1. GW 101 FINANCIAL MATTERS

2. GW 101: FINANCIAL MATTERS CI Day 2 Summer 2014

3. AGENDA Student Services What is Colonial Central? Online Resources FERPA Student Life Cycle Student Account e Bill Financial Assistance Payment Options and Monthly Payment Plan Tuition Insurance Q&A

4. When is the bill due every semester? In order to directly receive notifications regarding tuition bills, what does your son or daughter have to set you up as in Student Account e Bill? What does FERPA stand for? What is the name of the form that the student completes to grant you access to their financial and/or educational records? What should you consider purchasing before the start of the semester that will protect your financial tuition investment if your son or daughter needs to withdraw from school for health reasons? QUICK FIRE QUIZ PREVIEW

5. Department Responsibilities Student Financial AssistanceFinancial aid awards, loans, counseling Student AccountsBilling and accounts Registrar Registration, FERPA, transcripts Student ParkingPermits Military & Veteran Services GI Bill/VA benefits, counseling GWorld CardID card and meal plan GW STUDENT SERVICES

6. Co-location of student service offices including Student Financial Assistance, Student Accounts, Registrar, Student Parking Services, Military & Veteran Services, and GWorld. Financial Services counselors are cross-trained to assist with both financial aid and billing/account questions. Located on the Ground Floor of Marvin Center. Web address: colonialcentral.gwu.edu Email: ccentral@gwu.edu Phone: 202-994-9000 WHAT IS COLONIAL CENTRAL?

7. C OLONIAL C ENTRAL. GWU. EDU

8. START HERE…

9. Student Self Service: GWeb - http://banweb.gwu.edu http://banweb.gwu.edu Register for classes Access Student Account e Bill to view tuition bill and pay online View schedule and grades View and accept financial assistance award Check on processing status of financial assistance requirements Update contact information View earnings from student employment View “ holds ” Department Sites: Registrar: registrar.gwu.eduregistrar.gwu.edu Student Accounts: studentaccounts.gwu.edustudentaccounts.gwu.edu Student Financial Assistance: gwired.gwu.edu/finaidgwired.gwu.edu/finaid Military & Veteran Student Services: services.military.gwu.eduservices.military.gwu.edu GWorld: gworld.gwu.edugworld.gwu.edu Housing: living.gwu.eduliving.gwu.edu GW Dining: gwcampusdining.comgwcampusdining.com ONLINE RESOURCES

10. SOCIAL MEDIA

11. FERPA is a federal law that protects the privacy of students’ educational records. Student education records are confidential and cannot be released without written consent of the student. The Registrar’s Office maintains two FERPA release forms: (ONLY ONE IS REQUIRED) Student Consent Financial Dependency The student consent forms are located in Colonial Central and online. We encourage students to submit this form while they are on campus for Colonial Inauguration. FERPA FAMILY EDUCATIONAL RIGHTS AND PRIVACY ACT OF 1974

12. Register for fall classes Fall balance emailed to student First time borrowers finalize Loan Applications / Promissory Notes Sign up for monthly payment plan Move In Classes start, account balance due July – Sept Holds for past due accounts Register for spring classes Spring balance emailed to student Finals, semester ends Winter break Oct - Dec Classes start and account balance due Holds for past due accounts Submit FAFSA for upcoming academic year Jan - March April - June Complete application for financial assistance for next year Register for fall classes Sign up for monthly payment plan STUDENT LIFE CYCLE

13. GW utilizes an electronic billing system, called Student Account e Bill, for disseminating, accessing, and paying tuition bills. Student Account e Bill is accessible via GWeb and the Student Account and Colonial Central websites. STUDENT ACCOUNT eBILL

14. Students receive emails indicating the amount of their tuition bill a few weeks before each semester begins (as long as they have registered for courses). This email directs them to log into Student Account eBill to view their current activity and point-in-time statement of account. Students can set up multiple authorized users in the e Bill system. Authorized users have access to all e Bill features and also receive emails regarding tuition bills. Users can now sign up to receive text notifications of billing activity. STUDENT ACCOUNT eBILL

15. First day of each semester Fall 2014 – August 25 Spring 2015 – January 12 WHEN ARE BILLS DUE?

16. E XAMPLE OF S TUDENT A CCOUNT B ILL Highlights: Fixed rate tuition & fees Room & board Voluntary library gift Mandatory health insurance (for international students) Pending credits

17. Office of Student Financial Assistance awards need-based assistance in the form of federal and institutional aid. International students may be eligible for institutional aid after completing 30 credits. Pending Credits on Statement of Account Grants, Scholarships and Loans Federal Work Study does not appear on bill Next steps Provide any outstanding financial documents required to confirm your awards Accept award via GWeb Financial Aid menu Finalize Loans (Federal and/or Alternative) Reapply each academic year for assistance FINANCIAL ASSISTANCE

18. Online payments in e Bill system via electronic check Wire Transfers 529 Plans or 3 rd Party Payments External Scholarships Parent and Student Loans Monthly Payment Plan NOTE: GW does not accept cash or credit cards. PAYMENT OPTIONS

19. Enroll online via Student Accounts website Annual or semester plans are available Credit card may be used MONTHLY PAYMENT PLAN

20. The Tuition Refund Plan (T.R.P.), an elective insurance program, provides coverage for tuition, room and board charges throughout the course of the semester if your student must withdraw from GW for health reasons. The annual cost to insure your tuition investment is $350-500 and will cover 80% of the loss incurred. After the fourth week of classes, students who drop or withdraw from classes do not receive a refund of their student account charges per the University’s withdrawal and refund policy. Visit this link to connect to the Dewar website to complete the application for tuition insurance: http://studentaccounts.gwu.edu/tuition-insurance http://studentaccounts.gwu.edu/tuition-insurance TUITION INSURANCE: Mono shouldn’t cost you $20,000…

21. o Parent/Guardians o Maintain an ongoing dialogue with student about deadlines and university communications o Watch for correspondence sent home o Complete payment arrangements o Sign up for parent email list through the Office of Parent Services o Students o Check email, if you don’t use GW email, setup forwarding o Check GWeb regularly o Be aware of due dates o Authorize and share access with parent/guardian via FERPA release form o Forward important email notifications home o Set up parent(s) as authorized user(s) in Student Account e Bill STUDENT / PARENT RESPONSIBILITIES

22. QUIZ When is the bill due every semester? In order to directly receive notifications regarding tuition bills, what does your son or daughter have to set you up as in Student Account e Bill? What does FERPA stand for? What is the name of the form that the student completes to grant you access to their financial and/or educational records? What should you consider purchasing before the start of the semester that will protect your financial tuition investment if your son or daughter needs to withdraw from school for health reasons?

23. QUESTIONS?