2. Project #1 Makers : Nikunj Zalavadia Bhautik Patel Saurabh Patel Viral Patel Hiren Shah

3. Michael S. Dell Chairman of the Board & Chief Executive Officer The company was found in 1984 by Michael Dell.

4. Dell Organization S elling personal computer systems directly to customers, Dell could best understand their needs, and efficiently provide The most effective computing solution to meet those needs.

5. Dell Manufacturing Plants World Wide  Austin, Texas  Nashville, Tennessee  Limerick, Ireland  Penang, Malaysia  Xiamen, China  Eldorado do Sul, Brazil

6. Offered Services By DELL  Corporate and institutional customers  Person relationships with consumer  Telephone and internet purchasing  Customized computer systems  Online and phone technical support  Next day, on site product service.

7. Dell Inputs  Internal Sources  External Destination Internal sources Inpu t External Destination

8. Internal Sources  Purchasing  Receiving  Inventory  Production  Sales  Distribution  Billing  Collection  Paying Internal sources Organizatio n Purchasin g Receivin g Inventor y Production Sales Distributio n Billing Collectio n Paying

9. External Destination  Federal Government  State Government  Local Government  Stockholders  Vendors  Advertising  Lenders  Customers Unions  Competitors  Community External Destination Federal governme nt State government Local government Stockholder s vendors Advertisin g Customer s Unions Competitor s Community Lenders

10. Internal sources Organizatio n Inpu t Purchasin g Receivin g Inventor y Productio n Sales Distributio n Billing Collectio n Paying External Destination Federal governme nt State government Local governmen t Stockholders vendors Advertisin g Lenders Customer s Unions Competitors Communit y DELL

11. BUSINESS HOMEBASE PC HOME BUSINESS BUSNESSESORGANIZATION HARDWARE / SOFTWARE YOUR SYSTEM ORDERS

12. Dell Products  Desktops  Notebooks  Workstations  Servers  Handhelds (Pam Pilots)  Accessories

13. Order Status  By online  By Phone  By tracking number

14.  A s soon as you plug in your new pc in to electric outlet and with phone line or network your computer registration will start for verifying your product, and that information will go to feedback to dell’s server. Product Verification

15. Customer Services  Toll free phone number  Technical support website. ( www.support.dell.com)  Technical support assistant software. (Ask Dudley)  Fax  DellTalk  E-mail Dell

16. Warranty and service  S Standard Support Services  Optional Support Service  Dell International Service Program for Notebooks  Add-On Hardware  Guarantees  Warranties  Service Contracts