1. Workforce Continuing Education FTE and Enrollment Trends Annual Years – 2012, 2013, 2014 DRAFT REPORT For more information, contact: Barbara Boyce @ boyceb@nccommunitycolleges.edu or 919-807-7158boyceb@nccommunitycolleges.edu Margaret Roberton @ robertonm@nccommunitycolleges.edu or 919-807-7159robertonm@nccommunitycolleges.edu

2. Workforce Continuing Education FTE and Enrollment Trends Table of Contents  Trend by Budget Codes  Trends by Program Area Codes  Trends by Course Titles  College Reports  Tier Funding Data References The data found in this document comes from custom statistical reports exported from the NCCCS Data Warehouse on March 12, 2015. Enrollment and FTE figures may vary among tables due to queries used to develop the reports and/or from the rounding-off of numbers. The purpose of this document is to provide community college staff with an overview of the types of reports used by System Office staff to analyze FTE and enrollment trends. The information contained in this document is not official and is not intended to replace any official source. 2

3. TRENDS BY BUDGET CODES Workforce Continuing Education 3

4. Trends by Budget Codes College 2011 FTE 2012 FTE 2013 FTE Change in FTE 2012 to 2013 1 1 Occupational Extension 2 2 3 3 4 4 Note: Annual FTE = Reporting Terms (Spring + Summer + Fall) (Table Structure) Table Heading Filter 3-Year Trend Analysis Change Analysis 4

5. Trends by Budget Codes College 2013 FTE Spring 2013 Spring 2013 Spring 2013 Occupational Extension 2 2 Note: 2013 Annual FTE = (Spring 2013 + Summer 2013 + Fall 2013) (Table Structure) Term by Term Analysis 1 1 Annual FTE 5

6. Trends by Budget Codes College 2012 FTE 2013 FTE 2014 FTE Change in FTE 2013 to 2014 Statewide 29,040.8628,351.2026,279.74-2,071.45 Occupational Extension 6 Total Change-2,071.45 Percentage Change from 2013-7% Average Change-35.71 Spike Year2012 Number Colleges with Increases13 Number Colleges with Decreases45

7. Trends by Budget Codes Occupational Extension 7 Highest FTE Growth201220132014Growth% Change  Pitt CC548.88554.68621.6866.9912%  Southwestern CC435.93458.45495.5537.108%  Roanoke Chowan CC183.47156.04191.4735.4323%  Isothermal CC267.57209.83237.3927.5613%  College of the Albemarle273.75243.79269.4125.6211%  Sampson CC305.91323.39344.6621.277% Highest FTE Decline 201220132014Growth% Change Lenoir CC1,591.201,579.011,352.98-226.02-14% Central Carolina CC865.46835.08666.13-168.96-20% Cape Fear CC813.09787.86630.07-157.79-20% Blue Ridge CC484.91438.88326.99-111.9-25% Forsyth TCC953.52812.75708.57-104.18-13% Coastal Carolina CC778.13642.38539.32-103.06-16%

8. Trends by Budget Codes Occupational Extension 8 Highest Percentage Gain201220132014Growth% Change  Roanoke Chowan CC183.47156.04191.4735.4323%  Isothermal CC267.57209.83237.3927.5613%  Tri-County CC151.15128.23144.7616.5413%  Pitt CC548.88554.68621.6866.9912%  Pamlico CC167.32132.76148.5915.8312%  College of the Albemarle273.75243.79269.4125.6211% Highest Percentage Drop201220132014Growth% Change James Sprunt CC239.54185.48127.66-57.82-31% Martin CC184.72206.48153.37-53.12-26% Blue Ridge CC484.91438.88326.99-111.9-25% Western Piedmont CC354.88356.5275.69-80.81-23% Central Carolina CC865.46835.08666.13-168.96-20% Cape Fear CC813.09787.86630.07-157.79-20%

9. Trends by Budget Codes College 2012 FTE 2013 FTE 2014 FTE Change in FTE 2013 to 2014 Statewide 19,551.1219,100.1515,202.84-3,897.31 Basic Skills 9 Total Change-3,897.31 Percentage Change from 2013-20% Average Change-67.19 Spike Year2011 Number Colleges with Increases1 Number Colleges with Decreases57

