1. Communication and Speaking Peter Masters Pattamol Kanjanakan Lecturers at KKUIC 9/23/2015

2. Objectives I speak as little as possible You speak as much as possible comments, questions…. Videos and ‘hands on’ activities Prepare you for these activities You do the talking 9/23/2015

3. What is Communication? Sharing of information between two or more individuals or groups to reach a common understanding. 9/23/2015

4. Factors in Communication we need to consider Mass: The number of people receiving the message. One, two or many Audience: The person or people receiving the message can also affect the message. 5 year olds or university students Native speakers or not Friends, associates or public Method/Channel: How the communicator shares his or her message has an important effect on the message itself. person-to-person, telephone, e-mail, blog, youtube, facebook, public presentation, television 9/23/2015

5. How Do We Communicate? We communicate in three major ways: Spoken: There are two components to spoken communication. Verbal: This is what you are saying (content) Para-verbal: This is how you say it – your tone, speed, pitch, and volume. Non-Verbal: the gestures and body language that accompany your words. Written: Communication can also take place via fax, e-mail, or written word/symbol 9/23/2015

6. Video – ‘I have a dream’ speech http://www.youtube.com/watch?v=V57lotnKGF8

7. 9/23/2015 What does this “say” to you?

8. Barriers to Effective Communication Language Culture 9/23/2015

9. Video http://www.youtube.com/watch?v=wWHuF SQqLHo

10. Cultural Barriers People may speak the same language, but are from a different culture, where different words or gestures can mean different things. –Slang is part of Australian vocabulary Perhaps the person you are communicating with has a very different lifestyle. All of these things can effect your ability to get your message across the way you intended. 9/23/2015

11. Para-verbal Communication Skills Try saying these three sentences out loud to the person next to you. Place the emphasis on the underlined word. “I didn’t say you were wrong.” (mono-tone) “I didn’t say you were wrong.” (Implying it wasn’t me) “I didn’t say you were wrong.” (Implying I communicated it in another way) “I didn’t say you were wrong.” (Implying I said something else) 9/23/2015

12. The Strength of Speed The pace at which you speak also has an important effect on your communication ability. Speed also has an effect on the tone and emotional quality of your message. One easy way to check your pitch, tone, and speed is to record yourself speaking. 9/23/2015

13. Communicating with Body Language Think about the way that you stand and sit Sitting hunched over typically indicates stress or discomfort. Leaning back when standing or sitting indicates a casual and relaxed demeanor. Standing ramrod straight typically indicates stiffness and being nervous. The position of you hands, arms, legs and feet Crossed arms often indicate a closed mind. Fidgeting is usually a sign of boredom or nervousness. 9/23/2015

14. Facial Expressions Smiles and frowns speak a million words –1 st impression A raised eyebrow can mean curiosity, or disbelief. The most important thing in communication is to hear what isn't being said. Peter Drucker 9/23/2015

15. Bill Gates and Charlie Rose interview Video

16. Interpreting Gestures 9/23/2015

17. Coffee Break!! 9/23/2015

18. Format for the activities Pete/Fa ask a question Everyone has 1 – 2 minutes to prepare an answer Check the number on your desk A number is taken from the hat Person speaks for 1 – 2 minutes Pete/Fa ask the next question ……. 9/23/2015

19. Important points You do not have to give out any private information if you don’t want –Make it up, if you want You should answer using complete sentences The only wrong answers in speaking tests are, “I don’t know”, or silence. Video – Talking about food 9/23/2015

20. Talking about your family examples

21. Activity 1 Tell us about yourself. For example, –Where are you from? –Do you have a family? –How big is your family? –Where do you work? –Why are you attending today’s seminar? –What are your future aims? 9/23/2015

22. Describe a beautiful place to visit in Thailand 9/23/2015

23. How do you see tourism changing in Thailand in the next 10 years? Who can add to this answer? 9/23/2015

24. Describe your favorite shop. 9/23/2015

25. What can shops do to make shopping more pleasant for their customers? Do you think that in the future people will do most of their shopping using the Internet? Why?/ Why not? 9/23/2015

26. Eating and food Describe a special occasion when you had a really enjoyable meal. 9/23/2015

27. Attitudes to food What do you think a healthy diet consists of? Do you think children should be taught about healthy diets and cooking at school? Why (not)? Video – Speaking Coherently 9/23/2015

28. Travelling Describe a memorable journey you have made. You should say: where you were going how you were travelling why you were making the journey 9/23/2015

29. How has tourism changed the way people in Thailand during the last 15 years? What do you think is the best way for a tourist to travel if they want to learn about Thailand? 9/23/2015

30. Education Describe a school which you went to. You should say: when you went there how many people studied there how long you spent there explain what you liked and disliked about it. 9/23/2015

31. How has education changed in your country in the last ten years? How well do you think schools prepare young people for working life? 9/23/2015

32. Adventure Describe an exciting experience in your life. You should say: when the experience took place where the experience took place what happened exactly explain why the experience was so exciting 9/23/2015

33. How important is it to have adventure in our lives? What do you think people learn about themselves from having adventures? 9/23/2015

34. Newspapers and Magazines Describe a newspaper or magazine you enjoy reading. You should say: what kind of newspaper or magazine it is, e.g. fashion how often you buy it what articles and information it contains explain why you enjoy reading it. 9/23/2015

35. In what ways are newspapers better for learning about the news than listening to the radio or watching television? What sort of stories do newspapers and magazines publish about well-known or famous people in your country? –Do you think the media should be allowed to publish stories about the private lives of public figures? 9/23/2015