1. CSI-09 COMMUNICATION TECHNOLOGY
E-COMMERCE
AUTHOR: V.V.SUBRAHMANYAM

2. WHAT IS E-COMMERCE?
E-Commerce can be defined as a modern business methodology that addresses the needs of organizations, merchants and consumers to cut costs while improving the quality of goods and services and increasing the speed of service delivery.

3. FEATURES OF E - COMMERCE
E-Commerce is associated with the buying and selling of information, products and services via computer networks
Key element is information processing
Facilitates new types of information based business processes for reaching and interacting with customers

4. INFORMATION SUPERHIGHWAY (I-WAY)
A myriad of computers, communication networks, and communication software forms the nascent Information Superhighway (I-Way).

5. CONSUMER ORIENTED E-COMMERCE APPLICATIONS
ENTERTAINMENT
MOVIES OF DEMAND
VIDEO CATALOGING
INTERACTIVE ADS
MULTIUSER GAMES
ON-LINE DISCUSSIONS

6. CONTD… FINANCIAL SERVICES AND INFORMATION HOME BANKING
FINANCIAL NEWS

7. CONTD… ESSENTIAL SERVICES HOME SHOPPING ELECTRONIC CATALOGS
TELEMEDICINE
REMOTE DIAGNOSTICS

8. CONTD… EDUCATION AND TRAINING INTERACTIVE EDUCATION VIDEO CONFERENCING
ON-LINE DATABASES

9. PILLARS SUPPORTING E-COMMERCE APPLICATIONS
PUBLIC POLICY: To govern such issues as Universal access, privacy and information pricing
TECHNICAL STANDARDS: To dictate the nature of information publishing user interfaces, and transport in the interest of compatibility across the entire network.

10. TYPES OF E-COMMERCE BUSINESS-TO-BUSINESS ECOMMERCE
BUSINESS-TO CONSUMER ECOMMERCE
INTRA-COMPANY ECOMMERCE

11. IMPLEMENTATION OF ECOMMERCE
AWARENESS TRAINING
BUSINESS ANALYSIS
REQUIREMENTS ANALYSIS
DESIGN
IMPLEMENTATION
INTEGRATION AND VALIDATION
MAINTAENANCE

12. SYSTEMS OF PAYMENTS IN ECOMMERCE
CREDIT CARD BASED
SMART CARDS
ELECTRONIC PURSES
DIGITAL OR ELECTRONIC CASH
ELECTRONIC CHEQUES
ELECTRONIC WALLET