1. Chapter 16 Learning Objectives
Define high-performance work systems and identify the elements of such a system.
Summarize the outcomes of a high-performance work system.
Describe the conditions that create a high-performance work system.
Explain how human resource management can contribute to high performance.

2. Chapter 16 Learning Objectives (continued)
Discuss the role of HRM technology in high-performance work systems.
Summarize ways to measure the effectiveness of human resource management.

3. Elements of a High-Performance Work System

4. HPWS Outcomes

5. Conditions that Contribute to High Performance
Teamwork and active participation
Knowledge sharing
Cutting edge technology
Job Satisfaction
Constant Feedback
Ongoing training
Employee rewards and compensation tied to company performance
Ethics

6. Employee Performance and HPWS

7. HRM Technology
Transaction Processing – Documents HR decisions and practices
Decision Support Systems – Helps with problem solving
Expert Systems – Establishes decision rules applied in making decisions
HRIS - Relational Databases that can be integrated
E-HRM – Online employee services promoting
self service

8. Measuring the Effectiveness of Human Resource Management

9. Analyzing the Effect of HRM Programs
Improving HR performance
Greater efficiency – means the HR department uses fewer and less-costly resources to perform its functions.
Greater effectiveness – means that what the HR department does has a more beneficial effect on employees and the organization’s performance.