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Published byNickolas Goodwin Modified over 9 years ago
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應英四甲 498C0927 鄭沁瑜 應英二乙 4A0C0056 林芷瑄
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Gender: female Age: … Highest degree: National University of Tainan Current company: National Museum of Tainan Literature Location: Tainan Job title: Guide Job duties: guide and explain the facilities and culture in the museum Years of working: 30 years
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Q1:Do you need to use English to commutate at work? How important is it for you to use English to communicate? A:Yes, I think basic English communication is very important. Q2:With what media and on what occasion do you use English to commutate? A: I often use English in Face-to face enquiry to communicate with guests.
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Q3:What are the purposes of the communication? A: The purpose of communication is to answer enquiries and introduction. Q4:What language communication problems do you have? A: At beginning, we misunderstood each other and we tried to use body language to solve the problem.
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Q5:What strategies and resources do you use to solve the problems? A:I need to improve my English communicating skills through meeting more foreign tourists.
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Q6: What cross-cultural communication problems do you have? What strategies and resources do you use to solve the problems? A: Keep asking other questions to make sure that we fully understand each other.
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Q7: How do you improve your language and cultural competence? A: I will go to English cram school to take adult English communicating classes when I am free.
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Q8:What help you think the government, the society or the company should provide to help workers improve their English competence? A:I think the government can provide free English course for us to learn English.
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Q9:What suggestion do you have for school English education? A: The school should promote third language learning, like Spanish, France, etc. Because some people from non- English speaking country couldn’t speak fluent English, and that will cause problems in communication
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TThis are the interior pictures of N ational Museum of Tainan Literature.
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TThe End TThank you for your listening.
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