10. Trends by Budget Codes Basic Skills 10 FTE Growth?201220132014Growth% Change Southwestern CC100.11101.52106.144.625% Haywood CC56.3146.9045.34-1.56-3% Edgecombe CC203.37191.11184.60-6.51-3% Tri-County CC38.92045.3036.52-8.78-19% Wilkes CC264.90250.60241.69-8.91-4% Brunswick CC255.23246.29236.57-9.72-4% FTE Decline 201220132014Growth% Change Wake TCC1,430.881,566.691,308.73-257.96-16% Guilford TCC1,093.401,106.93849.16-257.76-23% Central Piedmont CC1,438.001,406.671,152.15-254.52-18% Fayetteville TCC1,115.221,063.59815.11-248.48-23% Central Carolina CC800.42821.10593.93-227.16-28% Forsyth TCC651.91663.23536.44-126.79-19%

11. Trends by Budget Codes Basic Skills 11 Low Percentage Change201220132014Growth% Change Haywood CC56.3146.945.34-1.56-3% Edgecombe CC203.37191.11184.6-6.51-3% Wilkes CC264.9250.6241.69-8.91-4% Brunswick CC255.23246.29236.57-9.72-4% Sampson CC342.46345.07322.36-22.71-7% Mayland CC328.93322.61299.62-22.99-7% Highest Percentage Drop201220132014Growth% Change James Sprunt CC81.8367.8937.1-30.79-45% Rockingham CC106.3391.5752.12-39.45-43% Blue Ridge CC135.99145.9690.34-55.62-38% Johnston CC270.08242.48152.66-89.82-37% Wilson CC214.44210.73138.49-72.24-34% Cleveland CC151.74150.6599.61-51.04-34%

12. Trends by Budget Codes Call to Action: Check with your college president to review your estimated budget FTE for fiscal year 2015-2016. 12

13. Critical Research Questions 13 1.What factors (internal and external) impacted the change in my FTE figures? 2.Will those factors still exist during the next year? 3.How will I benchmark by target FTE for 2016- 2017? 4.How do I develop SMART goals to meet my targets? SMART stands for S pecific, M eaningful and Measurable, A greed to and Attainable, R eality-based, and T imely.

14. TRENDS BY PROGRAM AREA CODES Workforce Continuing Education 14

15. Trends by Program Area Codes 15 College FTE 2012 FTE 2013 FTE 2014 Change in FTE (2013 to 2014) Enrollment 2012 Enrollment 2013 Enrollment 2014 Change in Enrollment (2013 to 2014) Basic Skills19,556.7019,104.9715,209.22-3,895.75320,698351,398252,001-99,397 Health Occupations6,029.255,878.265,213.57-664.6948,30746,43343,598-2,835 EMS4,259.244,167.034,074.76-92.26143,987147,525141,562-5,963 Criminal Justice2,916.602,938.252,935.66-2.59224,547227,620217,644-9,976 Fire & Rescue Services3,134.352,944.432,782.48-161.95158,392159,437155,249-4,188 HRD3,571.523,340.742,636.26-704.49135,335134,969107,148-27,821 Service Occupations1,504.821,681.031,683.112.099,7009,7128,509-1,203 Industrial/Manufacturing1,515.351,587.811,589.611.8011,17210,72010,700-20 Construction1,905.251,617.411,477.91-139.5011,5629,5878,898-689 Community Service1,302.931,207.961,127.50-80.4666,93763,77059,634-4,136 Self-Support Occupational1,222.611,197.711,089.32-108.3960,85461,08356,915-4,168 Business1,251.041,134.96969.96-165.0023,89021,56317,943-3,620 Computer Training985.91975.82843.70-132.1320,78918,27914,782-3,497 Agri/Natural Resources602.63571.22489.22-82.002,9732,8062,568-238 BLET338.70379.15362.73-16.42777695899204 Driver Training141.95181.34274.1192.777058661,108242 Auto Maintenance/Repair298.71270.48206.41-64.061,4201,3371,772435 Early Childhood/Teacher215.19221.41181.30-40.125,7195,8805,029-851 Government Regulations143.90153.03161.398.366,3936,4306,370-60 Motor Vehicle/DMV123.31122.14126.974.8412,28612,00712,632625 Foreign Languages162.96128.95115.73-13.213,2722,6882,287-401 Aircraft Systems23.1668.36103.4335.0619641945233 Emergency Management99.5079.8473.19-6.654,5354,1624,25189 Energy-Related25.3717.427.21-10.21448452182-270 Continuing Education Total 32,514.9831,602.4129,543.85-2,058.56 998,001991,719929,995-61,724

