1. OUT WEST AND DOWN UNDER: EXPLORING GEOGRAPHIES OF STAFF DEVELOPMENT Janelle Zauha, Professor Montana State University Libraries Garry Potter, Manager Library Staff Resources Victoria University Library CAVAL October 16, 2009

2. INTRODUCTION Two maps of staff development terrain, offering alternative paths and different vistas Do common problems = common solutions? What can we learn from each other?

3. Map I: VICTORIA UNIVERSITY

4. Multi-sector university (Higher Ed and Further/Vocational education) Approx 50,000 students 11 campuses & libraries 124 staff in 102.75 positions Approx 20 casual student assistants

5. Copyright © 2004. The Age Company Ltd http://www.theage.com.au/articles/2004/04/26/1082831482802.html

6. THE JOURNEY @ VU 2002 – recognized strategic importance of embedding continuous staff development Created portfolio of staff development (initially Librarian eventually Manager), staff development committee 2003 – methodology for developing staff skills - commitment, currency & relevance; capability, performance & results (Brinkerhoff); recruiting, retaining & leading (Usherwood)

7. Methodology & accompanying staff development plan linked to staff performance and development plans, Library operational plan, & University strategic plan Key competencies matrix – core skills mapped to positions 2008 – Workforce plan – framework for library staff; strategies to create a sustainable and flexible, skilled workforce, “one library” service oriented approach, adaptive to change & technology

8. WORKFORCE PLAN 7 strategies Structure Position descriptions & titles Recruitment Staff development Students as employees Extended opening hours Cultural awareness

9. CHALLENGES WE FACED

10. THE FUTURE Evaluate – are we getting it right? plan, review & do Library review process – how will this inform future staff development needs of the Library ? Environmental scans  Technology futures  Research  Teaching & learning Inform what we look like – right people, in the right place, at the right time, with the right skills

11. Map 2: MONTANA STATE UNIVERSITY LIBRARIES

12. Bozeman

13. MSU Campus

14. Renne Library

16. 33 Classified Staff (Para-professional) 33 Classified Staff (Para-professional)

17. 17 Faculty Librarians

18. Challenges We Face Boundaries Salary Equity M O T I V A T I O N COMMUNICATION Budget

19. Seeking Solutions eadership ducation bility otential

20. Progress  Discovering talent  Building relationships  Sharing ideas  Understanding each other  Creating shared vision

21. THE FUTURE  Persist  Be patient  Seek more input  Be flexible  Measure  Recognize

22. CONCLUSIONS: LEARNING FROM EACH OTHER Requires consistent attention & planning Time & resources Staff have to be engaged One model does not suit all Different needs, goals & objectives

23. Commitment from management to support embedded processes Share knowledge and experience Return on investment Monitor, measure, document & evaluate

24. No matter where you go, there you are!