1. Independent User Acceptance Test Process (IUAT)
CM & Test Team
3rd June, 2002
Isa Town
3 June Batelco IUAT Process 1 1

2. Introduction Purpose of IUAT Who needs to Conduct
conformance to requirements
“fit for use”
provide independent objectivity
Who needs to Conduct
mandatory part of SALC process
optional for RSD process
Need for Documented Process
vehicle for communication
standardise procedures & obtain ISO 9000 certification
add value to staff & management
documentation located at IT1:\Users\IP Standards\IUAT
3 June Batelco IUAT Process 2

3. Steps of IUAT Process Test Planning Generate UAT Documentation
“if you fail to plan, you plan to fail”
Generate UAT Documentation
ATP & ATS
Execute Acceptance Tests
user involvement
Defect Management
incident reports & incident summary report
UAT Reporting
interim acceptance sign-off
3 June Batelco IUAT Process 3

4. User Acceptance Test Planning
Prioritise Requests & Staffing
based on the IUAT schedule
Define IUAT Objectives
clauses pertaining to testing in supplier contract
input to QMP testing sections
Early Involvement
cost reduction due to early detection
improved service
requirements traceability
3 June Batelco IUAT Process 4

5. 2002 IUAT Schedule
3 June Batelco IUAT Process 5

6. IUAT Records Acceptance Test Plan Acceptance Test Specification
Test Design Spec
Test Case Spec
Test Procedure Spec
Project
Documentation
Test Plan
Test Specification
UAT Execution
Test readiness
checklist
Acceptance Test Plan
IEEE Std
describe scope, approach, resources & schedule
features to be/not to be tested
pass/fail criteria
suspension/resumption requirements
risks & contingencies
Acceptance Test Specification
combination of test documents
refines the test approach
actual input values & anticipated output
procedures to operate the system
3 June Batelco IUAT Process 6

7. IUAT Execution IUAT Readiness Assessment email Test Execution
Project unit, integration, system testing completed
Project test environment configured & stable
release under formal CM control (at least baseline)
user representatives are properly trained
business processes documented
ATP & ATS reviewed
defect management system in place
Test Execution
user-run exercise in accordance with ATP & ATS
managed by IUAT analyst
available technical support from project team
test coverage
actual results compared to expected results
3 June Batelco IUAT Process 7

8. Defect Management Incident Recording Incident Reporting
capturing issues critical to the testing task
managing & controlling defects
complete record & critical issues are not lost
communicating future requests (SCR’s)
PVCS tracker is the tool used in the defect tracking process
Incident Reporting
ensure that all parties are aware of the issues
prioritised by system severity, user priority and weight
report statistics on issues
generation of incident summary report
3 June Batelco IUAT Process 8

9. Defect Management Incident Tracking Defect Correction
allow for follow-up until issues are resolved
Defect Correction
verification & validation
regression testing
re-test
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10. IR Process Flow Title & Description Owner - (Submitter)
Submit Time
Owner
System Severity & User Priority
Incident Type
Resolution
Status
State
Close Date
Testers & Developers Notes
Title & Description
Owner - (Developer)
System Severity & User Priority
Incident Type
Status – (Pending)
Owner - (Submitter)
Resolution - (Fixed)
Status – (Re-test)
Owner - (Developer)
System Severity & User Priority
Incident Type
Status – (Resolved)
State – (Closed)
3 June Batelco IUAT Process 10

11. IUAT Reporting Produce Interim Sign-Off IUAT Wrap-up
describe incidents per categories
state of incidents (open/closed)
acceptance test violations
general view of the IUAT
publish report
IUAT Wrap-up
document test results
file all project documentation
3 June Batelco IUAT Process 11

12. Our Deliverables to your Project
IUAT Specialist
Acceptance Test Plan
Acceptance Test Specs
Prepare IUAT with users
IUAT Readiness
Conduct IUAT
Raise Incident Reports
Incident Summary Report
Re-test
Interim acceptance sign-off
based on
requires
depends on
Project team
URS, Schedule
System test records
Users Rep. training
SALC Stage 3 OK
Analysts support
Help Prioritize
Fix IR’s
Fixed IR’s
3 June Batelco IUAT Process 12

13. Process Map Project Manager UAT Analyst Customer
Request to
allocate resource
Create project
documentation
UAT Priority?
PM informed
Input to QMP
& contarct
Access to
project
User
notified
User guide
& training
Create ATP & ATS
Review of test plan & test specification
UAT test
environment
Test
readiness
Business
Processes &
Procedures
Execute UAT
Create IR’s
Test Case result?
Resolve IR’s
Incident Summary Report
UAT complete?
Re-test as per contract terms No
Yes
Interim Sign-Off
Fail
Requirements
met
Pass
Yes/No
3 June Batelco IUAT Process 13

14. Problems encounterd during IUAT
procedure work rarely assigned clearly
difficult to obtain business rules
requirements/specs too general, unclear or incomplete
testing time compressed due to development overrun
late addition of new requirements
users not trained or scheduled on other activities during IUAT
Re- assigning high priority issues to lower priorities
Solution
assign an IS resource to the procedure portion
build additional time in development phase
insist on clear requirements
do not accept significant changes after gate 2
3 June Batelco IUAT Process 14