16. Trends by Program Area Codes 16

17. Trends by Program Area Codes: Health 17 Analysis Total Colleges % Total FTEs  Increase in FTE:1119%47.56  Decrease in FTE:4781% o Greater than 2011-361.45 o Between 10-2011-164.72 o Less than 1025-114.89 Trends:  Health is the program area that generates the highest FTE.  There were 47 colleges (81%) who saw a decrease in FTE in this area.  This program area has been trending downward over the last 4 years.  Labor market data project this area to be the fastest growing occupational cluster. Critical Research Questions:  What factors (internal and external) impacted the change in FTE and enrollment figures?  Where is the disconnect between the demand for training and the decline in FTE and enrollment? FTE 2012 FTE 2013 FTE 2014 Change in FTE (2013 to 2014) Enrollment 2012 Enrollment 2013 Enrollment 2014 Change in Enrollment (2013 to 2014) 6,029.255,878.265,213.57-664.6948,30746,43343,598-2,835

18. Trends by Program Area Codes: Public Safety 18 Trends:  Traditionally, Public Safety has been the program area with the largest percentage of total FTE.  In 2014, the Public Safety cluster only represented 20% of the total statewide FTEs.  Fire/Rescue FTE has been trending downward over the last 4 years.  Conversations regarding the training needs of public safety agencies to include the instructional delivery methods is a “hot topic” conversation at the state and local level. Critical Research Questions:  What factors (internal and external) impacted the change in FTE and enrollment figures?  How do we maintain the rigor, relevance, and quality of training for public safety agencies. Program Area FTE 2012 FTE 2013 FTE 2014 Change in FTE (2013 to 2014) Enrollment 2012 Enrollment 2013 Enrollment 2014 Change in Enrollment (2013 to 2014) EMS4,259.244,167.034,074.76-92.26143,987147,525141,562-5,963 Criminal Justice2,916.602,938.252,935.66-2.59224,547227,620217,644-9,976 Fire & Rescue3,134.352,944.432,782.48-161.95158,392159,437155,249-4,188

19. Trends by Program Area Codes: Transportation 19 Trends:  The FTE for both Driver Training and Aircraft System have doubled.  Motor Vehicle/DMV has relatively low FTE as compared to the enrollment.  Auto Maintenance/Repair is on a downward trend.  Labor market data project this area to be the fastest growing occupational cluster. Critical Research Questions:  What factors (internal and external) impacted the change in FTE and enrollment figures?  How do we maintain the rigor, relevance, and quality of training for public safety agencies. Program Area FTE 2012 FTE 2013 FTE 2014 Change in FTE (2013 to 2014) Enrollment 2012 Enrollment 2013 Enrollment 2014 Change in Enrollment (2013 to 2014) Driver Training141.95181.34274.1192.777058661,108242 Auto Maint/Repair298.71270.48206.41-64.061,4201,3371,772435 Motor Veh/DMV123.31122.14126.974.8412,28612,00712,632625 Aircraft Systems23.1668.36103.4335.0619641945233

