1. Jane Freutel, Ed.D., LSLS Cert AVT Assistant Director, Mount Saint Mary’s University/John Tracy Clinic DHH Graduate Program Los Angeles CA

2.  Professional Development Model  Since 1942  Master’s Degree  CA DHH Teaching Credential  Federal Grant for Tuition  11 months onsite  2 yr Program for Distance Learners (online with 2 summer residencies)  Listening and Spoken Language Approach  High Demand for Graduates

3.  Listening and Spoken Language  Parent Support and Education  Developmentally Appropriate Practice  Support for Diversity  Professional Development  Distance Learning

4.  Professional as the Expert  Parent Turns Child Over to the Experts  Professionals Provide Direct Services  Absent Parents  ”Homework”  OUTCOMES: Limited Success

5.  Professional as “Support Provider”  Support for ALL Family Members  Natural Learning Environments not “therapy ”  OUTCOMES: Improved family and child outcomes

6.  Denial  Anxiety  Guilt  Depression  Anger  Fear Kübler-Ross, 1969  Empathizing  Non-Judgmental  Unconditional  Feelings-Focused Moses, 2007

7.  Collaborating  Performance-Based  Context-Driven  Reflective Luterman, 2008  Reciprocal McGinnis, 2010

8.  Initiation planning, expectations  Observation listening, learning  Action demonstrations  Reflections questions, active listening  Evaluation review with parent  Continuation mutual decision, new plans  Resolution goals are met, parents generate new goals on their own Rush, Shelden, & Dunn, 2011

9.  C ompetent  O pen-minded  A daptable  C aring  H onest

11.  Kübler-Ross, E. (1969). On death and dying. New York: Macmillan.  Luterman, D. (2008). Counseling persons with communication disorders and their families. (5 th Ed.). Austin, TX: Pro-Ed.  McGinnis, M. D. (2010). A support provider’s goals. In E. A. Rhoades & J. Duncan (Eds.) Auditory-Verbal Practice: Toward a Family- centered Approach (pp. 349-377). Springfield, Illinois: Charles C. Thomas Publisher, Inc.  Moses, K. (2007, October 22). Lost dreams-New beginnings. Presentation for Austinisd at Round Rock Performing Arts Center, Round Rock, TX  Rush, D., Shelden, M., & Dunn, W. (2011). The early childhood coaching handbook. Baltimore: Paul H. Brookes Publishing Co.  Suggested readings:  Fadiman, A. (1998). The Spirit Catches You and You Fall Down. New York: Farrar, Straus, & Giroux.  Lynch, E.W. & Hanson, M.J. (2011). Developing cross-cultural competence. (4 th ed.). Baltimore, MD: Paul H. Brookes.  Seligman, M., & Darling, R. B. (2007). Ordinary Families, Special Children. (3 rd ed.). New York: The Guilford Press.