1. Survey for Consumers Received: 364 updated

2. Q1: To your knowledge, is Internet service available to you? A. Yes B. No C. Don’t know

3. Q2: Do you subscribe to an Internet Service Provider? A. Yes B. No

4. Q3: What is your access to the Internet? A. 56K dial-up telephone modem B. Cable modem DSL Other E. Don’t know

5. Q4: If telephone dial-up, is the phone call local or toll? A. Local Toll

6. Q5: Who is the service provider? A. Local telephone service provider B. Local cable company C. other

7. Q6: How would you rate the service? A. Excellent B. Good C. Fair D. Bad

8. Q7: Would you like your Internet access provider to make available broadband service with: A. No charge B. A reasonable charge C. Don’t care D. Don’t know

9. Q8: Would you agree that any Internet service provider should have access to broadband service if provided by the wireline carriers (telephone company or cable service provider)? A. Yes B. No C. Don’t know

10. Q9: Have you requested from your local provider additional broadband services? A. Yes B. No

11. Q10: If yes to Q9, did the provider meet your needs? A. Yes B. No

12. Q11: What future improvements would you like to see from your local provider? A. Increase the speed to access the Internet B. More capacity C. Satisfied with current services