20. Trends by Program Area Codes: Driver Training 20 Trends:  This program area has been trending upward over the last 4 years.  Labor market data project this area to be the fastest growing occupational cluster. Critical Research Questions:  What factors (internal and external) impacted the change in FTE and enrollment figures?  Where is the disconnect between the demand for training and the decline in FTE and enrollment? College FTE 2012 FTE 2013 FTE 2014 Change in FTE (2013 to 2014) Enrollment 2012 Enrollment 2013 Enrollment 2014 Change in Enrollment (2013 to 2014) Caldwell CC and TI2.8444.2791.3947.1333113256143 Sampson CC66.4565.2987.2021.9118520224644 Nash CC10.7313.0719.916.84799613438 Isothermal CC13.67010.88 74039 Surry CC1.98010.33 11037 Gaston College05.307.722.42019289 Carteret CC4.074.467.623.16376967-2 Cape Fear CC5.204.415.691.2776647814 Mitchell CC003.35 0012 Davidson County CC002.38 0011

21. TRENDS BY COURSE TITLES Workforce Continuing Education 21

22. Trends by Course Titles 22 Course IDCourse Title FTE 2012 FTE 2013 FTE 2014 Change in FTE (2013 to 2014) Enrollment 2012 Enrollment 2013 Enrollment 2014 Change in Enrollment (2013 to 2014) NUR3240Nurse Aide Level I2952.532855.452463.87-391.5711,86311,3999,782-1,617 EMS3044EMT Basic: Initial1243.391293.481275.97-17.514,6354,7894,672-117 EMS3031EMT Paramedic: Initial1191.831057.371146.0688.691,6681,7061,892186 HRD3001HRD Employability Skills1259.121339.571118.30-221.2723,80828,92024,098-4,822 CJC3952Mandated In-Service Training895.10905.80918.1412.34124,267126,650125,385-1,265 MED3300Medical Assisting741.91819.87796.65-23.211,8022,1011,919-182 COS3201Cosmetology507.47626.71691.1764.468011,0291,182153 WLD3106Welding521.37530.73529.55-1.182,4532,8082,84234 MLA3022Phlebotomy534.90488.10489.121.031,9851,8051,763-42 Critical Research Questions:  What factors (internal and external) impacted the change in FTE and enrollment figures?  Where is the disconnect between the demand for training and the decline in FTE and enrollment?

23. Trends by Course Titles - Health 23 Course IDCourse Title FTE 2012 FTE 2013 FTE 2014 Change in FTE (2013 to 2014) Enrollment 2012 Enrollment 2013 Enrollment 2014 Change in Enrollment (2013 to 2014) NUR3240Nurse Aide Level I2,952.532,855.452,463.87-391.5711,86311,3999,782-1,617 MED3300Medical Assisting741.91819.87796.65-23.211,8022,1011,919-182 MLA3022Phlebotomy534.90488.10489.121.031,9851,8051,763-42 NUR3241Nurse Aide Level II346.86345.65299.05-46.591,3941,4101,196-214 PHM3250Pharmacy Technician221.98225.25222.43-2.831,8221,7881,734-54 MED3030Healthcare Billing and Coding195.73166.70126.74-39.951,6621,4691,134-335 HEA3021Massage Therapy89.77162.47108.17-54.30233276145-131 OSC3608Health Unit Coordinator70.2453.3854.441.074193163193 MED3006Medical Office Assistant76.6343.3045.201.901,06970472218 PSF3100Sports Medicine Technology2.6741.2632.65-8.6169311623 NUR3267ECG Monitor Technician19.4730.2032.492.2822530732417 PHM4100Medication Aide32.0131.0124.58-6.43911885694-191 Critical Research Questions:  What factors (internal and external) impacted the change in FTE and enrollment figures?  Where is the disconnect between the demand for training and the decline in FTE and enrollment?

