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1 Emotional Intelligence https://store.theartofservice.com/the-emotional-intelligence-toolkit.html

2 Emotional intelligence 1 'Emotional intelligence' ('EI') is the ability to identify, assess, and control the emotions of oneself, of others, and of groups. It can be divided into ability EI and trait EI. https://store.theartofservice.com/the-emotional-intelligence-toolkit.html

3 Emotional intelligence - History 1 The first use of the term emotional intelligence is usually attributed to Wayne Payne's doctoral thesis, A Study of Emotion: Developing Emotional Intelligence from 1985.Payne, W.L. (1983/1986). A study of emotion: developing emotional intelligence; self integration; relating to fear, pain and desire. Dissertation Abstracts International, 47, p. 203A (University microfilms No. AAC 8605928) https://store.theartofservice.com/the-emotional-intelligence-toolkit.html

4 Emotional intelligence - History 1 On the dimensional structure of emotional intelligence https://store.theartofservice.com/the-emotional-intelligence-toolkit.html

5 Emotional intelligence - History 1 (2011), Leadership: The Power of Emotional Intelligence Goleman's publications are Self- help book|self help books that are non- academic in nature.http://web.archive.org/web/201211281 20307/http://www.cbsnews.com/8301- 505125_162-57376240/why-emotional- intelligence-is-just-a-fad/ - CBS News - Why emotional intelligence is just a fad https://store.theartofservice.com/the-emotional-intelligence-toolkit.html

6 Emotional intelligence - Definitions 1 # Mixed model (usually subsumed under trait EI)Kluemper, D.H. (2008) Trait emotional intelligence: The impact of core- self evaluations and social desirability. Personality and Individual Differences, 44(6), 1402-1412. https://store.theartofservice.com/the-emotional-intelligence-toolkit.html

7 Emotional intelligence - Ability model 1 Salovey and Mayer's conception of EI strives to define EI within the confines of the standard criteria for a new intelligence.Mayer, J.D., Salovey, P., Caruso, D.L., Sitarenios, G. (2001). Emotional intelligence as a standard intelligence. Emotion, 1, 232-242. Following their continuing research, their initial definition of EI was revised to The ability to perceive emotion, integrate emotion to facilitate thought, understand emotions and to regulate emotions to promote personal growth. https://store.theartofservice.com/the-emotional-intelligence-toolkit.html

8 Emotional intelligence - Ability model 1 New York: Basic Books.Salovey P and Grewal D (2005) The Science of Emotional Intelligence https://store.theartofservice.com/the-emotional-intelligence-toolkit.html

9 Emotional intelligence - Ability model 1 # Perceiving emotions – the ability to detect and decipher emotions in faces, pictures, voices, and cultural artifacts— including the ability to identify one's own emotions. Perceiving emotions represents a basic aspect of emotional intelligence, as it makes all other processing of emotional information possible. https://store.theartofservice.com/the-emotional-intelligence-toolkit.html

10 Emotional intelligence - Ability model 1 The ability EI model has been criticized in the research for lacking face and predictive validity in the workplace.[http://www.psicothema.com/pdf /3277.pdf Bradberry, T. and Su, L. (2003). Ability-versus skill-based assessment of emotional intelligence, Psicothema, Vol. 18, supl., pp. 59-66.] https://store.theartofservice.com/the-emotional-intelligence-toolkit.html

11 Emotional intelligence - Measurement 1 One of the more comprehensive and widely researched measures of this construct is the Trait Emotional Intelligence Questionnaire (TEIQue), which was specifically designed to measure the construct comprehensively and is available in many languages. https://store.theartofservice.com/the-emotional-intelligence-toolkit.html

12 Emotional intelligence - Measurement 1 Psychometric Properties of the Trait Emotional Intelligence Questionnaire: Factor Structure, Reliability, Construct, and Incremental Validity in a French- Speaking Population https://store.theartofservice.com/the-emotional-intelligence-toolkit.html

13 Emotional intelligence - Mixed model 1 The model introduced by Daniel GolemanGoleman, D. (1998). Working with emotional intelligence. New York: Bantam Books focuses on EI as a wide array of competencies and skills that drive leadership performance. Goleman's model outlines five main EI constructs (for more details see What Makes A Leader by Daniel Goleman, best of Harvard Business Review 1998): https://store.theartofservice.com/the-emotional-intelligence-toolkit.html

14 Emotional intelligence - Mixed model 1 Parker (eds.): Handbook of emotional intelligence (pp https://store.theartofservice.com/the-emotional-intelligence-toolkit.html

15 Emotional intelligence - Trait model 1 Trait emotional intelligence: Psychometric investigation with reference to established trait taxonomies https://store.theartofservice.com/the-emotional-intelligence-toolkit.html

