1. CPAN 410 & GAME 410 Project Management

2. Nicoleta Zouri Email: nicoleta.zouri@humber.ca

3. 1. Assignments 2. Case studies/Quizzes 3. Midterm Exam 4
1. Assignments 2. Case studies/Quizzes 3. Midterm Exam 4. Final Project – teams Note: must obtain 60 or more in the midterm exam and final project for the assignments and case study to count. Passing grade for course is 60.

4. -Explaining the difference between projects and non-projects -Understanding the characteristics of a project - Understanding the reasons for both failure and project success - Explain the difference between an IS project and a non-IS project - Define Key terms in project management - Describe tools and technique used in project management - Understand the history of project management

5.  Project: a planned undertaking of related activities to reach an objective that has a beginning and an end

6.  Project Management Institute (PMI): an association designed to bring together project management professionals and systematically capture project management knowledge. As of 2006 it has a membership of 214,000 people from 159 countries. PMI delivers educational services and offers certification as a Project Management Professional for those with extensive project management experience. PMI publishes 3 periodicals: PMI Network, Project Management Journal and PM Today.

7.  Stakeholder: a person who has interest in a new or existing project

8.  Project Sponsor: a member of the organization who is responsible for the high level support of the project

9.  Project Manager: a person with a diverse set of skills – general management, leadership, technical, conflict management, and customer relationship management – who is responsible for initiating, planning, executing, controlling and monitoring and closing down a project.

10. Why Undertake a Project
Why Undertake a Project? - To take advantage of a business opportunity - To solve a business problem

11. Project failures:
About 40% of al IT projects fail to meet business requirements
The average cancelled IT project is scheduled to last 27 weeks and is canceled on week 14. AT least $1 million spend on work without successful business outcome
The average IT organization ties up 10 % of its IT staff on work that contributes no value to the business
Project team members are usually aware 6 weeks of project failure before its finally cancelled by management

12. Project Failure (French Study)

13. Examples of Project failures:
Projects that finish over budget
Not completed on time
Projects finished on time and on budget but failed to deliver a system that met stakeholders expectations

14. Top Five Causes of Project Failure (OASIG Study)
Lack of attention to human and organizational factors
Poor project management
Poor articulation of user requirements
Inadequate attention to business needs and goals
Failure to involve users appropriately

15. 2004 Study by Wallace & Keil Lack of executive support
Lack of user involvement
Inexperienced project manager
Inexperienced team members
Unclear business objectives
Unreliable estimates
Lack of effective project management methodology
New software infrastructure
Unstable organizational environment
Unreliable outside suppliers

16. Most causes are of social and organizational issues
Most causes are of social and organizational issues. Failure to correctly estimate costs, duration or complexity of the project. Incorrect estimation of different aspects of project during any phase can result in failure

17. Unique Feature of IS projects (7 unique feature for IS projects):
Technological context is in continuous flux
Difficulty in hiring and retaining experienced IT project employee
Management of extensive user involvement necessary in IT projects.
Need to understand established systems development methodologies and how these can be integrated into a project management framework.
The attempted solution may never been tried before ( build a system with a new functionality)
Managing Project Scope: the scope is likely to change in many projects
Technologies might change during the course of the project (a new version of the system might be released; company might adopt new version or move to a new technology)

18. IS Project Complexities

19. Project Management
The application of knowledge, skills, tools and techniques to project activities to meet project requirements.

20. Project Management Process Groups: Initiating, Planning, Executing, Controlling and Closing a Project.

21. Project Management Life Cycle: The phases a project goes through from concept to completition.

22. Project Management Life Cycle
Initiate – potential projects are identified and evaluated in terms of importance to the organization
Plan – scope, time, cost and risk management planning takes place
Execute – project plan is followed
Control – project performance is measured against the project plan
Close – final paper work completed and sign off by all stakeholders

23. Various Project Management Tools/Techniques
Gantt Chart
Tool that can be used to plan and track project activities
Critical Path Method (CPM)
A method used for determining the sequence of task activities that directly affect the completion of a project
Program Evaluation and Review Technique (PERT)
A technique that uses optimistic, pessimistic, and realistic time to calculate the expected time for a particular task
Microsoft Project
Most widely used project management software
Application Service Provider (ASP) software
Web hosted project management software
Industry-Specific software
Software which addresses a specific industry or environment

24. Work Breakdown Structure (WBS): a listing of the activities necessary for the completition of a project.

25. Gantt Chart: a bar chart showing the start and end dates for the activities of the project.

26. Gantt Chart

27. Network diagram: a schematic display that illustrates the various tasks in a project as well as their sequential relationship.

28. Project Management Body of Knowledge (PMBOK): A repository (warehouse/storage) of the key project management knowledge areas.

29. Project Management 9 Core Areas of Knowledge:
Project Integration Management
Project Scope Management
Project Time Management
Project Cost Management
Project Quality management
Project Human Resources Management
Project Communication Management
Project Risk Management
Project Procurement Management (outsorcing)

30. 1. Project Integration Management
Project plan development
Project plan execution
Integrated change control

31. 2. Project Scope Management
Initiation
Scope planning
Scope definition
Scope verification
Scope change control

32. 3. Project Time Management
Activity definition
Activity sequencing
Activity duration estimating
Schedule development
Schedule control

33. 4. Project Cost Management
Resource planning
Cost estimating
Cost budgeting
Cost control

34. 5. Project Quality management
Quality planning
Quality assurance
Quality control

35. 6. Project Human Resources Management
Organizational planning
Staff acquisition
Team development

36. 7. Project Communication Management
Communication planning
Information distribution
Performance reporting
Administrative closure

37. 8. Project Risk Management
Risk management planning
Risk identification
Quantitative risk analysis
Qualitative risk analysis
Risk response planning
Risk monitoring and control

38. 9. Project Procurement Management (outsorcing)
Procurement planning
Solicitation planning
Solicitation
Source selection
Contract administration
Contract closeout

39. The History of Project management:
 Ancient Egypt – construction of pyramids
 Modern PM start as early as 1800 – railway development

40.  Henry Lawrence Gantt, mechanical engineer, developed Gantt chart, a tool used to plan and track project activities.

41. Technology for Project Management:
130 Web-based project management providers available
Project Management software can be industry specific such as: AbacusPM for fabricators, SYMPAQ SQL for accounting, CS/10,000 for Information Systems, Teamwork, low end software systems: Primavera, Copper 2004, high end: eFPro Manager.
The most well know software is MS Project.

42. Industry Specific Software

43. Questions ?

44. Assignment
Read chapter # 1, & 2