1. Telecommunications Customer Equipment Compliance & Labelling Peter Cunningham Standards Section Email: peter.cunningham@acma.gov.au ITP 2006

2. Telecommunications Customer Equipment Compliance & Labelling Telecommunications Act 1997 Mandatory Standards Telecommunications Labelling Notice Compliance records and equipment labelling Auditing Overview

3. Telecommunications Customer Equipment Compliance & Labelling  specifies Customer Equipment as - …equipment used, installed ready for use or intended for use on the customer side of the Network Boundary..,  specifies the Network Boundary  specifies Customer Cabling  provides for CE and CC standards  provides for labelling requirements Telecommunications Act 1997

4. Telecommunications Customer Equipment Compliance & Labelling Self declare and label telecommunications customer equipment based on compliance with mandatory ACMA standards. Standards developed by industry (ACIF, Standards Australia) and mandated by ACMA. Industry self regulation

5. Telecommunications Customer Equipment Compliance & Labelling Minimum mandatory compliance requirements for: health and safety network integrity interoperability for the supply of the standard telephone service access to emergency services ie. 000 ACMA standards provide a safety net

6. Telecommunications Customer Equipment Compliance & Labelling Specifies:  applicable technical standards  which type of equipment & cable must be labelled  need permission to use the A-Tick label  nature, content, physical characteristics of labels  compliance mark and conditions for its use  requirements for labelling of previously authorised or permitted items Telecommunications Labelling (Customer Equipment and Customer Cabling) Notice 2001

7. Telecommunications Customer Equipment Compliance & Labelling Equipment Labelling A-Tick compliance mark N1234 ABN Q4567-12 ACN 87 987 789 Toys Inc

8. Telecommunications Customer Equipment Compliance & Labelling

9.  register with ACMA as a supplier  ensure compliance with mandatory standards  compile a compliance folder (in English) containing: suppliers declaration of conformity description of the item proof of compliance with applicable standards Before an A-Tick label can be applied:

10. Proof of Compliance test report from Recognised Testing Authority (RTA) test report from non registered laboratory written report from a Certification Body evidence from a recognised overseas approval or as allowed by TLN Telecommunications Customer Equipment Compliance & Labelling

11. determines:  level (rigour) of required compliance testing  required documents (for compliance folder) Full compliance with mandatory standards is required. Partial compliance is not allowed. Compliance level

12. Telecommunications Customer Equipment Compliance & Labelling level 1  equipment description  supplier’s declaration of conformity (agent can sign) level 2 + test report (or other allowed proof) level 3 + RTA test report (or other allowed proof) Compliance level

13. Telecommunications Customer Equipment Compliance & Labelling make compliance records available for auditing hold agents agreements where applicable hold compliance records for 5 years after ceasing supply After an A-Tick label has been applied:

14. Telecommunications Customer Equipment Compliance & Labelling  audits of compliance records  investigation  sample testing  education web site compliance seminars publications fact sheets Self regulation supported by:

15. Telecommunications Customer Equipment Compliance & Labelling Consumers  connect an unlabelled equipment Suppliers  supply unlabelled equipment  label with A-Tick mark without permission  falsely label equipment Offences

16. Telecommunications Customer Equipment Compliance & Labelling  register with ACMA to use A-Tick and/or C-Tick mark  establish technical grounds for device compliance with applicable standards  complete Declaration of Conformity and ‘Compliance Folder’  label the compliant device prior to supply to the Australian market  retain supporting documents for audit Key actions required of suppliers

17. Telecommunications Customer Equipment Compliance & Labelling  industry self regulation, with a ‘safety net’  labelling requirements established to facilitate self regulation pre-labelling requirements must be met post-labelling requirements must be met audit process to monitor and enforce the regulatory arrangement Summary

18. Telecommunications Customer Equipment Compliance & Labelling Government ACMAwww.acma.gov.au ACCCwww.accc.gov.au DCITAwww.dcita.gov.au TIOwww.tio.com.au ComLawwww. comlaw.gov.au Standards making bodies ACIFwww.acif.org.au Standards Australiawww.standards.com.au Laboratory accreditation body NATAwww.nata.asn.au Websites

19. Acronyms ACMA – Australian Communications and Media Authority ACCC – Australian Competition & Consumer Commission DCITA – Department of Communications Information Technology and the Arts TIO – Telecommunications Industry Ombudsman ComLaw– Australian Commonwealth Law (Website) ACIF– Australian Communications Industry Forum NATA – National Association of Testing Authorities CE– Customer Equipment CC– Customer Cabling TLN– Telecommunications Labelling Notice Telecommunications Customer Equipment Compliance & Labelling

20. Thank you. Questions please.