri Petaling LRT Line
Kelana Jaya LRT Line
Stage and Feeder Bus
Bus map here
You will remember the press conference held by MOF II TanSri Mhd Yacoub Nor in November outlining the above arrangement
Now that management is in place time to get acquainted and share with you our views and intentions
Other Public Transport Rail Operators
KTMB
Monorail
ERL

17. Inter-Modal Common Ticketing 18
Current Ticketing System for Rail and Bus Operators:
Magnetic Tickets are not in inter-operable format to all Rail and Bus Operators
Paper based ticket is not an automated ticket media
“Touch n Go” Stored Value Card is the only common ticket that is able to be used to all Rail and Bus Operators Ticketing System by ‘overlay’ technique
You will remember the press conference held by MOF II TanSri Mhd Yacoub Nor in November outlining the above arrangement
Now that management is in place time to get acquainted and share with you our views and intentions

18. Inter-Modal Common Ticketing
Inter-Modal Common Ticketing RAIL OPERATORS COMMIT TO TOUCH ‘n GO AT ALL STATIONS

19. Inter-Modal Common Ticketing 20
Stored Value ‘Touch n Go’ implementation
RAPID KL Kelana Jaya LRT Line (1998)
RAPID KL Ampang and Sri Petaling LRT Lines (2004)
KTMB (2005)
Monorail (2005)
ERL (2005)
RAPID KL Stage Buses (2006)
You will remember the press conference held by MOF II TanSri Mhd Yacoub Nor in November outlining the above arrangement
Now that management is in place time to get acquainted and share with you our views and intentions

20. Future Expansion and Challenges – LRT System 21
Fleet Expansion Project
Tender invitation stage for additional 88 vehicles for the Kelana Jaya Line LRT – expected delivery within 3 years.
Areas Under Consideration for LRT New Alignments:
Kelana Jaya Line
Kelana Jaya to Subang Jaya/USJ (First Priority)
University/Asia Jaya to One Utama Shopping Centre – Kota Damansara
Ampang & Sri Petaling Line
Sri Petaling to Sunway
Tasik Selatan to Bandar Tun Hussein Onn
Sentul Timur to Kepong/Bandar Baru Selayang

21. Future Expansion and Challenges – Bus System 22
Bus network to extend to new townships
Bus network to expand to feed extensions to LRT systems
Bus service frequency to increase to basic 15 minutes on all routes outside the city centre
Bus fleet increased by 200 new buses in 2005
Bus fleet planned to increase by 600 new buses in 2006
By 2008 bus fleet will be 2,500 buses
We have strong support from Government for the provision of the new buses

22. Key Performance Indicators 23
Our Mission is to provide integrated public transportation in the Klang Valley.
The Government has generated KPIs for RAPID, also as basis for granting us an Operating Agreement, to evaluate how well we do that.
We will be judged by independent outside measurement of performance
We will be transparent to the public as well and invite direct dialogue with all parties concerned.

23. THANK YOU