1. “Cultural Intelligence” A framework for exploring our individual cultural lens and our collective cultural intelligence portrait at Fleming College Amanda Gray, Coordinator International Student Services Debbie Harrison, Coordinator Diversity & Accessibility, & International Student Supports

2. Our agenda today Our expectations Our C.I. portrait Fleming student profile Cultural intelligence Student stories – Sylvia and Manoela Barriers to communication Self-reflection

3. Expectations What expectations do you have of today? Rules for respectful dialogue: A classroom contract helps establish a respectful learning environment!

4. What is cultural intelligence ? Refers to an ability to interact effectively with people of different cultures: – Awareness of one's own cultural worldview, – Knowledge of different cultural practices and worldviews, – Cross-cultural Skills, – Attitude towards cultural differences. CIITE-Connect Project: Cultural Competency Training for Ontario’s Colleges (DiversiPro)

5. The Fleming student profile

6. Fleming Equity Stats Overview Equity group2009- 10 2010- 11 2011- 12 2012- 13 2013- 14 2014* Aboriginal students4%3%6%8%7% Visible minorities (racialized) 4%5%6% 8% Immigrant 3% 4%3%4% International2925149274319404 Over 5% * Year in progress: Full year numbers available in January 2015 Statistics from Fleming Data Research, First Year Student Survey

7. International Student Enrolment* First SemesterUpper SemesterTotalCountries Fall 20121218820919 Fall 20139716726425 Fall 201418521940435 Note: 77% of Fleming International Students are from India *Data taken from ISS Reports run through Evolve: Fall 2012: Nov 23, 2012; Fall 2013: October 30, 2013; Fall 2014; September 24, 2014.

8. International Student Profile University Graduate; 22 – 24 years of age; Immigration Pathway; PR Work Experience

9. International vs. Immigrant Common needs, different pathways & support networks

10. Seeing students as migrants Globalization is driving changes in today’s post- secondary classroom …

11. Immigration drives growth Immigration now accounts for 2/3 of Canada’s population growth By 2030, 100% of growth will be due to immigration Already, 100% of labor force growth is due to immigration

12. “Staying On: Post-Study Work” India – worlds second largest source of international students; Ability to work during & after studies one of the most important factors influencing study destination; 46%* want to migrate permanently to Canada (CBIE, 2013); 25% want to stay for at least 3 years; PGWP – 27, 341 issued in 2012, 151% increase from 2007. * Note: Fleming numbers are likely higher

13. Where are they finding jobs? “the future of Canada’s population and economic growth is shifting west, and immigration will heavily influence the makeup of the country over the coming decades.” http://www.cicnews.com/2014/10/immigrants -canada-expected-west-job-opportunities- 104012tml Fleming is already seeing this with a number of students moving West after graduation; West –perceived as easier to get PR.

14. Global migration “Teachers who are more critically informed about migration and social class can provide a space that not only enriches the language and literacy development of migrant students but also empowers transnational identities.” (Darvin & Norton, 2014) Cultural capital = knowledge, educational credentials, appreciation of cultural forms Social capital = networks of power Economic capital = wealth, property, income

15. Meet 2 students Sylvia Gonouya, an immigrant from Zimbabwe Manoela Perez Chaves, an international student from Brazil

16. Our C.I. portrait In groups of 3, share 3 experiences that have helped you build cultural intelligence (10 minutes) Spend 5 minutes creating a mural that captures those experiences

17. Cultural intelligence What is it? How do we build it?

18. Unconscious Incompetence

19. Ethnicity or Community of Belonging? High Moderate Low Forgotten or denied Where are you on the scale of ethnic identity?

20. Ethnocentrism “A belief that one’s own ways are the only way or the best way to behave, believe or do things” Hunt, Roberta. “Introduction to Community-based Nursing”, 2005 What are your sticking points when your cultural values are challenged?

21. Culture Scales (Brooks Peterson) ---------------------------------------------------------------------- Equality Hierarchy ---------------------------------------------------------------------- Direct Indirect ---------------------------------------------------------------------- IndividualGroup --------------------------------------------------------------------- TaskRelationship ---------------------------------------------------------------------- RiskCaution

22. Dimensions of culture http://geert-hofstede.com/canada.html

23. Barriers to communication Language – ESL Language – inclusive Stereotypes

24. English proficiency Fleming requires IELTS 6.0 for admission to post-secondary programs: http://flemingcollege.ca/international- education/international-education-at-fleming http://flemingcollege.ca/international- education/international-education-at-fleming Averages include scores for:  Listening  Reading  Writing  Speaking

25. Inclusive language Afro- Canadian? Black? Coloured? Aboriginal? Native? First Nation? Indian? Queer? LGBT? Transgender? Two-spirited? Handicapped? Disabled? Girls? Women? Arab? Muslim?

26. Stereotypes Anxiety is normal but shouldn’t be too high or too low We use avoidance to reduce anxiety “The more positive our stereotypes are, the less intergroup anxiety we experience.” (Gudykunst & Kim, 1997) More varied stereotypes are also needed

27. Self-reflection

28. Next steps We will continue our learning by … – know more and be more helpful – be more present, talk to students – self directed learning – focus in individual needs