16 Emotional intelligence - Cannot be recognized as form of intelligence 1 [Goleman] exemplifies more clearly than most the fundamental absurdity of the tendency to class almost any type of behaviour as an 'intelligence'... If these five 'abilities' define 'emotional intelligence', we would expect some evidence that they are highly correlated; Goleman admits that they might be quite uncorrelated, and in any case if we cannot measure them, how do we know they are related? So the whole theory is built on quicksand: there is no sound scientific basis. https://store.theartofservice.com/the-emotional-intelligence-toolkit.html

17 Emotional intelligence - Cannot be recognized as form of intelligence 1 [http://everydaypsychology.com/2008/12/e motional-intelligence-im-not-feeling.html Emotional Intelligence? I'm not feeling it.] everydaypsychology.com Thus, some scholars believe that the term EI merges and conflates such accepted concepts and definitions. https://store.theartofservice.com/the-emotional-intelligence-toolkit.html

18 Emotional intelligence - Has little predictive value 1 Some historical and scientific issues related to research on emotional intelligence https://store.theartofservice.com/the-emotional-intelligence-toolkit.html

19 Emotional intelligence - Has little predictive value 1 A reaction time study of responses to trait and ability emotional intelligence test items https://store.theartofservice.com/the-emotional-intelligence-toolkit.html

20 Emotional intelligence - Ability model measures measure conformity, not ability 1 Does emotional intelligence meet traditional standards for an intelligence? Some new data and conclusions https://store.theartofservice.com/the-emotional-intelligence-toolkit.html

21 Emotional intelligence - Ability model measures measure knowledge (not actual ability) 1 What cognitive intelligence is and what emotional intelligence is not https://store.theartofservice.com/the-emotional-intelligence-toolkit.html

22 Emotional intelligence - Ability model measures measure personality and general intelligence 1 Personality and Individual Differences, 50(3), 409-415, http://dx.doi.org/10.1016/j.paid.2010.09.014 who investigated the Ability Emotional Intelligence Measure found similar results (Multiple R =.69), with significant predictors being intelligence, standardized beta =.69 (using the Swaps Test and a Wechsler scales subtest, the 40-item General Knowledge Task) and empathy, standardized beta =.26 (using the Questionnaire Measure of Empathic Tendency)--see also Antonakis and Dietz (2011b),Antonakis, J., Dietz, J https://store.theartofservice.com/the-emotional-intelligence-toolkit.html

23 Emotional intelligence - Claims for predictive power are too extreme 1...emotional intelligence is the sine qua non of leadership https://store.theartofservice.com/the-emotional-intelligence-toolkit.html

24 Emotional intelligence - Claims for predictive power are too extreme 1 “Emotional intelligence”: What does it measure and does it matter for leadership? https://store.theartofservice.com/the-emotional-intelligence-toolkit.html

25 Emotional intelligence - NICHD pushes for consensus 1 Currently there are six competing models of positive health, which are based on concepts such as being above normal, character strengths and core virtues, developmental maturity, social-emotional intelligence, subjective well-being, and resilience https://store.theartofservice.com/the-emotional-intelligence-toolkit.html

26 Emotional intelligence - EI and job performance 1 Emotional intelligence, cognitive intelligence and job performance, Administrative Science Quarterly, 51(1), pp1-28 https://store.theartofservice.com/the-emotional-intelligence-toolkit.html

27 Emotional intelligence - EI and job performance 1 A meta-analytic review by Joseph and Newman also revealed that both Ability EI and Trait EI tend to predict job performance much better in jobs that require a high degree of emotional labor (where 'emotional labor' was defined as jobs that require the effective display of positive emotion). In contrast, EI shows little relationship to job performance in jobs that do not require emotional labor. In other words, emotional intelligence tends to predict job performance for emotional jobs only. https://store.theartofservice.com/the-emotional-intelligence-toolkit.html

28 Emotional intelligence - Self-esteem and drug use 1 A 2012 study cross examined emotional intelligence, self-esteem, and marijuana dependence. Out of a sample of 200, 100 of which were dependent on cannabis and the other 100 emotionally healthy, the dependent group scored exceptionally low on EI when compared to the control group. They also found that the dependent group also scored low on self-esteem when compared to the control. https://store.theartofservice.com/the-emotional-intelligence-toolkit.html

29 Psychological resilience - Bullying and emotional intelligence 1 (2012) [http://dx.doi.org/10.1016/j.jadohealth.2011.10.216 Relationships between adolescent girls' social-emotional intelligence and their involvement in relational aggression and physical fighting.] Journal of Adolescent Health, 50(2), S81-S82 https://store.theartofservice.com/the-emotional-intelligence-toolkit.html

