1. Human Resource Management Business Concepts and Careers

2. Human Resource Management The policies, practices, and systems that influence employees’: ◦ behavior ◦ attitudes ◦ performance

3. HR Responsibilities Job Analysis Recruiting & Hiring Employees Training & Development Performance Management Pay & Benefits Employee Relations Establishing Policies Following all Labor laws

4. Job Analysis Getting detailed information about a job Writing a job description

5. Recruiting and Hiring Employees Recruiting ◦ Finding qualified people to apply for job Hiring ◦ Selecting the best person ◦ Does this person have the necessary  Knowledge?  Skills?  Abilities?  Characteristics?

6. Training and Development Training: Helping employees learn job- related ◦ Knowledge ◦ Skills ◦ Behaviors Development: Improving employee’s training ◦ What if job changes?

7. Performance Management Keeping track of employee performance?

8. Planning and Managing Pay & Benefits How much should the job pay? Should there be bonuses? What benefits should be offered? How much money is available for pay?

9. Maintaining positive employee relations Providing handbooks & policies Employee newsletters Communicating with employees ◦ Benefits & policies ◦ Discrimination ◦ Safety hazards ◦ harassment

10. Establishing Policies Hiring Discipline Promotions Benefits

11. Following Labor Laws Are all labor laws being followed? What is process to make sure?

12. Companies with effective HRM: Employees and customers tend to be more satisfied. The companies tend to: ◦ be more innovative ◦ have greater productivity ◦ develop a more favorable reputation in the community