24. Trends by Course Titles – Nurse Aide I 24 Course IDCourse Title FTE 2012 FTE 2013 FTE 2014 Change in FTE (2013 to 2014) Enrollment 2012 Enrollment 2013 Enrollment 2014 Change in Enrollment (2013 to 2014) NUR3240Nurse Aide Level I2,952.532,855.452463.87-391.5711,86311,3999,782-1,617 Critical Research Questions:  What factors (internal and external) impacted the change in FTE and enrollment figures?  Where is the disconnect between the demand for training and the decline in FTE and enrollment? Analysis Total Colleges % Total FTEs  Increase in FTE:1018%51.38  Decrease in FTE:4782% o Greater than 207-192.18 o Between 10-2010-141.62 o Less than 1030-109.62 Trends:  Nurse Aide I generates the highest FTE of all course offerings.  There were 47 colleges (82%) who saw a decrease in FTE in this area.  This program area has been trending downward over the last 4 years.  Labor market data project this area to be the fastest growing occupational cluster.

25. COLLEGE REPORTS Workforce Continuing Education 25

26. College Reports – Program Mix 26

27. College Reports – Program Mix 27

28. College Reports – Program Mix 28

29. College Reports – Program Mix 29

30. College Reports – Program Mix 30

31. College Reports – Program Mix 31

32. College Reports – Program Mix 32

33. College Reports – Program Mix 33

34. PROGRAM ANALYSIS – SAMPLE QUESTIONS Workforce Continuing Education 34

35. Sample Tools and Resources Page 35 Colleague Base Reports XCESStatistical Report providing estimated FTE data and registration numbers XCLSStatus Report providing course status information to include ‘graded’, ‘late’ or ‘canceled’ Informer Reports Custom reports that pull from ‘live’ Colleague data. Can provide cross views into Course, Student and AR dependent on access.

36. Program Analysis – Sample Questions Page 36 Broad Category Course Offerings 1.What specific courses do you offer? 2.Do these courses reflect the training needs in your local area? 3.What courses earned the highest and lowest FTE figures? Were they appropriate for the specific course offering? 4.What courses had the highest and lowest enrollment figures? Were they appropriate for the specific course offering? 5.Did enrollment and FTE increase or decrease for the following timeframes? o Reporting Term: Term-over-Term and High/Low Reporting Terms o Reporting Year: Year-to-Year change--- 1-yr, 3-yr, and 5-yr

37. Program Analysis – Sample Questions Page 37 Broad Category Course Offerings 6.What relational changes occurred between increases/decreases in enrollment and FTE? 7.What factors (internal and external) impact the change in enrollment and FTE figures? Will those factors still exist during the next year? 8.Did the scheduled hours/length of course/time format impact your enrollment and FTE? If yes, what action steps will you take to maintain/increase growth? If not, what action steps will you take to change the situation? 9.How did the occupational extension registration fee structure impact the following: courses offered, class location, enrollment and FTE?

38. Program Analysis – Sample Questions Page 38 Broad Category Course Offerings 10.Can you identify broad categories to describe your mix of programs and services? 11.What are some specific descriptors within your broad categories? 12.Can you answer the “who, what, and why” questions related to your target audience and the type of courses they take?

39. TIER FUNDING Workforce Continuing Education 39

40. Tier Funding Tier Designations A college’s continuing education (OE) budget FTE is categorized into four funding tiers based on the proportion of the college’s actual FTE in each tier. Tier 1A includes FTE in a limited number of continuing education (OE) courses that train students for the exact same third-party certification as curriculum courses in Tier 1A. Tier 1B includes FTE in short ‐ term, workforce continuing education courses that help prepare students for jobs in priority occupations and lead to competency ‐ based industry credentials. Tier 2 includes FTE in other continuing education (OE) courses that are scheduled for 96 hours or more and are mapped to a third-party credential, certification, or industry-designed curriculum Tier 3 includes FTE in all other continuing education (OE) courses. Page 40 Budget FTE Continuing Education (Occupational Extension) budget FTE equals the average of the past two years (spring, summer, and fall) or the latest year, whichever is greater.

41. Tier Funding Page 41 Allocation Method for FY 2014-15 Each college receives a base continuing education (OE) allocation of $65,501, which represents funding for one instructional unit (or the equivalent of one full-time faculty member). In addition to this base, a college is allocated funding based on tier funding--- Tier Designations Dollar Value Per Budget FTE 1A$4,170.62 1B$3,691.47 2$3,208.16 3$2,724.95