30 Emotional expression - Emotional intelligence 1 Since people with better emotional intelligence are sensitive to emotions, they are considered better team players and are family-oriented https://store.theartofservice.com/the-emotional-intelligence-toolkit.html

31 Emotional expression - Emotional intelligence 1 Gunderman states that emotional intelligence is a learned and an instinctual skill https://store.theartofservice.com/the-emotional-intelligence-toolkit.html

32 Bullying and emotional intelligence 1 (2013) Emotional intelligence https://store.theartofservice.com/the-emotional-intelligence-toolkit.html

33 Bullying and emotional intelligence - Childhood 1 (2012) [http://dx.doi.org/10.1016/j.jadohealth.2011.10.216 Relationships between adolescent girls' social-emotional intelligence and their involvement in relational aggression and physical fighting.] Journal of Adolescent Health, 50(2), S81-S82 https://store.theartofservice.com/the-emotional-intelligence-toolkit.html

34 Bullying and emotional intelligence - Workplace 1 (2013) [http://onlinelibrary.wiley.com/enhanced/doi /10.1111/j.1365-2834.2012.01372.x/ Exploring leadership capability and emotional intelligence as moderators of workplace bullying.] Journal of Nursing Management, 21, 553-562 https://store.theartofservice.com/the-emotional-intelligence-toolkit.html

35 Bullying and emotional intelligence - Malevolent creativity 1 It is conjectured that people with lower emotional intelligence may not see the impropriety in malevolently creative ideas or disregard how others would perceive them, and thus they have less issue with disclosing such ideas https://store.theartofservice.com/the-emotional-intelligence-toolkit.html

36 Bullying and emotional intelligence - Victimization and emotional intelligence 1 Victim peer relations showed strong negative correlations with the emotional management and facilitation dimensions of EI conceptualized as Emotional Management and Control and Emotions Direct Cognitions respectively, both of which made significant semi-partial contributions to the overall model of Emotional Intelligence https://store.theartofservice.com/the-emotional-intelligence-toolkit.html

37 Bullying and emotional intelligence - Bully-victims 1 Having low emotional intelligence increases the likelihood of being both a victim and a bully, which are apparently not mutually exclusive roles https://store.theartofservice.com/the-emotional-intelligence-toolkit.html

38 Bullying and emotional intelligence - Interventions 1 The most important elements of PYD for positive outcomes in the analysis were incorporation of emotional intelligence and self-efficacy, and the development of social norm|pro-social norms https://store.theartofservice.com/the-emotional-intelligence-toolkit.html

39 Religiosity and intelligence - Studies examining religiosity and emotional intelligence 1 [http://everydaypsychology.com/2008/12/e motional-intelligence-im-not-feeling.html Emotional Intelligence? I'm not feeling it.] everydaypsychology.com idea of emotional intelligence (EI) https://store.theartofservice.com/the-emotional-intelligence-toolkit.html

40 Religiosity and intelligence - Studies examining religiosity and emotional intelligence 1 In their 2002 article, entitled “Linking emotional intelligence, spirituality and workplace performance: Definitions, models and ideas for research”, they reviewed literature on both EI and various aspect of spirituality https://store.theartofservice.com/the-emotional-intelligence-toolkit.html

41 Emotional literacy - Emotional intelligence/literacy in education 1 In general, most of the criticisms of courses to promote pupils' emotional development have been directed at those that develop emotional intelligence https://store.theartofservice.com/the-emotional-intelligence-toolkit.html

42 Emotional literacy - Emotional intelligence/literacy in education 1 # Emotional intelligence/literacy courses can lead to more control over pupils with them being more defined in their behavior. https://store.theartofservice.com/the-emotional-intelligence-toolkit.html

43 Emotional literacy - Emotional intelligence/literacy in education 1 # The assessment of emotional intelligence/literacy can lead to pupils being labeled as inadequate. https://store.theartofservice.com/the-emotional-intelligence-toolkit.html

44 Emotional literacy - Emotional intelligence/literacy in education 1 # Emotional intelligence courses can locate problems in the individual that are also a function of how society is organised. https://store.theartofservice.com/the-emotional-intelligence-toolkit.html

45 Emotional literacy - Emotional intelligence/literacy in education 1 # Emotional intelligence courses have moral and ethical aspects that are not made explicit.Rietti, S. (2009) Emotional intelligence and moral agency: Some worries and a suggestion, Philosophical Psychology,, 22(2): 143-165. https://store.theartofservice.com/the-emotional-intelligence-toolkit.html

46 For More Information, Visit: https://store.theartofservice.co m/the-emotional-intelligence- toolkit.html https://store.theartofservice.co m/the-emotional-intelligence- toolkit.html The Art of Service https://store.theartofservice.com


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