1. www.cxagents.com/nz www.cxagents.com/nz v4 Overview Briefing Feb 2009

2. What is new in CXagents.com v4? (New look and feel (More personalized (Improved site information architecture (Improved functionality and usability (Streamlining the segmentation (Quicker, easier search for information

3. Member Login Page

4. (Member Login includes new registration and forgot “Username” or “Password” facility, What’s New Shows the 3 latest news items that have been loaded on the website. Member Login Page

5. Fare Box News (Local/Global) Agent Promotion Profile/Logout My inbox Customer Offers Travel Advisories Quick Links Homepage - Overview

6. (Function as Fare Search short-cuts (Fare Sheet Search by Destination or Fare Sheet Title (Group Enquiry Able to view and reply acceptance Homepage - Fare Box

7. News i.e. Revise Fuel Surcharge, Rsvn/Tktg New Procedures, Flight Schedule updates. Homepage - News / Travel Advisories Advisories i.e. New Airport Regulations, Security Measures updates.

8. Homepage - Customer / Agent Offers Customer Offers Local Packages available in the market. Agent Promotions Promotions for agents etc.

9. Homepage - Quick Links Order CX Items Package brochures, posters etc. request Downloadable Forms Package booking forms download Newsletter PlaneTalk newsletter - CX latest news updates Online Check-In Online check in for passenger’s link Worldwide Contacts CX worldwide reservation office contact number

10. Fares (Latest Update Fare Sheet Show fares that are updated in last 14days (Current Fare Sheet Show all current available fares (Archived Fare Sheet shows past fare sheets for references

11. (Reservation Policies ASR, API, GDS Do & Donts (Ticketing Policies TNN, ET Revalidations (Baggage Excess Baggage Charges (Passenger Assistance Special Meals (Special Passenger Handling Wheelchair, UM, MEDA Policies & Procedures

12. (Travel Classes Business and Economy class products (Check-In Worldwide Check-in Airports, Online Check-in information (Lounges Worldwide Lounge Facilities (Frequent Flyers & oneworld MPO, AM, OW partners information (HKIA Transit, Departure, Arrival (About Mainland China Maps, City Codes (Destination CX Worldwide Destinations Service & Network